PatientNow
Since 2004, PatientNow has had one goal: help aesthetic practices grow and thrive. We’ve been all-in on aesthetics since day one—and it shows. Our platform is designed just for you–to attract more patients, keep them coming back, and make your business run like clockwork. PatientNow brings everything together in one place—HIPAA-compliant EMR, AI-powered marketing, patient engagement, photo management, and practice management tools—so you can simplify your day-to-day and boost profitability. Need help? We’ve got your back. Our friendly, U.S.-based support team truly understands your world—so you’re never on your own. Whether you’re just opening your doors or expanding to new locations, PatientNow gives you the tools and confidence to grow your business. Services Offered: - HIPAA Compliant EMR - Practice Management - Before & After Photo Management - Marketing - Lead Management & CRM - Patient Engagement - Integrated Payments
Average Rating: 3.0/5.0
Total Reviews: 19
How Do G2 Users Rate PatientNow?
- Has the product been a good partner in doing business?: 4.2/10 (Category avg: 8.4/10)
- Patient Workflow Management: 4.4/10 (Category avg: 8.2/10)
- Clinical Documentation: 4.2/10 (Category avg: 8.6/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind PatientNow?
- Seller: PatientNow
- Year Founded: 2004
- HQ Location: Greenwood Village, US
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Twitter: @patientnow
265 Twitter followers -
LinkedIn® Page: www.linkedin.com
156 employees on LinkedIn®
Who Uses This Product?
- Top Industries: Medical Practice
- Company Size: 90% Small, 5% Medium
What Do G2 Reviewers Say About PatientNow?
AI-generated summary from verified user reviews
Pros
- Users find PatientNow easy to use, enhancing workflow efficiency with features tailored for med spas.
- Users appreciate the ease of use and scheduling flexibility of PatientNow, enhancing workflow for their practices.
- Users value the easy and detailed appointment scheduling features of PatientNow, enhancing service offerings effectively.
- Users value the time-saving features of PatientNow, streamlining workflows for efficient practice management.
- Users appreciate the workflow efficiency of PatientNow, praising its all-in-one capabilities for managing various practice functions.
Cons
- Users express frustration over missing features like live ordering, tracking, and a clunky user interface.
- Users express frustration over poor customer support, experiencing unresponsive help and unresolved issues during their experience.
- Users report frustrating billing issues, especially when trying to cancel contracts despite long-standing customer relationships.
- Users report an inefficient workflow due to outdated inventory features and limitations on product barcodes.
- Users find the interface clunky and unintuitive, complicating basic functions and leading to frustration with support issues.
What Are Recent G2 Reviews of PatientNow?
Rating: 5.0/5.0 stars
— Verified User in Cosmetics
Rating: 5.0/5.0 stars
— Alyson R.
