Corporate Volunteering Platforms Resources

We appreciate the questions! We are currently evaluating several ways in which we make both the program administration simpler and the end user experience better. Some of our roadmap plans around this will require time to evolve technology foundational to Missions, while other efforts we are planning will be delivered in incremental bits. Specifically, we are currently investigating ways in which we can simplify how people sign up for new Missions and log their activity. We believe partnering with our clients for feedback and insight produces the best results. For a more detailed conversation we recommend connecting with your Client Success Manager and they can make an introduction with our product team.

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Technical support at Submittable is friendly and fast, and is often a top reason customers cite for loving the platform. On average in 2026, over 80 percent of support tickets were resolved on the first response, and average resolution time was under two hours. Submittable also offers a robust Help Center with many videos. Beyond technical support, Submittable customers have a team supporting them which includes a Customer Success Manager, Implementation Specialist, as well as in some circumstances, Project Management.

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Submittable offers translation of all static text within the platform, such as buttons, as well as all program and application information created by program administrators, such as questions on an application (translated by Google). This means that applicants can experience their application in any of 21 supported languages. Submittable does not translate application or other content submitted by applications/awardees.

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