E-Commerce Software Resources

Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on E-Commerce Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, feature definitions, discussions from users like you, and reports from industry data.

Contents

E-Commerce Software Articles

What Is Social Commerce, and Why We Created a New Category for It

The fact that social media is critical for e-commerce is obvious. There are billions of users on social media platforms, and many of them buy online. It is estimated that the number of social media users worldwide will reach 5.85 billion by 2027. In addition, sellers also use social media to share and promote their products—the value of social commerce sales worldwide is estimated at 2.9 trillion dollars by 2026.

by Gabriel Gheorghiu

COVID-19 Drives E-Commerce Growth for Brick and Mortar Retailers

The coronavirus pandemic has compelled consumers to stay home in quarantine, driving some brick and mortar stores to either move online or adopt a combination of both in-store (curbside pickup) and online sales methods for the first time.

by Nathan Calabrese

E-Commerce Software Glossary Terms

Customer Experience Management

Customer experience management (CXM) prioritizes personalized experiences at every customer interaction. Learn more about its benefits for businesses.

by Holly Landis

Headless CMS

A headless content management system is back-end software that allows connection to any presentation layer via application programming interfaces (APIs.)

by Kelly Fiorini

Go-to-Market Strategy

A go-to-market strategy is an all-encompassing plan for launching a new product or service. Learn how to create a GTM strategy and why it’s important.

by Holly Landis

E-Commerce Software Discussions

Which PIM systems let merchandisers fix product data themselves without a developer touching the catalogue?

Hi G2 reviewers, which PIM systems do merchandisers genuinely maintain themselves? The test of a PIM is not go-live. It is Tuesday afternoon, when a description is wrong on four hundred SKUs and the person who noticed cannot fix it.

Three G2 reviewers point to:

Plytix Cloud PIM & DAM is best known for being picked up quickly by teams with no prior PIM, with reviewers describing adoption from day one. Its gap is product-level access control, so restricting users to specific product groups is not yet possible.
Sales Layer PIM is well rated by mid-market teams and sits in both PIM and catalogue management.
Akeneo PIM is the widely reviewed open-source-rooted option, used where teams want to own the model themselves.

Who actually makes the edits in your business, and what still has to go through IT?

UnoPIM is another one worth looking at here. It lets teams manage product attributes, families, categories, variants, localized content, and media directly in the PIM, with bulk import/export available for larger updates. The part I’d compare closely is exactly what you mentioned: merchandisers can handle day-to-day product content themselves, while more structural changes such as permissions, integrations, or custom workflows may still involve technical teams. For a team dealing with hundreds of product corrections, the bulk editing/import workflow is probably more important than the initial setup experience.

Answered: Karan Gupta on September 28, 2026

I’d want to know where self-service editing stops. Bulk attribute updates and descriptions may be easy for merchandisers, but taxonomy changes, permissions, and channel-specific rules are probably where IT gets pulled back in.

Answered: Preksha Buttan on September 16, 2026

Plytix will be better suited for teams looking to have merchandisers update products quickly without any prior experience. Akeneo may be a good fit for complicated catalogues, but the key factor will be the ability of non-technical users to solve bulk data issues without IT. but in my view Ergonode PIM is the best We found..

Answered: Laquinta Pierre on October 28, 2026

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Your answer

Which shopping cart platforms scale reliably as a growing ecommerce team expands its catalog, adds more traffic, and needs more advanced features without platform migration?

Hi G2 users, shopping cart platforms that scale reliably should support a growing ecommerce team as it expands its catalog, adds more traffic, and needs more advanced features without platform migration.

These options in the shopping cart category represent different stages of growth:

Salesforce B2C Commerce: Best suited to high-volume teams managing regional storefronts and major traffic spikes. Its cost becomes significant as the business scales.
Adobe Commerce: Well suited to complex catalogs, pricing structures, and multi-store operations. Its maintenance requirements tend to grow alongside those capabilities.
Shopware: A modular, API-first option for traditional and headless commerce. Plugin-heavy environments and major upgrades still require planning.
Ecwid: Suitable for meaningful growth before enterprise requirements emerge. Reviewers acknowledge that very high-revenue stores may eventually outgrow it.

The key difference appears to be not whether these tools can scale, but how much cost, technical work, and operational complexity they introduce along the way.

Which platform has supported your growth without forcing workarounds, and what limitation came closest to triggering a migration?

Comment deleted by user.

Answered: Yashwathy Marudhachalam on July 24, 2026

The honest answer is that almost every platform is fine until it isn't. The real question is what breaks first, performance, pricing, or the complexity of maintaining it. I'm curious whether teams that stuck with one platform long-term did it because it genuinely scaled or just because the migration cost was too scary to consider.

Answered: Yashwathy Marudhachalam on July 24, 2026

Shopware would be my pick for growing without an early migration because the modular, API-first approach gives teams room to add capabilities as requirements change. I’d expect a plugin-heavy setup to come closest to triggering a migration if upgrades and maintenance eventually became too difficult to manage.

Answered: Barkha Bali on September 15, 2026

Shopware's API-first approach has supported our growth well so far. Being able to add headless storefronts as we expanded channels didn't require us to rethink the whole platform each time.

Answered: Mahima Chavan on September 16, 2026

When the store gets bigger, those workarounds compound and become expensive to maintain. The real scaling failure isn't when the platform stops working, it's when the gap between what the platform does natively and what you've had to bolt on becomes more expensive to maintain than a migration.

Answered: Darshayita Thakur on September 18, 2026

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Your answer

Shopware vs Adobe Commerce for a mid-size retailer: which handles large catalogs without hitting a scalability ceiling?

Hey G2, Shopware vs Adobe Commerce for a mid-size retailer is ultimately a comparison of which handles large catalogs without hitting a scalability ceiling. I’m looking at both platform performance and the operational effort required to maintain that scale.

The mid-market shopping cart reviews point to two different strengths:

Shopware connects product and variant management with rule builders, flow builders, and an API-first architecture that reviewers generally find easier to navigate.
Adobe Commerce supports high SKU counts, complex pricing, multiple stores, campaign staging, and established ERP and CRM connections.

Shopware tends to receive stronger feedback for day-to-day backend usability. Some reviewers have reported slowdowns with large datasets, although newer versions have reportedly addressed parts of this issue.

Adobe Commerce receives more credit for deep configuration and integration maturity. The recurring tradeoff is developer dependency, including for changes operational teams may expect to handle themselves.

For retailers working with tens of thousands of SKUs, which became the bigger constraint over time: platform performance or the amount of technical work needed to manage the catalog?

From what I've seen, Shopware is a lot more manageable for a mid-size team that doesn't have a dedicated developer on retainer. Adobe Commerce can do more but "can do more" often means "requires someone to configure that more." If your catalog is large but your ops team is lean, Shopware's backend is just less painful to work in day to day.