# Best Hotel Management Software - Page 14

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 390

### Category Stats (Aug 2026)

- **Average Rating:** 4.32/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: August 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 390+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

**Sponsored**

### Guesty

Guesty is an end-to-end property management platform for short-term rental operators. The software consolidates bookings, guest communication, operational tasks, and financial data into a centralized dashboard, replacing fragmented tools with a unified infrastructure. CORE PLATFORM FEATURES • Unified Inbox: Consolidates guest messages from Airbnb, Vrbo, Booking.com, and direct booking sites into a single, manageable feed. • Multi-Calendar: Centralizes reservations, pricing, and availability across all listings and channels to prevent double bookings. • Guesty Distribution Hub™: Provides direct, two-way integrations with 60+ global OTAs and your own direct booking website. Inventory and content sync in real-time . • Task Management: Gives you one view to manage and automate your cleaning, maintenance, and more. • Guest App: Transforms the pre-stay experience with a smooth check-in process and greater operational efficiency. • Advanced AI Tools: Including Guesty PriceOptimizer™ to execute pricing strategies, Guesty ReplyAI™ to speed up communications, and more. • Financial Engine: GuestyPay™ for payment processing, GuestyPay Protect™ for fraud detection, and trust accounting tools for compliance. • Reporting & Data: Advanced analytics delivers actionable operational insights while the Owner Portal helps manage relationships with property owners. • Open API: Allows technical teams to develop custom integrations and bespoke workflows on top of the core system. SEGMENTED SOLUTIONS Guesty provides specific packages tailored to business size: • Guesty Lite (1-3 Listings): Essential automation and channel management. • Guesty Pro (4-199 Listings): A complete operating system for professional management companies. • Guesty Enterprise (200+ Listings): Built for large-scale brands, offering custom API rate limits, SLA-backed reliability, and dedicated support. Backed by a 250+ person R&D team, Guesty supports 500K+ properties in 100+ countries, delivering the stability required for high-volume hospitality operations

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=434&secure%5Bchosen_at%5D=2026-08-07T18%3A36%3A37Z&secure%5Bdisplayable_resource_id%5D=434&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=434&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=27388&secure%5Bresource_id%5D=434&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhotel-management%3FhsLang%3Den%26page%3D14&secure%5Btoken%5D=a6b953f49857d0fb2b426fc0435f239eec4de01d7815fdba4b3ece01d4d88afd&secure%5Burl%5D=https%3A%2F%2Fwww.guesty.com%2Flp%2Fhome-tb%2F&secure%5Burl_type%5D=custom_url)

### [Altus PMS Cloud](https://www.g2.com/products/altus-pms-cloud/reviews)

Programs and features like create or cancel reservations, handle check-ins and check-outs, and create room closures in a few clicks. Novus Conceptus Hotel Software PMS is powered with an Advanced Booking Sheet which will let you customize the sheet in way you need it.

#### Who Is the Company Behind Altus PMS Cloud?

- **Seller:** [Novus Conceptus](https://www.g2.com/sellers/novus-conceptus)
- **Year Founded:** 2011
- **HQ Location:** Πάργα, GR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=34fab8f8e05ab4c17a49cc0009479b73a865b56f7cfeac5bb580f28679a6bd94&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnovusconceptus&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Amenitiz](https://www.g2.com/products/amenitiz/reviews)

Amenitiz is an all-in-one hotel management software that simplifies daily operations for hoteliers at each step of the customer journey. Amenitiz provides hotel software that increases direct bookings, makes payment easier, and centralises all administrative duties in one intuitive Property Management System (PMS). Out of the hotel software systems available, over 14,000 hotels, B&Bs, and lets prefer Amenitiz as their software for hotel operations. Proud of its motto: “Empowering Independent Hoteliers,” Amenitiz is more than just a hotel manager software. Its functionalities aim to save property managers time and money while freeing them up to focus on the heart of their business: the customers!

#### Who Is the Company Behind Amenitiz?

- **Seller:** [Amenitiz](https://www.g2.com/sellers/amenitiz)
- **Year Founded:** 2017
- **HQ Location:** Barcelona, ES
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f597813b432c6a78d50592c1ae6b2a54accf005629a1f86f67e074dc91164b5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famenitiz%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
382 employees on LinkedIn®

### [Anana](https://www.g2.com/products/anana/reviews)

Anana is an AI-powered workspace for hospitality commercial teams to automate guest communications and turn interactions into operational insight. Hotels use Anana to manage bookings, modifications, support requests, and concierge workflows across channels in one centralized platform. By structuring every guest interaction into real-time operational data, Anana helps teams identify service friction, revenue leakage, demand shifts, and retention risks as they happen. Combined with data from existing hotel systems, Anana gives commercial and operations teams a clearer view of guest behavior, portfolio performance, and property-level trends — helping operators improve guest experiences, increase efficiency, and make faster revenue decisions.

#### Who Is the Company Behind Anana?

- **Seller:** [Anana](https://www.g2.com/sellers/anana-620c1804-efc9-4ad7-a7ed-43af353da310)
- **Year Founded:** 2025
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db588080f4c0ce7d082b19e393f11f80eed6e897a12addb03f4c0f6d44fd6d39&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fanana-ai&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Anchor](https://www.g2.com/products/anchor-2026-05-22/reviews)

Anchor for Hotels helps hotels and motels stop losing calls when the front desk is busy or closed. Ava, the hotel AI phone agent, answers common guest questions, captures booking intent, identifies group and long-stay leads, supports English and Spanish conversations, and routes urgent issues to staff. It is built by hotel owner-operators and works without PMS integration.

#### Who Is the Company Behind Anchor?

- **Seller:** [Anchor](https://www.g2.com/sellers/anchor-23e44f88-bdb9-4fd3-af04-84d682aa421e)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Apaleo Open PMS](https://www.g2.com/products/apaleo-open-pms/reviews)

Apaleo is the open hospitality platform to manage any property: - Apaleo Open PMS - simple and affordable core to run your hotel's operations. - Apaleo Store - 200+ hospitality apps that you can easily connect to Open PMS to extend its functionality - Apaleo APIs - industry-leading APIs that allow to control, customize and build on top of the Open PMS

#### Who Is the Company Behind Apaleo Open PMS?

- **Seller:** [Apaleo](https://www.g2.com/sellers/apaleo)
- **Year Founded:** 2017
- **HQ Location:** Munich, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=707f68438043aa808fefc6cee767ab52641789f3e54e74aad768e9c8150b629c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapaleo&secure%5Burl_type%5D=linkedin_company_website)  
74 employees on LinkedIn®

### [Arrive Suite](https://www.g2.com/products/arrive-suite/reviews)

Arrive Suite supports unique features which ultimately increases your revenue It provides a calm workflow to your venue through collaboration

#### Who Is the Company Behind Arrive Suite?

- **Seller:** [Arrive Suite](https://www.g2.com/sellers/arrive-suite)
- **HQ Location:** N/A
- **Twitter:** @arrivesuite  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ASA HOTEL](https://www.g2.com/products/asa-hotel/reviews)

#### Who Is the Company Behind ASA HOTEL?

- **Seller:** [ASA HOTEL](https://www.g2.com/sellers/asa-hotel)
- **Year Founded:** 1989
- **HQ Location:** Kaltern, IT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=57f50418c687780df547898eed0cdceb0ab342063c677d3b279d9209c544347e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fasa-hotelsoftware&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [Ascensor Ovia](https://www.g2.com/products/ascensor-ovia/reviews)

OVIA is a comprehensive, web-based hotel management system designed to streamline operations for hotels and guesthouses. By integrating a booking engine with back-office functionalities, OVIA enables property managers to oversee their establishments remotely from any location using a web browser. Its user-friendly interface simplifies the management process, allowing staff to quickly adapt without extensive training. With OVIA, properties can enhance efficiency, reduce manual tasks, and provide a seamless experience for both staff and guests. Key Features and Functionality: - Booking Management: Efficiently handle booking requests and maintain comprehensive records of booked information. - Inventory Control: Manage hotel inventory, including room availability and other resources. - Guest Information: Store and access detailed customer information to personalize guest experiences. - Accommodation Details: Maintain up-to-date accommodation information, ensuring accurate room assignments. - Housekeeping Coordination: Organize and monitor housekeeping tasks to maintain high standards of cleanliness. - Check-In/Check-Out Processes: Streamline guest arrivals and departures for a smooth experience. - Invoicing and Billing: Generate invoices and charge for services or products efficiently. - Website Integration: Incorporate a customizable website with an image gallery to attract potential guests. - Customization: Tailor the system to meet the unique needs of individual hotels. Primary Value and Solutions Provided: OVIA offers a cost-effective solution for hotel management by eliminating the need for extensive IT infrastructure. Its cloud-based nature allows access from anywhere, facilitating remote control management. The inclusion of a payment gateway option ensures that room reservations are guaranteed, enhancing revenue security. By automating various operational processes, OVIA reduces manual workloads, minimizes errors, and saves time, ultimately leading to increased efficiency and profitability for hospitality businesses.

#### Who Is the Company Behind Ascensor Ovia?

- **Seller:** [Ascensor Partners](https://www.g2.com/sellers/ascensor-partners)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [AsiaTech CRS](https://www.g2.com/products/asiatech-crs/reviews)

AsiaTech CRS assists hotel managers in managing their online marketing and sales, allowing them to upload their rates and availabilities to be seen by sales channels that are using the CRS(Hotel Central Reservation System).

#### Who Is the Company Behind AsiaTech CRS?

- **Seller:** [Asiatech](https://www.g2.com/sellers/asiatech)
- **Year Founded:** 2014
- **HQ Location:** Noida, IN
- **Twitter:** @AsiatechInc  
398 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dd619a13a63ef441e9768f4c39ee762d32e07e37cc1f0895234b03b07a3c3bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13226241&secure%5Burl_type%5D=linkedin_company_website)  
147 employees on LinkedIn®

### [ASSD PMS](https://www.g2.com/products/assd-pms/reviews)

A system that provides front & back office management with yield management, accounting, scheduling & dunning, guests address database.

#### Who Is the Company Behind ASSD PMS?

- **Seller:** [ASSD](https://www.g2.com/sellers/assd)
- **Year Founded:** 1990
- **HQ Location:** München - Unterhaching, DE
- **Twitter:** @assd  
49 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2d77f72fcf45cc20dacf8cb475d2e73bbd790dcf7475ac5ba82964f523e6345&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fassd-hotel-und-hostel-software&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®

### [Asseco HOREC](https://www.g2.com/products/asseco-horec/reviews)

A Professional Software Solution for Hotels and Guesthouses Asseco HOREC delivers a professional software solution for hotels and guesthouses, simplifying hotel reception tasks and daily operations. The system covers all essential aspects of hotel management, including reservation handling, guest recordkeeping, invoicing, room status monitoring, housekeeping schedules, and event space or wellness service management. By automating processes and integrating with accounting and inventory modules, HOREC significantly reduces errors and administrative workload. Hotels can efficiently track demand, optimize room occupancy, and provide top-quality services to their guests. The system is highly flexible and scalable, adapting to the needs of various accommodation providers, from boutique hotels to large resorts. Thanks to its user-friendly interface and streamlined navigation, even less-experienced staff members can operate it effortlessly.

#### Who Is the Company Behind Asseco HOREC?

- **Seller:** [Asseco Group](https://www.g2.com/sellers/asseco-group)
- **Year Founded:** 2007
- **HQ Location:** Warsaw, PL
- **Twitter:** @Asseco\_SEE  
576 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b510ce607d5371d1d8a475896a2e78aee08cdffa7c8ece1eecbda4b8e955bb1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fasseco-group%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,090 employees on LinkedIn®

### [Avancee Booking Solutions](https://www.g2.com/products/avancee-booking-solutions/reviews)

Avancee Booking Solutions is a cloud based SAAS Booking Solutions provider. It offers Hotel Sales Management; Inventory Management/Distribution Platform.

#### Who Is the Company Behind Avancee Booking Solutions?

- **Seller:** [Avancee Booking Solutions](https://www.g2.com/sellers/avancee-booking-solutions)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [AxisRooms Property Management System](https://www.g2.com/products/axisrooms-property-management-system/reviews)

To boost your hotel reservation, you need practicality to save time and raise productivity. If you are looking for facility, our hotel reservation software, CRS Axiom, is a very simple-to-use system. From hostels, lodges independent hotels to big chains, no matter what size or type, can use this to centrally manage all their units.

#### Who Is the Company Behind AxisRooms Property Management System?

- **Seller:** [AxisRooms Travel Distribution](https://www.g2.com/sellers/axisrooms-travel-distribution)
- **HQ Location:** Karnataka, India
- **Twitter:** @AxisRooms  
1,759 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80554ea353c4770c6101434f33ec55dd80658df292add1be47af1ae428bdd717&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faxisrooms&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Bedlo](https://www.g2.com/products/bedlo/reviews)

Bedlo is a mobile-first PMS built for Indian hotels & homestays. Check in guests, generate GST bills, track revenue — all from one app.

#### Who Is the Company Behind Bedlo?

- **Seller:** [Bedlo](https://www.g2.com/sellers/bedlo)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e268400b57d8f66af574d4e2a0935eb8d30632828b7fa5abc9474ce29173596d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbedlo%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Bellboy](https://www.g2.com/products/bellboy/reviews)

Cloud-based software with BI functionality, intelligent guest prioritization and pricing optimization for hotels and hotel chains.

#### Who Is the Company Behind Bellboy?

- **Seller:** [MIHSHUV Group](https://www.g2.com/sellers/mihshuv-group)
- **HQ Location:** N/A
- **Twitter:** @bellboypms  
127 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0c6c58fceba0dc3cfaed31351551eed93fd62c0c1e8efd050d100be8368f640&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmihshuv-group&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

- [‹ Prev‹ Prev](/categories/hotel-management?hsLang=en&order=g2_score&page=13#product-list)
- [1](/categories/hotel-management?hsLang=en&order=g2_score#product-list)
- [2](/categories/hotel-management?hsLang=en&order=g2_score&page=2#product-list)
- …
- [10](/categories/hotel-management?hsLang=en&order=g2_score&page=10#product-list)
- [11](/categories/hotel-management?hsLang=en&order=g2_score&page=11#product-list)
- [12](/categories/hotel-management?hsLang=en&order=g2_score&page=12#product-list)
- [13](/categories/hotel-management?hsLang=en&order=g2_score&page=13#product-list)
- 14
- [15](/categories/hotel-management?hsLang=en&order=g2_score&page=15#product-list)
- [16](/categories/hotel-management?hsLang=en&order=g2_score&page=16#product-list)
- [17](/categories/hotel-management?hsLang=en&order=g2_score&page=17#product-list)
- [18](/categories/hotel-management?hsLang=en&order=g2_score&page=18#product-list)
- …
- [25](/categories/hotel-management?hsLang=en&order=g2_score&page=25#product-list)
- [26](/categories/hotel-management?hsLang=en&order=g2_score&page=26#product-list)
- [Next ›Next ›](/categories/hotel-management?hsLang=en&order=g2_score&page=15#product-list)

Spotlight Categories

[Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking)

[Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)

[Compensation Management Software](https://www.g2.com/categories/compensation-management)

[A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools)

[Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking)

Similar Categories

- [Catering](/categories/catering)
- [Channel Management](/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

- [Concierge](/categories/concierge)
- [Guest Messaging](/categories/guest-messaging)

- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

Show More