Best Home Care Agency Management Software - Page 6

How Many Home Care Agency Management Software Products Does G2 Track?

Total Products under this Category: 218

Category Stats (Sep 2026)

  • Average Rating: 4.02/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: eCaring (+0.56%) - Among all products in this category, eCaring recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Home Care Agency Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 1,700+ Authentic Reviews
  • 218+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Home Care Agency Management Software

G2 Grid® for Home Care Agency Management Software plotting products by satisfaction and market presence

Highlighted products: AlayaCare, AxisCare Home Care Software, CareSmartz360, Therap Services, PointClickCare Skilled Nursing Platform, Aaniie Care, Alora Home Health, and Verveware.

Underlying data: [Grid® JSON](https://www.g2.com/categories/home-care-agency-management/grids.json?focus%5B%5D=alayacare-alayacare&focus%5B%5D=axiscare-home-care-software&focus%5B%5D=caresmartz360&focus%5B%5D=therap-services&focus%5B%5D=pointclickcare-skilled-nursing-platform&focus%5B%5D=aaniie-care&focus%5B%5D=alora-home-health&focus%5B%5D=verveware)

Caelum

Caelum is a UK care management platform built for providers who are tired of being charged per client, having features locked behind tiers, and being trapped by data they cannot export. It supports domiciliary, residential and supported living services from a single tenant, with a service-type flag rather than separate modules. The platform covers care planning, eMAR, rostering, family portal, CQC evidence packs, supported living modules, clinical assessments, MCA and DoLS workflows, safeguarding, recruitment, payroll, Xero integration, micro-learning, AI care-plan drafting, benchmarks, a carer mobile app and free data export. Pricing is flat per team size. Starter (up to 10 carers) £149/mo, Growth (up to 25 carers) £299/mo, Professional (up to 50 carers) £599/mo. Founding-member rate (£99/£199/£349/mo) available for the next 15 providers, locked for life. A free Solo tier with full feature parity is available for independent carers (1 carer, 2 people supported). Built and run by a CQC-registered care provider (SAL Healthcare), so the workflows match how a real domiciliary service operates. 30-day data export window if you ever leave. No retention scripts, no penalty.

Who Is the Company Behind Caelum?

  • Seller: Caelum
  • Year Founded: 2026
  • HQ Location: Bournemouth, GB
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Care App

Care App is a cloud-based care management platform purpose-built for regulated adult social care providers in the United Kingdom. It serves supported living services, domiciliary care agencies, residential care homes, nursing homes, and providers supporting individuals with learning disabilities, mental health needs, or complex care requirements. The platform consolidates the operational, clinical, and compliance functions of a care business into one system, replacing the fragmented combination of spreadsheets, paper records, and disconnected tools that many providers rely on today. Client Care: Each service user has a comprehensive digital record covering care plans, risk assessments, body maps, MAR charts, goals, wellbeing scores, diary entries, appointments, and health observation logs. MCA and DoLS assessments are built in. Families access a dedicated portal to view updates and message the care team directly. Workforce & Scheduling: The rota module provides drag-and-drop shift scheduling with attendance tracking, open shifts, and shift swap management. GPS-verified timesheets support Electronic Visit Verification (EVV). Payroll data exports directly to Xero, Sage, QuickBooks, BrightPay, Moneysoft, FreeAgent, and IRIS. Compliance & Governance: Built around CQC inspection readiness, Care App includes internal audit tools, a CQC evidence pack, safeguarding concern management, incident and accident reporting, medication error logging, and compliance tracking across all five CQC inspection areas: Safe, Effective, Caring, Responsive, and Well-Led. A full audit trail logs every action taken across the platform. Staff Management: DBS certificate tracking with expiry alerts, eLearning and training records, appraisals, supervision notes, staff wellbeing check-ins, expense claims with mileage tracking, and a staff messaging and noticeboard system are all included. Finance: Client billing supports all UK funding types — local authority, NHS Continuing Healthcare, direct payments, and self-funded — including split billing for supported living packages with multiple funders. Invoicing, payroll calculations with NI and pension, and revenue reporting are built in. Reporting: Built-in reports cover incidents, training compliance, safeguarding, revenue, and appraisals, with an optional Power BI integration for advanced analytics. Care App is GDPR-compliant, hosted on UK infrastructure, and accessible as a progressive web application on any device. Role-based access controls ensure staff see only the information relevant to their responsibilities. AI Management Suite (Max plan): Care App includes a built-in AI management layer powered by Claude (Anthropic). Tools include Manager Copilot — a daily briefing delivered at 7am summarising open alerts, incidents, and unfilled shifts — alongside a CQC Narrative Builder (generates inspection narratives from live data), Staff Performance Insights (per-staff AI analysis from timesheets, training, and supervision records), Trend-Based Early Warnings (week-over-week CQC metric analysis), Operational Playbooks, and Auto-Fix Workflows. All AI features operate on the organisation's own live data. Multi-branch Management: Organisations running multiple locations can manage branches and regions from a single account. A regional manager role provides scoped visibility across assigned branches. Branch-level CQC scoring, at-risk branch alerts, and cross-branch staff and client transfers are included.

Who Is the Company Behind Care App?

CareBravo

CareBravo eliminates Care Chaos™ destroying USA home care agencies. Unlike fragmented software (requiring 7-15 disconnected systems), CareBravo's Autonomous Care OS® delivers unified intelligence across all operations. CareBravo's 4 Layers: Unified Infrastructure: Single source of truth replaces siloed databases Cary™ Intelligence Engine: AI prevents 6 AM scrambles, flags compliance before citations, scrubs claims autonomously Unified Services: Native scheduling, EVV, billing, payroll in one platform Unified Experience: One login serves owners, coordinators, caregivers, billing teams CareBravo Results: 40% revenue growth (Marcus, CareConnect Solutions) $8K/mo savings, 20 hrs/week recovered (Jennifer, Premier Home Health) 80% admin reduction, 99.8% accuracy, 50% lower tech costs 7 guaranteed outcomes with Outcome Assurance™ Pricing: Performance-based (Proof $250/mo → 4.95% collections). We only get paid when you collect ​

Who Is the Company Behind CareBravo?

CareCall

Res~Call is a solution for aged care organizations that helps manage your organization from administration to clinical to financial with a centralized information based, care plans and case notes, clinical reporting and more.

Who Is the Company Behind CareCall?

  • Seller: Netsoft
  • Year Founded: 2000
  • HQ Location: Auckland, NZ
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Carecallai

CareCallAI is an all-in-one care management platform purpose-built for domiciliary care agencies and care homes in Wales and England. It combines care planning, electronic MAR charts, staff rota management, clinical assessments, compliance tracking, and AI-powered insights in a single platform — replacing the need for multiple disconnected systems. Key features include: Digital care logging with GPS check-in and real-time visit tracking Electronic MAR (eMAR) for safer medication management Staff rota with shift patterns, templates, and automated scheduling Clinical assessments including Waterlow, MUST, NEWS2, Falls Risk, and more CIW and CQC compliance management with pre-populated regulation forms and built-in guidance 12-weekly staff supervision tracking (RISCA Reg 36) Safeguarding incident reporting Family portal for real-time care updates AI-generated care insights and risk alerts Mobile app for carers in the field CareCallAI is designed by care professionals for care professionals, with CIW compliance as a core focus. Whether you run a small domiciliary care agency or a larger residential care home, CareCallAI helps you stay compliant, reduce paperwork, and deliver better care.

Who Is the Company Behind Carecallai?

Care Collaborator

Care Collaborator was developed to combat the problem created in the aged care sector with the introduction of the new aged care reforms. From 1 July 2015, a home care package consumer has to receive a Home Care Agreement including a Care Plan and Individualised Budget. At the moment Home Care Providers are using low-tech manual spreadsheets or Access databases and having to go back to the office to transfer the data into the documents, then return to the consumer’s home to have them signed. If further changes are required, the process has to be repeated making it a very inefficient system.

Who Is the Company Behind Care Collaborator?

Careficient

Careficient is a comprehensive cloud-based Electronic Medical Record (EMR) solution specifically designed for home health, hospice, and home care agencies. Since 2017, Careficient has been helping healthcare agencies across the nation streamline their processes and accelerate growth through innovative technology solutions. The platform serves as an integrated agency management system that replaces multiple tools with one unified solution, optimizing efficiency at every level of the organization. Careficient enables healthcare providers to securely access up-to-date patient information, care plans, and clinical notes to deliver safe, quality care in the home environment. What sets Careficient apart is its purpose-built AI automation that powers workflows behind the scenes rather than being bolted on as an afterthought. This intelligent automation saves time, reduces errors, and helps clinicians stay focused on patient care rather than administrative tasks. The system automates benefits verification and authorization tracking for Medicare, Commercial, and Medicaid payers, streamlining the entire revenue cycle process. The EMR system is meticulously crafted by experienced clinicians, ensuring it meets and exceeds the unique needs and workflows of healthcare professionals. Careficient addresses all business processes agencies need, including patient management, scheduling, documentation, billing, payroll, OASIS forms, accounts receivable, and payer management. Key capabilities include real-time claims management, eligibility verification, automated Medicare billing workflows, advanced claims editing, and revenue cycle analytics. The platform supports Electronic Visit Verification (EVV) with real-time tracking and billing readiness, and offers HOPE-compliant assessments and reporting for hospice agencies. Careficient runs natively in the cloud on HIPAA-compliant servers, allowing secure access from anywhere. The system is both CHAP and ACHC certified, demonstrating its commitment to quality and compliance standards. The platform facilitates seamless data exchange through HL7, FHIR, and CDA standards, ensuring interoperability with other healthcare systems. The solution is designed to be scalable and flexible, capable of handling operations for single agencies or enterprise-level organizations with thousands of users. Careficient helps agencies improve productivity, reduce costs, get paid faster, ensure regulatory compliance, and ultimately deliver better patient outcomes through streamlined workflows and enhanced operational efficiency.

Who Is the Company Behind Careficient?

  • Seller: Careficient
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Stuart, US
  • Twitter: @careficient
    6 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    85 employees on LinkedIn®

CareHaven

CareHaven is a privacy-first iPhone app built for parents and caregivers of people with autism, epilepsy, cerebral palsy, ADHD, and other complex needs. It centralizes medications, appointment reminders, symptom logs, school and therapy notes, and daily care tasks in one secure place, so nothing falls through the cracks. Caregiving for someone with complex needs often means juggling sticky notes, group texts, and scattered apps just to keep track of it all. CareHaven replaces that with one shared, up-to-date picture that co-parents, grandparents, and other caregivers can all see, so the load gets shared instead of carried by one person alone. Built by a caregiver, for caregivers. No data is sold or shared with advertisers.

Who Is the Company Behind CareHaven?

Emma Stein
ES
Researched and written by Emma Stein
Updated October 3, 2024