Best Customer Data Platforms (CDP) - Page 19

Oyster CDP

Oyster CDP - An Engine that drives customer intelligence. Oyster is not just a customer data platform (CDP). It is the world’s first customer insights platform (CIP). Why? At its core is your customer. Oyster is a “data unifying software”. When added to the top of an enterprise’s Martech stack, it helps manage your customer experience across every touchpoint – marketing, customer service, and product. Oyster adds agility to an enterprise’s analytics. The AI-infused Oyster CDP (customer data platform) is packed with automation capabilities that make day-to-day marketing tasks highly effective. Unlike other CDPs, the Oyster CIP goes beyond just merely integrating various sources of data and provides actionable intelligence obtained from various data points that can be integrated across all the business cells. Oyster’s CDP algorithm auto-checks incoming data quality. Then, the identity resolution CDP algorithm is deployed to identify customers. On an ongoing basis the addresses, emails, phone numbers, and other aspects of a customer profile are updated Oyster’s recommendation engine provides suggestions to your marketing team at every step of the way.

Passenger Experience Platform

The Home Button for Your Airport The FetchyFox AI Passenger Experience Platform (PEP) empowers airports to deliver a unified, predictable journey for every traveler - without requiring an app download. PEP is a real-time, AI-powered platform that personalizes the airport experience across the entire journey, from Home to Gate. Designed to integrate effortlessly with existing airport infrastructure, it gives passengers the information, access, and confidence they need - while giving airports the data, insight, and control they’ve never had before.

Personalisation

Finshape Personalisation & AI Financial Intelligence is a banking personalisation platform that enables financial institutions to transform transaction data into personalised customer insights, AI-driven interactions, and contextual financial experiences. The solution is designed to help banks deliver relevant customer engagement through digital banking channels by combining transaction enrichment, behavioural analytics, and artificial intelligence. The platform builds a personalisation layer on top of Finshape's Digital Bank Operating System (DBOS), using customer transaction data to generate financial insights, event-triggered notifications, personalised widgets, and conversational AI experiences. It supports real-time transaction enrichment, customer profiling, and AI-powered financial assistance, allowing customers to explore their finances through natural language conversations and contextual recommendations. Key capabilities include: - Real-time transaction enrichment and customer profiling - Personalised financial insights and behavioural analytics - AI Financial Assistant with conversational interactions - Event-triggered notifications and personalised widgets - Next-best-offer and next-best-action decisioning - ESG and carbon footprint insights - API-based integration with digital banking platforms and banking data infrastructure - Multi-language user interface with localization support Finshape Personalisation & AI Financial Intelligence is part of the Finshape digital banking portfolio and is intended for financial institutions that want to deliver data-driven customer experiences within their digital banking applications. The solution integrates with existing banking environments while enabling banks to provide personalised financial guidance and AI-powered customer interactions.

Platform X by Commanders Act

With the Cookieless Marketing Data Platform (aka Platform X), Commanders Act is the only European company to provide a unique set of tools helping digital teams to operate in a cookieless environment. From performance measurement to campaign optimization, from tag management to first-party user data activation, Commanders Act guarantees its customers with a full data ownership in the absolute respect of increasingly tightened regulatory constraints. Founded at the dawn of the 2010s under the name TagCommander to help advertisers better manage their customer tracking systems, the company has maintained its technological leadership by integrating a unique Customer Data Platform feature and a Cookie Consent Management System. In 2022, Commanders Act Platform X took a major step forward in anticipating the inevitable death of cookies by setting up a fully server-side tracking, compliant with increasingly demanding regulations of internet users' privacy. This leading-edge technological expertise ensures the trust of more than 500 customers and 10,000 users worldwide and is recognized by Gartner and Forrester among the leading Customer Data Platforms. With the acquisition, in October 2023, of the marketing analytics platform Adloop, Commanders Act is strengthening its ability to help advertisers improve the performance of their campaigns in a context of shrinking advertising budgets.

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Predictable Media

Predictable Media is a Customer Data Platform (CDP) that democratizes data infrastructure, allowing you to build and sync audiences across multiple marketing tools. Codeless, Simple & for Everyone

QL Customer

QL Customer is a customer data platform (CDP) that collects all of a retailer’s customer interactions in one place. With data that updates in real time, teams get one shared, current picture of each customer’s behavior, preferences and journey, instead of fragments spread across separate systems. QL Customer can also serve as a complete customer master. It handles both B2B and B2C customers and supports multiple person types. This lets retailers manage consumers, business accounts and the contacts within those accounts in a single system. A simple front-end tool lets staff look up and update customer records without technical help. The platform is designed to share data, not lock it away. External applications can subscribe to specific subsets of customer data and receive updates automatically when predefined trigger criteria are met. This means each connected system gets only the data it needs, when it needs it. All integrations are API-based, which makes it easier to connect QL Customer to the rest of a retailer’s technology stack. QL Customer is built for high volume, heavy traffic and high availability, so it can keep up with large customer bases and busy periods. It connects natively with the rest of the QL suite, including receipt data, outbound email, campaigns and the segmentation engine. Together with QL Campaign, it gives retailers the customer data foundation for personalized, behavior-based marketing. QL Customer is developed by Temalogic, a Scandinavian retail software company. It is part of the QL suite, alongside QL Campaign, QL Assortment and QL Price.

Quintessence

Quintessence is a Customer Data Platform to unify all personal data (On and Offline, contact information, consent, transactions, navigation / cookies, return campaigns, calculated indicators ....) Describing your customers and prospects. Quintessence is powered by your business systems: eCommerce, SAV, CRM, DMP ... to create a 360 ° vision of each individual and allow to create complex and predictive segments that will then be used in your Marketing tools Automation, reporting / BI, customization and A / B testing, etc.

Reach

Octopi Commerce has been awarded the following... - * “Top Ten Best Artificial Intelligence Solution Providers for 2020.” - * “Top Twenty Best Retail Technology Solution Providers for 2020.” - * “Top Ten Customer Data Platform (CDP) Solution Provider of 2019.” - * “Top Ten Customer Relationship Management (CRM) Platforms for 2019.” - * “Company of the Year for 2019.” Octopi Commerce is a SaaS and AI technology leader providing smart scheduling and offer personalization at scale. It’s flagship platform is the “REACH” CDP, uniquely integrated into the POS. Key features such as AutoFill, Client Connect and Reputation Radar are Powered by Leading- Edge Artificial Intelligence and Machine Learning Systems. REACH automatically fills last minute appointments and cancellations with a 400% ROI guarantee. By correlating client data and preferences to optimize marketing outcomes, REACH provides highly personalized client experiences for appointment-based businesses. In addition, the platform delivers measurable results while streamlining merchant communications via conversational commerce with the right offer to the right person in the right place at the right time. REACH solves merchant attraction, acquisition, retention and engagement challenges in partnership with POS Developers and allows the POS to share in downline profitability. Octopi and POS Developers are now able to bring cutting edge Enterprise Level SaaS technology powered by Artificial Intelligence and Machine Learning (AI & ML) to small and medium size businesses around the world. Octopi is a conglomerate, with offices in Scottsdale, Arizona, Silicon Valley, California and India, having made several acquisitions with decades of industry and channel expertise. “It’s ALL within REACH!” Simple. Automated. Intelligent... Octopi.

ReBid CDP

ReBid is an Advertisers’ Customer Data Platform (CDP) built specifically for the advanced data-driven marketer to thrive in the cookieless world. It's the world's only CDP with 100+ Ad platform integrations that bridges the gap between the pre-click customer journey and business outcomes, offering a truly end-to-end, Ad-to-Acquisition solution. We've tailored our platform to go beyond the usual post-click analysis, illuminating the entire funnel, providing unparalleled visibility from initial ad engagement right through to final transaction. We enable you to stitch together complex omni-channel customer journeys, offering real-time insights that empower critical data-driven decision-making. Our full stack platform empowers you to make optimal decisions powered by harmonised omni-channel customer data, 360 customer view, advanced segmentation, hyper-personalisation along side Ad-to-Acquisition and storytelling visualisations.

RecordSure

Recordsure provides game-changing speech and document analytics for regulated industries. We turn your customer conversations and documentation into valuable insights which drive performance and culture. Our cutting-edge technology combines human-level intelligence with machine-powered capability to support compliance, customer care, risk management and sales at scale. Whether it’s for everyday monitoring or past business reviews, our tools unlock valuable insights for driving performance, culture and risk management. Recordsure doesn’t replace the human decision maker. But by taking them straight to the needle in the haystack they can invest all their time on valuable activity rather than administrative chores. In practice, they should never have to listen to a recording from end to end or read a case file cover to cover ever again.

RedLotus CDP

Customer Data Platform (CDP) is an enterprise software that aggregates and organizes customer data across a variety of touchpoints and is used by other software, systems, and marketing efforts. It collects and structures real-time data into individual, centralized customer profiles.

RedPoint Customer Data Platform

refive

refive provides digital receipts and smart touchpoint solutions to retailers to enhance their in-store operations and experience. This empowers retailers to know, engage and retain their in-store customers. Retailers such as Puma, Sostrene Grene, Gusti Leather and many more use refive to: - Identify in-store customers and capture zero-party purchase, personal, behavioural and interaction data anonymously and frictionlessly using thoughtful touchpoints - Combine captured in-store and online data to create granular customer profiles and derive actionable AI-powered insights and predictions into customer behaviour that power marketing and operational decisions - Engage digitally with customers in-store and post-purchase in a personalised way using a range of interactions from digital receipts through wallet passes, Whatsapp and more We achieve this without the overheads of apps, loyalty programs or complex hardware. By finally having a 360-degree view of customers’ behaviour across channels, retailers have increased customer retention, purchase frequency and basket sizes.

Related Marketing Cloud (RMC) Customer Data Platform

Related Marketing Cloud (RMC) is a personalisation and marketing automation tool for data-driven Omni-channel marketing. One-to-one consumer relationships powered by all in one platform to drive higher revenue, improve customer lifetime value, grow audience, and boost performance. We are proud to provide you the following services: Customer Data Platform, Email Marketing, Mobile Marketing, Web Targeting, Product Recommendation, Customer Journey Manager

Retain.ai

Retain is the first Customer Insights Engine (CIE) that enables everyone responsible for delighting customers to be customer-obsessed.