# Best Hotel Management Software - Page 19

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Aug 2026)

- **Average Rating:** 4.32/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

**Sponsored**

### Guesty

Guesty is an end-to-end property management platform for short-term rental operators. The software consolidates bookings, guest communication, operational tasks, and financial data into a centralized dashboard, replacing fragmented tools with a unified infrastructure. CORE PLATFORM FEATURES • Unified Inbox: Consolidates guest messages from Airbnb, Vrbo, Booking.com, and direct booking sites into a single, manageable feed. • Multi-Calendar: Centralizes reservations, pricing, and availability across all listings and channels to prevent double bookings. • Guesty Distribution Hub™: Provides direct, two-way integrations with 60+ global OTAs and your own direct booking website. Inventory and content sync in real-time . • Task Management: Gives you one view to manage and automate your cleaning, maintenance, and more. • Guest App: Transforms the pre-stay experience with a smooth check-in process and greater operational efficiency. • Advanced AI Tools: Including Guesty PriceOptimizer™ to execute pricing strategies, Guesty ReplyAI™ to speed up communications, and more. • Financial Engine: GuestyPay™ for payment processing, GuestyPay Protect™ for fraud detection, and trust accounting tools for compliance. • Reporting & Data: Advanced analytics delivers actionable operational insights while the Owner Portal helps manage relationships with property owners. • Open API: Allows technical teams to develop custom integrations and bespoke workflows on top of the core system. SEGMENTED SOLUTIONS Guesty provides specific packages tailored to business size: • Guesty Lite (1-3 Listings): Essential automation and channel management. • Guesty Pro (4-199 Listings): A complete operating system for professional management companies. • Guesty Enterprise (200+ Listings): Built for large-scale brands, offering custom API rate limits, SLA-backed reliability, and dedicated support. Backed by a 250+ person R&D team, Guesty supports 500K+ properties in 100+ countries, delivering the stability required for high-volume hospitality operations

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=434&secure%5Bchosen_at%5D=2026-08-08T14%3A16%3A58Z&secure%5Bdisplayable_resource_id%5D=434&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=434&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=27388&secure%5Bresource_id%5D=434&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhotel-management%3FhsLang%3Den%26page%3D19&secure%5Btoken%5D=c14776804c8cedce8c1b428c929786ec496430996e097dc8256f5b1fae94134c&secure%5Burl%5D=https%3A%2F%2Fwww.guesty.com%2Flp%2Fhome-tb%2F&secure%5Burl_type%5D=custom_url)

### [Hotel Property Management System (PMS)](https://www.g2.com/products/smart-order-hotel-property-management-system-pms/reviews)

Smart Order is an all-in-one PMS for hotels, B&Bs & vacation rentals. Trusted by 200k+ properties in 600+ cities. It integrates front desk, channel/booking/payment tools, automates tasks, syncs with OTAs/Chinese platforms. Affordable, easy & scalable—ideal for growth/efficiency/guest experience.

#### Who Is the Company Behind Hotel Property Management System (PMS)?

- **Seller:** [Smart Order](https://www.g2.com/sellers/smart-order)
- **Year Founded:** 2016
- **HQ Location:** Hangzhou, CN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8f360187bdc234336da1053dbcc7b37bf36e867b5983bd61300d82a77a470d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmart-order-%25E8%25AE%25A2%25E5%258D%2595%25E6%259D%25A5%25E4%25BA%2586%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

### [Hotel SoftOne](https://www.g2.com/products/hotel-softone/reviews)

Hotel SoftOne is an advanced, Multilanguage and solid hotel management solution with over 10 fully integrated modules, in a robust and flexible database.It offers uninterruptible integration with other modules, Sales and Catering, Food & Beverages, Maintenance tasks, Housekeeping, Spa & Event Management.

#### Who Is the Company Behind Hotel SoftOne?

- **Seller:** [Rodiaki Pliroforiki](https://www.g2.com/sellers/rodiaki-pliroforiki)
- **HQ Location:** Rhodes, Greece
- **Twitter:** @rodiakiPlirof  
14 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HotelSuite ERP](https://www.g2.com/products/hotelsuite-erp/reviews)

Our Web based hotel management software is capable of automating your day-to-day operations from anywhere and anytime. This application software is suitable for Banquet venues, POS and Hotels. It is one of a easy platform to manage your customers, their details,bookings, payments, service and accommodations. Also, it is very reliable for all scale hospitality businesses.

#### Who Is the Company Behind HotelSuite ERP?

- **Seller:** [Meronetwork](https://www.g2.com/sellers/meronetwork)
- **Year Founded:** 2015
- **HQ Location:** Kathmandu, NP
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=639edadf4081319b7e081687f8328ed1d5d178f33689706f5e5a0d43e3cd454c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeronetwork&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

### [HotelTime PMS](https://www.g2.com/products/hoteltime-pms/reviews)

HotelTime PMS enables efficient hotel management, saves costs, and ensures the satisfaction of your guests. Moreover, it can be easily connected with other HotelTime Solutions systems developed to facilitate the management of various segments of hotel operations.

#### Who Is the Company Behind HotelTime PMS?

- **Seller:** [HotelTime Solutions](https://www.g2.com/sellers/hoteltime-solutions)
- **Year Founded:** 2002
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7919d29cbf00fb8f02bd687823afbbecfbedae7c501b86c2b5db7ec9405e2b01&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhotel-time-a-s-&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

### [Hotelware PMS](https://www.g2.com/products/hotelware-pms/reviews)

Hotelware PMS is designed to meet the different needs of any size hotel or hotel chain and is configurable to operate in either single or multi-property mode. Hotelware PMS Interfaces with all other hotelware systems thus providing the hoteliers a fully integrated solution.

#### Who Is the Company Behind Hotelware PMS?

- **Seller:** [Theova UHS](https://www.g2.com/sellers/theova-uhs)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1f73d35a2510d62d1823548cf514af112805a388a21175b25398517e56a4f191&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftheovauhs-enterprise-solutions-ltd&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [Hotelweb](https://www.g2.com/products/hotelweb/reviews)

Hotelweb.io is a comprehensive platform revolutionizing hospitality management. With a user-friendly website builder, hoteliers can craft captivating digital storefronts. Its advanced Property Management System (PMS) streamlines operations, automating tasks from reservations to housekeeping. The Channel Manager maximizes visibility by distributing room inventory across various online platforms. The integrated Online Booking Engine ensures seamless reservations, driving direct bookings and enhancing guest convenience. Hotelweb.io's holistic approach simplifies operations, empowering hoteliers to thrive in today's digital landscape and deliver exceptional guest experiences.

#### Who Is the Company Behind Hotelweb?

- **Seller:** [Hotelweb](https://www.g2.com/sellers/hotelweb)
- **Year Founded:** 2024
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e67e8dfe3ace863e816b79b3543d5747d4e630713db6cac521114862f1186ba9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhotelweb%2F&secure%5Burl_type%5D=linkedin_company_website)

### [Hotelwize](https://www.g2.com/products/hotelwize/reviews)

Hotelwize, developed by industry experts in the tourism and hotel website sector, is powerful hotel website software. It transforms hotel websites into captivating guest attraction hubs. Within a mere 7 days, hotels effortlessly receive a fresh, visually appealing website with cutting-edge technology and robust security features they can truly be proud of. The Hotelwize team creates the new hotel website, utilizing a Canvas that showcases the property's unique selling points (USPs). Hoteliers can easily manage website content through a user-friendly CMS.

#### Who Is the Company Behind Hotelwize?

- **Seller:** [Hotelwize](https://www.g2.com/sellers/hotelwize)
- **Year Founded:** 2021
- **HQ Location:** Athens, GR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=59e2535161088ae759ebc71bfe5107304f92b0e02c31c0acaa71a180b0d27733&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhotelwize%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [Hotel X](https://www.g2.com/products/hotel-x/reviews)

India’s First Comprehensive Hospitality Management & Growth Platform. Built 'By the industry’s best Hoteliers'. Ever imagined - your Hotel Management Software could boost your business growth, while you sit back and relax in another part of the world? Over 200+ hotels have delivered enhanced customer service and remarkable business growth - a 5X increase in profitability in just 30 days.

#### Who Is the Company Behind Hotel X?

- **Seller:** [Revivo](https://www.g2.com/sellers/revivo)
- **Year Founded:** 2017
- **HQ Location:** Gurugram, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0aaf2bac719a5d32fdcff9bfd55fadfc4564ff4570273298cfb7b350c524dad4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevivo-tech%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [HotelX by IFCA](https://www.g2.com/products/hotelx-by-ifca/reviews)

HotelX is a cloud first hotel management system designed to streamline hotel operations from front office to back end accounting. Built for hotels, boutique properties, and hospitality groups, it centralises daily operations into a single integrated platform. HotelX covers reservations, front desk management, housekeeping, rate management, billing, financial reporting, and regulatory compliance. By connecting operational and financial data in real time, it enables hoteliers to gain full visibility over performance, revenue, and cost control. The system is designed to reduce manual processes, minimise operational inefficiencies, and improve service consistency. With mobile accessibility and integrated reporting, management teams can make informed decisions faster while maintaining compliance with local regulatory requirements. HotelX supports hotels in operating smarter, improving control, and protecting long term profitability. For more information, visit: https://ifca.asia/hotelx/

#### Who Is the Company Behind HotelX by IFCA?

- **Seller:** [IFCA Software](https://www.g2.com/sellers/ifca-software-b8979271-0181-4e34-8149-f03c84319ace)
- **Year Founded:** 1987
- **HQ Location:** Petaling Jaya, MY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03d4d6dd20ed3154371b6bc43b393b619f9ca3d6ef6479852c734ecb9318a81a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fifca%2F&secure%5Burl_type%5D=linkedin_company_website)  
358 employees on LinkedIn®
- **Ownership:** KLSE: IFCAMSC

### [HOTLA](https://www.g2.com/products/hotla/reviews)

HOTLA is designed both in online and offline platform to meet all the basic functional & operational requirements of a hotel. Focusing mainly to make the operations user friendly, easy to use, simple steps, one touch all the reports make it adaptable. Even to the person with least knowledge on hotel operations making it more preferable & desirable. A cloud-based central reservation system that enables chain or group of hotels to manage reservations, inventory, rates, and guest information centrally. Front Desk Makes your check-in and check-out quick, trouble-free for individual & group hotel bookings. Reservation Records all the bookings through different channels. Channel Manager Maximizes your online presense, enhances occupancy rates without any risks of overbooking and reach potentioal guests globally. CRS(Central Reseravtion System) Cloud based central reservation system enables all kinds and sizes of hotel groups & chains to maintain a complete & centralized control over their reservations. Housekeeping Removes the pressure of housekeeping staff with one-click actions and view room statuses. Booking Engine Avoid commission & attract guests from hotel website. Door Lock Integration Control your rooms locking system through software. Accounts Management Provides complete visibility of all financial transactions in real time. Revenue Management Services and tools to improve ranking, bookings, and revenue for hotels. MIS Reports Strategic report enables opportunities & address the area of improvement in real time giving hotel compititive edge. Power Options Automatic power enables to room while guest checkin. Salient Features Daily and long - stay rates Reservation chart Tally Interface SMS, Email & Whatsapp Alerts/Notifications EPABX Integration WIFI Integration Meal Plan Business Analytics Guest Check out Alerts OTA Integration Agent Commission Management Self Checkin Unlimited User Creation With Access Permission E-Invoice Bulk Checkin Bulk Reservation Dayout Package

#### Who Is the Company Behind HOTLA?

- **Seller:** [Smart Software Technologies](https://www.g2.com/sellers/smart-software-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HPMS](https://www.g2.com/products/hpms/reviews)

Hosted Property Management System is mainly targeted at small to medium size hotels. The solution consists of PMS , PBX and Wifi core network built together so that no integration is required between these nodes.

#### Who Is the Company Behind HPMS?

- **Seller:** [Skymid](https://www.g2.com/sellers/skymid)
- **HQ Location:** N/A
- **Twitter:** @skymidonline  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HQBeds PMS](https://www.g2.com/products/hqbeds-pms/reviews)

A HQBeds é uma plataforma completa de gestão para hospedagens que centraliza toda a operação em um único sistema integrado. Desenvolvida para hotéis, pousadas, hostels e imóveis por temporada, a solução reúne ferramentas essenciais como PMS, Channel Manager, motor de reservas, check-in online, pagamentos, PDV, notas fiscais e integração com Google Hotéis. Com a HQBeds, você automatiza processos, reduz erros operacionais e ganha mais controle sobre reservas, finanças e experiência do hóspede. Além de aumentar a eficiência da equipe, a plataforma ajuda a impulsionar reservas diretas, diminuir a dependência de OTAs e maximizar a rentabilidade do seu negócio. Ideal para quem busca crescer com organização, tecnologia e inteligência de dados.

#### Who Is the Company Behind HQBeds PMS?

- **Seller:** [HQBeds](https://www.g2.com/sellers/hqbeds)
- **Year Founded:** 2016
- **HQ Location:** São Paulo, BR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d1228c9046cf9f22e590943b635529a3c7a0a20872920cdde6aa6f76200e27d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhqbeds-pms%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

### [Huemanai](https://www.g2.com/products/huemanai/reviews)

Hueman AI is an advanced AI-powered guest communication platform designed for the hospitality industry. It enables hotels to automate conversations across WhatsApp, web, and voice, ensuring instant responses, improved guest experience, and zero missed leads while increasing direct bookings and operational efficiency.

#### Who Is the Company Behind Huemanai?

- **Seller:** [HuemanAI](https://www.g2.com/sellers/huemanai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a310e84e80df226c090f1c1b4ce61148e4d382794705a98d1681a51962937dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhuemanai%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ibelsa](https://www.g2.com/products/ibelsa/reviews)

A fully web-based hotelmanagement software for hotels, hostels, guesthouses, appartment renting etc

#### Who Is the Company Behind ibelsa?

- **Seller:** [ibelsa](https://www.g2.com/sellers/ibelsa)
- **Year Founded:** 2010
- **HQ Location:** Berlin, DE
- **Twitter:** @ibelsa\_Int  
1,277 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e189876471e191ca295bc28990addff2254808ede5c5b388dc066ebbecc41f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fibelsa%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

### [iBex PMS](https://www.g2.com/products/ibex-pms/reviews)

iBex PMS is a cloud-based property management system for hotel operators.

#### Who Is the Company Behind iBex PMS?

- **Seller:** [Seekom](https://www.g2.com/sellers/seekom)
- **Year Founded:** 2002
- **HQ Location:** Wellington, NZ
- **Twitter:** @seekom  
189 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ad9da49780a3c6e821b8738b02ea5ed4bb12e7e42fc650b7ba038edb7e0a5b86&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fseekom-nz%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

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Similar Categories

- [Catering](/categories/catering)
- [Channel Management](/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

- [Concierge](/categories/concierge)
- [Guest Messaging](/categories/guest-messaging)

- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

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