Best Hotel Management Software - Page 24

How Many Hotel Management Software Products Does G2 Track?

Total Products under this Category: 745

Category Stats (Nov 2026)

  • Average Rating: 4.34/5 (↑0.02 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Cloudbeds (+1.38%) - Among all products in this category, Cloudbeds recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Hotel Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,600+ Authentic Reviews
  • 745+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Hotel Management Software

G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence

Highlighted products: Mews, Cloudbeds, OPERA Cloud Property Management, roommaster, HelloShift, Canary Technologies, HotelRunner, and SkyTouch Technology.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=opera-cloud-property-management&focus%5B%5D=roommaster&focus%5B%5D=helloshift&focus%5B%5D=canary-technologies&focus%5B%5D=hotelrunner&focus%5B%5D=skytouch-technology)

Geedesk

When a guest makes a call to request for some service or to raise a complaint, the employee handling the call created a ticket in Geedesk. Employees handling guest calls do not have to maintain a manual call log any more and can be dependent on Geedesk to get their daily or weekly call logs.

Who Is the Company Behind Geedesk?

  • Seller: Geedesk
  • Year Founded: 2017
  • HQ Location: Pondicherry, IN
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

GeHo

Who Is the Company Behind GeHo?

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GetStayGuide

GetStayGuide helps holiday-let hosts and short-term rental managers create multilingual digital guest guides. Guests can find arrival instructions, parking details, house rules and checkout information in one place. A sample guide is available on the product website.

Who Is the Company Behind GetStayGuide?

GoFinix

GoFinix is a software that provides Hotel booking and invoicing software in India.

Who Is the Company Behind GoFinix?

  • Seller: Gofinix
  • Year Founded: 2018
  • HQ Location: kolkata, IN
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Groume.io

Groume.io est un logiciel de gestion pour les conciergeries de location courte durée, conçu, supporté et hébergé en France. Ses 19 modules tiennent dans une seule interface. Diffuser et remplir : synchronisation en temps réel avec Airbnb, Booking, Expedia, Vrbo et trois autres canaux ; calendrier multi-logements avec verrou anti-double-réservation ; tarifs par saison et par canal, tarification dynamique ; site de réservation directe, sans commission. Relation voyageur : messagerie unifiée avec envois conditionnels, traduction automatique, check-in en ligne avec contrat signé électroniquement, serrures connectées Nuki, Igloohome et TTLock. Terrain : missions de ménage créées au départ du voyageur, checklists photo, application qui fonctionne même sans réseau, automatisations déclenchées par un événement. Argent et comptes : encaissements, cautions, rapprochement des versements des plateformes, mandats de gestion signés électroniquement, factures de commission numérotées, relevés propriétaires produits chaque mois à date fixe, avec un portail pour les propriétaires. Conformité et pilotage : loi Le Meur intégrée — compteur de nuitées consolidé sur tous les canaux (120 ou 90 nuits selon la commune), contrôle du numéro d’enregistrement à la publication, taxe de séjour au barème communal, suivi du DPE ; chiffre d’affaires, occupation et revenus par bien, par propriétaire et par canal ; API ouverte, Make et Zapier. Tarif public, dégressif par tranches, de 19,90 € à 14 € HT par logement et par mois ; utilisateurs illimités ; aucune commission sur les réservations. Mise en service et reprise des données incluses. Essai de 14 jours sans carte bancaire sur groume.io.

Who Is the Company Behind Groume.io?

  • Seller: Groume.io
  • Year Founded: 2026
  • HQ Location: Fonrtenay-sous-bois, FR
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

GuesBrain.io

GuestBrain is an AI-powered digital platform built for independent hotels and small hotel groups. It connects the hotel’s entire digital ecosystem — including PMS, booking engine, website, CRM, advertising platforms, analytics, guest communications and other data sources — into one centralized system. By combining operational, commercial and marketing data, GuestBrain gives hotels a complete view of their business and helps identify opportunities across the full guest journey. Its AI analyzes performance, demand, booking behavior, marketing results and customer data, and can recommend or execute actions across multiple channels. GuestBrain gives independent hotels access to digital capabilities traditionally available only to large hotel chains, without requiring a large in-house marketing team or multiple disconnected agencies and tools. From Google Ads, Meta Ads, CRM and email marketing to direct booking performance, guest communication, analytics, competitive insights and hotel data, GuestBrain acts as a centralized digital operating system designed to increase direct revenue and reduce dependence on OTAs.

Who Is the Company Behind GuesBrain.io?

GuestHawk

GuestHawk is hotel software built for India, from a single hostel bed to a 300-key hotel. Most Indian properties run on six tools, two registers and a WhatsApp group. GuestHawk puts the whole property in one system: a live tape chart for rooms and beds, check-in on a phone with Form-III for foreign guests, GST invoices sent on WhatsApp, OTA channel sync, a direct booking site that takes UPI, housekeeping with room status and photos, staff attendance and rosters, expenses and an owner digest. There is no setup fee and no commission on bookings. Plans are priced per property, from ₹1,499 a month (excluding GST), with setup and training included. We are onboarding our first founding properties now. Book a demo at guesthawk.com/contact.

Who Is the Company Behind GuestHawk?

GuestLume

GuestLume is an AI guest assistant for independent hotels. Guests scan a QR code in their room or open the chat on the hotel website to get instant answers about facilities, policies, opening hours and local information in their own language, with no app to install. The assistant detects the language each guest types and replies in it. It captures guest requests such as maintenance issues, housekeeping and amenity requests, and routes them to the front office, and it handles in-chat room service and F&B ordering with menu browsing. Hotels can promote restaurant, spa and experience offers inside conversations to increase revenue per stay. A staff dashboard lets teams track and complete requests, with escalation alerts for unanswered F&B orders. GuestLume runs alongside the hotel's existing PMS with no integration required, and each assistant carries the hotel's own name, branding and approved knowledge.

Who Is the Company Behind GuestLume?

GuestReply AI

GuestReply AI is guest messaging software for short-term rental property managers. It reads each guest message that arrives in your property management system (PMS) and writes the reply, either as a draft for your team or sent on its own. It connects to Smily (formerly BookingSync), Lodgify, OwnerRez, Hostaway, Hospitable, Host Tools, Guesty and Hostify. Sign-up is self-serve. There's no demo or sales call. Setup has five steps: PMS, company, your properties, AI setup and free trial. What it does: - Writes replies from a knowledge base for each listing, plus a global knowledge base shared across all your properties. Each listing has 21 default fields, such as check-in time, Wi-Fi, house rules and parking. - Runs two ways. AutoPilot sends replies without approval. Draft mode (Co-Pilot) holds each reply for your team. AutoPilot can cover every listing or selected ones, and it can be off. You can also switch it off for a single conversation. - Replies in the guest's own language by default. You can fix one reply language for all guests instead. - Lets you set the tone: professional, friendly or casual. Reply length is short, medium or long. The reply delay runs from 1 to 60 minutes. - Passes on what it can't answer. Questions outside its information, and requests that need action, such as a cancellation, refund, rebook, complaint or cleaning, go to your team with a note listing the issues. Your team can get an escalation alert by email. - Shows New learnings: questions or missing details guests asked about, for you to review, edit and approve. - Offers early check-in for a fee. It checks availability and makes a payment link through your own Stripe account. It also finds 1-2 night gaps between bookings and offers the guests next to them a discount to extend. Pricing is per listing per month: $8 for listings 1-50, $6 for 51-200 and $4 from listing 201, with a $40 monthly minimum. The free trial runs 30 days, or 60 days for Smily, Hostaway and Guesty customers. GuestReply AI was built inside BookingHost, a property management company.

Who Is the Company Behind GuestReply AI?

GuestSaga

GuestSaga is an AI concierge and guest messaging platform for independent hotels and hotel apartments. Guests message the hotel on WhatsApp, or Telegram if the hotel uses it, by text or voice note, in any language. GuestSaga replies in under 10 seconds in the guest’s own language, using the hotel’s own menus, prices and policies. Everyday questions, such as the Wi-Fi, breakfast hours, check-out, the pool, a taxi or the nearest pharmacy, are answered end to end. Anything that needs a person becomes a task for the right department (front office, housekeeping, F&B, concierge, maintenance or management), with the guest’s words and an English translation attached. It stays open until someone marks it done. GuestSaga also remembers guest preferences and allergies across stays, alerts the kitchen when an order conflicts with an allergy, flags medical and safety messages to staff straight away, and offers extras such as an airport transfer, a massage or a celebration cake when they fit the conversation. No PMS is needed and guests download nothing. Hotels go live in 72 hours. Pricing is a flat monthly fee per property, with voice notes included.

Who Is the Company Behind GuestSaga?

Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated March 3, 2025