---
title: Need Navigator Reviews
meta_title: 'Need Navigator Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Need Navigator works for a business like yours.
date_modified: '2026-09-11'
parent_category:
  name: Nonprofit
  url: https://www.g2.com/categories/nonprofit
---


# Need Navigator Reviews
**Vendor:** Need Navigator  
**Category:** [Human Services Software](https://www.g2.com/categories/human-services)
## About Need Navigator
Need Navigator is case management software for human services organizations: community action agencies, shelters, food banks and parent education providers. Every agency runs on its own copy of the application with its own private database, configured to your programs, forms, roles and vocabulary. Nothing is pooled with other agencies. Staff manage client records, households, care teams, income eligibility, assistance requests, referrals, visits, goals, documents, shelter beds and classes in one place. The people you serve never need an account: they apply online in English or Spanish, register for classes, and check in by QR code. Assistance requests tie every dollar to a funding pool with a real balance, and print the eligibility math on the voucher. Income is screened against poverty and area median income thresholds, with staff-verified income kept apart from self-reported. Published pricing: $25 per user per month, five-user minimum, plus setup from $2,000.






- [View Need Navigator pricing details and edition comparison](https://www.g2.com/products/need-navigator/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-12+00%3A03%3A29+-0500&secure%5Bsession_id%5D=358922d0-dc5e-427f-b4d2-dbff4ce5cc01&secure%5Btoken%5D=f43052f5fbd283f0c57e5b92c21b75d6732841527f5d0790af515d79e8a4df1d&format=llm_user)

## Need Navigator Features
**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Platform Basics**
- Reporting
- Interoperability
- Performance
- Ad hoc Reporting

**Case Management**
- Client Intake
- Outcome Measurement
- Customizable Forms

**Platform Additional Functionality**
- Mobility
- Messaging

**Platform Data**
- Dashboard
- Alerts and Notifications

**Additional Functionality**
- HIPAA Compliant
- Data Collection
- Scheduling
- Workflow Management
- Calendar Management
- Activity Tracking
- Data Import/Export
- Mobile Access
- Appointment Management
- Reminders
- Survey/Poll Management
- Electronic Payments
- Child Welfare Management
- Alerts/Escalation
- Reporting & Statistics
- Certification & Licensing
- Forms Management
- Progress Tracking
- Client Management
- Customizable Fields
- Third-Party Integrations
- Employee Management
- Attendance Management
- Care Plan Management
- Compliance Management
- For Nonprofits
- Role-Based Permissions
- Task Management
- Generative AI
- Document Management
- AI Copilot
- Time Tracking
- Intake Management
- Training Management
- Customizable Reports
- Assessment Management
- Contact Management
- API
- Volunteer Management
- Medical History Records
- Self Service Portal
- Billing & Invoicing
- Referral Tracking
- Electronic Signature
- Goal Setting/Tracking
- Multi-Location
- Case Management
- Access Controls/Permissions
- Project Time Tracking
- Contact Database
- Task Scheduling
- Case Notes
- Records Management
- Progress Reports
- Document Storage
- Dashboard Creation
- Client Portal
- Reporting/Analytics
- Referral Management
- Program Management
- Document Templates
- Communication Management
- Collaboration Tools

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