Best Conversational Marketing Software - Page 40

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 626

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,800+ Authentic Reviews
  • 626+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)

VendasBot

VendasBot is an AI sales agent that answers your customers on WhatsApp and Telegram, 24 hours a day. It handles the whole sale, from the first hello to payment: it shows your catalog, helps the customer choose, confirms the order, collects the delivery address, calculates shipping and sends the payment link. Shipping costs and payment links always come from your integrations, never guessed. You keep using WhatsApp Business on your phone with the same number. The assistant replies in the background, understands voice messages, shows "typing…" and waits for the customer to finish before answering. When a customer asks for something it can't handle, the conversation goes to a person on your team. You can set its name, tone of voice and service rules so it sounds like your brand. Every team member has their own login, each company's data is kept separate, and two-factor authentication is required on every account. Start on the free plan, no credit card required, and upgrade as your conversation volume grows.

Who Is the Company Behind VendasBot?

Ventrix AI

With Ventrix, improve and amplify your brand growth with automated conversations on popular messaging platforms such as WhatsApp, Telegram, Instagram and Facebook Messenger, among others. Centralize all platforms in one place with NO API COST. Drive instant online sales with catalogs, FAQs, scheduling, customer engagement, and lead generation by implementing automated conversations using templates and automated responses. Effortlessly deliver personalized experiences, instant support, and automated interactions to maximize your brand's success and facilitate seamless online sales and transactions.

Who Is the Company Behind Ventrix AI?

Vera

Vera by OrbitSales is an AI sales assistant on WhatsApp for travel agencies. It answers customer inquiries at any hour, qualifies them (how many people travel and whether any minor travels) and, on the Pro plan, quotes the per-person price only from rate sheets the agency has approved: a check reviews every price before it is sent, and if it does not match the rate sheet the message is not sent. When a person is needed (to close the sale, for trips with minors or special requests), Vera hands the conversation to the agency's advisor in a shared inbox. Built in Montevideo, Uruguay. Spanish-language interface. Now launching. From USD 99 per agency per month.

Who Is the Company Behind Vera?

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VIDA

VIDA es un agente de IA para ventas inmobiliarias en Colombia y República Dominicana. Atiende los mensajes de WhatsApp e Instagram de constructoras, desarrolladoras e inmobiliarias las 24 horas: responde en segundos con la información real de cada proyecto (precios, áreas, fechas de entrega y formas de pago), califica al comprador, hace seguimiento y agenda la visita a la sala de ventas o al apartamento modelo. Cuando el lead está listo, lo pasa al asesor con todo el contexto de la conversación. En constructoras clientes de VIDA, la mediana de primera respuesta es de 32 segundos, también de noche, y el 43,5% de los mensajes llega fuera del horario de oficina (datos agregados de los últimos 90 días). Se integra con Pipedrive, Wasi y Google Calendar, y atiende en español e inglés. Prueba gratis sin tarjeta en vidaai.co.

Who Is the Company Behind VIDA?

Videoness

Videoness is the all-in-one Video Commerce platform designed to re-humanize the web and transform passive website visitors into engaged leads. In a digital landscape often cluttered with static text and impersonal forms, we empower businesses—from nimble SaaS startups to bustling e-commerce stores—to embed interactive video widgets that spark real conversations. Rather than forcing users to read through dense paragraphs, Videoness allows you to greet them with a warm, friendly face exactly where decisions are made, offering a powerful tool for Conversion Optimization that builds immediate trust without the heavy sales pitch. What truly sets Videoness apart is our groundbreaking approach to AI Lead Generation. We have moved beyond the clunky, text-based chatbots of the past to offer a seamless "video-first chat" experience. With our built-in AI integration, users can chat with an intelligent agent directly inside the video widget. If a visitor has a specific question the video didn't cover, the AI understands context and intent to provide instant answers or route complex queries, effectively automating your Video FAQs. For teams seeking a faster, more streamlined alternative to Tolstoy or GoTolstoy, Videoness is engineered for performance, focusing purely on speed, mobile compatibility, and SEO. By combining authentic human connection with smart automation, Videoness turns your website from a static brochure into a dynamic growth engine, helping you close more deals through the power of personal connection.

Who Is the Company Behind Videoness?

ViralDM

ViralDM is Instagram auto DM and comment-to-DM automation software for businesses, brands and creators in India. When someone comments a keyword on a post or reel, replies to a story or sends a DM, ViralDM replies automatically through the Instagram API provided by Meta, in the customer's own language (English, Hinglish and 9 Indian languages), with links, buttons, product cards or a UPI payment link. Businesses use it to capture leads, sell products and take bookings from Instagram without replying by hand. People also search for it as ViralDM AutoDM or Viral DM. AUTOMATION: comment-to-DM on posts and reels (one post, all posts or your next post), story reply and story mention replies, DM keyword replies, live comment replies, any-comment triggers, caption-code triggers, voice-note replies (voice notes are transcribed and matched), follow-to-unlock replies, DM Lead Gate (ask for email or WhatsApp number before the link), tap-to-get-it buttons, link buttons, product cards, DM links with ref tracking, open-in-app links, a visual Flow Builder, multi-step flows and sequences, scheduled DMs, broadcasts, public comment replies and Comment Rewind for people who commented before the automation existed. Template gallery, a 3-step setup wizard and niche starter packs set it all up in one click. Smart Reply variations and rate-aware sending keep accounts safe. AI: AI replies trained on your own FAQs and prices (AI Brain), automatic language detection, ready-made AI agent templates (coaches, course creators, salons, restaurants, real estate), AI comment replies, an inbox copilot that drafts replies, an AI Sales Closer for objections, lead scoring from 0 to 100, AI phone calls for leads who ask to talk (transcript and summary included), AI Studio for captions, a hooks and trends generator, Reel Lab hook score, an AI profile audit with one-click fixes, and Audience Pulse to see questions, buying intent and complaints, with negative-comment alerts. SELL AND COLLECT PAYMENTS: UPI payment links inside the DM with payment screenshot verification, a store with UPI and Razorpay checkout, a link-in-bio page that works as a mini website, digital products with PDF stamping, paid questions (Priority DMs), memberships with auto-debit and Telegram access control, coupons, Spin-to-Win, bookings with calendar sync, forms, surveys, quizzes and funnels, "Ye Wala?" visual search (a follower sends a photo and gets the matching product), Shopify order status and stock answers in the DM, WhatsApp Bridge to hand a chat to your WhatsApp number, buyer groups with reorder reminders, and one revenue number across every channel with per-automation attribution. LEADS AND CRM: lead capture of email and phone inside the DM, subscriber tags and segments, cross-channel contacts, a pipeline board from lead to repeat customer, and connectors for Google Sheets, Slack, Discord, Telegram, Calendly, Shopify, Razorpay, Mailchimp, ConvertKit, Notion, Airtable, Google Calendar and webhooks. GROW: post scheduling to Instagram (posts, reels, stories and carousels), Facebook Pages, LinkedIn, Telegram, Pinterest and YouTube, a content calendar and best time to post, A/B tests, giveaways, referral (Friend Loops) campaigns, Creator Circle (creators cross-promote inside freebie DMs), a media kit with rate card, brand-deal tracking and sponsor reports, your own product affiliate programme, Google review requests, Comment Shield to hide spam and abusive comments, and a safety mode for posts that go viral. TEAMS, AGENCIES AND DEVELOPERS: shared team inbox with roles, agency and client accounts, white-label dashboard with your own domain, client logins and approvals, monthly white-label PDF reports, Snapshots to clone a full setup to a new client, analytics, a REST API, webhooks, an n8n node and an MCP server with 58 tools so Claude, ChatGPT and Cursor can run your Instagram inbox. COMING SOON: WhatsApp Business automation (Meta has approved our WhatsApp Business messaging permissions), human-agent replies beyond the 24-hour window, automatic AI replies to your Google Business Profile reviews, the Android app back on Google Play, and an iPhone app. PRICING: Free plan forever (1 account, unlimited DMs, 1 automation, all 9 languages). Starter Rs 499, Growth Rs 1,499, Agency Rs 4,999 and Agency Pro Rs 12,999 per month. The first 30 days of Starter are free with no card, yearly billing gives 2 months free, and every monthly plan has a 7-day refund.

Who Is the Company Behind ViralDM?

ViralMint

ViralMint is an on-site marketing tool that helps you boost your marketing ROI with the power of social.

Who Is the Company Behind ViralMint?

VisionQuantech

VisionQuantech is an AI automation studio that builds AI agents, AI chatbots for websites and WhatsApp, business websites, and SEO for small businesses — clinics, hotels, real estate, salons, law firms and home services. It also offers a suite of free and Pro ($9/month) AI tools for small businesses at visionquantech.com.

Who Is the Company Behind VisionQuantech?

VitalRig

VitalRig is an advanced AI-powered phone agent designed to assist local businesses in managing incoming calls, particularly during after-hours or when staff are unavailable. By answering calls in the business's name, VitalRig ensures that potential customers are engaged promptly, thereby reducing missed opportunities and enhancing customer satisfaction. One of the primary features of VitalRig is its AI receptionist capability. When a business cannot answer the phone, VitalRig steps in, greeting callers with a natural human-like voice. It introduces itself as an AI assistant and informs the caller that the conversation may be recorded, adhering to legal requirements. This immediate response helps in capturing leads that might otherwise be lost if the call went to voicemail. Appointment scheduling is another significant function of VitalRig. The system allows businesses to set specific time windows for appointments, ensuring that bookings are made only within these predefined slots. This feature provides flexibility and control over the business's schedule, preventing overbooking and ensuring efficient time management. In addition to scheduling, VitalRig excels in lead capture. Every missed call is transformed into a potential lead by recording essential details such as the caller's name, contact information, location, and the nature of their inquiry. This comprehensive data collection enables businesses to follow up effectively and convert leads into customers. To keep business owners informed, VitalRig offers SMS notifications. After each call, a text message is sent to a designated mobile number, summarizing the caller's details and any appointments booked. This real-time update ensures that businesses remain aware of customer interactions even when they are away from the office. VitalRig also provides recording and transcription services. Calls are recorded (with prior notification to the caller), allowing business owners to listen to conversations at their convenience. Transcripts of these calls are available, facilitating easy review and reference. Managing the system is streamlined through AI calendar management. Users can interact with Claudia, an AI assistant, via text or voice commands to set up and adjust their business schedules. This intuitive interface simplifies the process of managing appointments and availability. Customization is a key aspect of VitalRig. Businesses can train the AI on their specific operations by providing information in their own words, either typed or spoken. This training ensures that the AI responds to callers in a manner consistent with the business's practices and policies. Furthermore, VitalRig includes an emergency notification feature. In situations where a caller reports a dangerous scenario, such as detecting a gas smell or fire, the system prioritizes safety by instructing the caller to evacuate and contact emergency services immediately. Overall, VitalRig serves as a comprehensive solution for local businesses seeking to enhance their customer service capabilities. By leveraging advanced AI technology, it ensures that calls are answered promptly, appointments are scheduled efficiently, and leads are captured effectively, all while providing a customizable and user-friendly experience.

Who Is the Company Behind VitalRig?

VoltType

VoltType is voice typing for Windows and Android. Press a hotkey, talk, and your words appear in any app. On Pro, dictation runs on your own device in 25 languages, with no internet. In the cloud it covers 99 languages. Free is 3,000 words a month in the cloud, no card. Pro is €29/month or €290/year, with a full refund within 30 days. Teams is €49 per seat. In Cloud mode, your voice is sent over the internet to be turned into text.

Who Is the Company Behind VoltType?

VozClinic Bilingual AI Receptionist

Voz Clinic is the WhatsApp front desk that never sleeps — and speaks perfect English. Built for dental and med spa clinics in Baja California, Voz Clinic deploys Sofía, a bilingual AI receptionist who replies to patient messages in seconds, books appointments directly in your calendar, sends 24-hour and 2-hour reminders, and only escalates to your team when it matters. Designed for cross-border patient flow: fluent in Spanish for local patients, fluent in English for US patients driving down for care. LFPDPPP compliant out of the box, with privacy notice and consent flows built in. Made in Tijuana. Built for clinics that lose patients because they can't answer WhatsApp fast enough.

Who Is the Company Behind VozClinic Bilingual AI Receptionist?

Waaru

Waaru is an AI-native WhatsApp Business automation platform that helps businesses handle customer conversations at scale - without hiring more staff or building complex technical infrastructure. Most WhatsApp automation tools work on a simple rule: if a customer sends X, reply with Y. This works until a customer says something unexpected - at which point the bot fails, the conversation dies, and the lead is lost. Waaru was built to solve exactly this problem. At the core of Waaru is a self-learning AI agent. On setup, the AI reads the business's website, product catalog, FAQs, and uploaded documents - building a knowledge base automatically. It then handles incoming WhatsApp conversations using that knowledge, answers questions accurately, qualifies leads, takes orders, and books appointments. After deployment, the AI learns from every real customer interaction and improves continuously, with no manual retraining required. When a conversation goes off the expected path mid-flow, Waaru's AI injection capability steps in - handles the unexpected input using the knowledge base, and resumes the structured conversation flow exactly where it left off. No dead ends. No confused replies. No lost customers. Beyond AI, Waaru provides a full WhatsApp Business operations platform: Conversation flow builder — a visual, drag-and-drop canvas with 21 node types. Businesses build structured conversation journeys using text messages, interactive buttons, list menus, WhatsApp native forms, conditional branching, API calls, delays, media, and product catalog messages - all without writing code. Integrations — Waaru connects to external systems via a native REST API node. Out-of-the-box integrations include Razorpay for in-conversation payment links, Shopify for order and product data, and any CRM, PMS, doctor-patient system, or D2C ecommerce backend that exposes an API or webhook. Inbound webhooks can trigger conversation flows from external events. Team inbox — a shared inbox where human agents manage conversations that the AI escalates or that require personal attention. When the AI hands off, the agent sees the full conversation history, the AI's prior responses, and all contact details - so the customer never repeats themselves. Broadcast campaigns — businesses can send Meta-approved template messages to opted-in contacts at scale, with audience segmentation, scheduled sending, and delivery and read rate tracking. Pricing transparency — Waaru passes Meta's WhatsApp conversation fees through at cost with zero markup. Businesses pay Meta's published per-conversation rates directly and pay Waaru only for the platform. Compliance and security — Waaru is compliant with India's Digital Personal Data Protection Act 2023. Infrastructure is hosted on AWS Mumbai (ap-south-1). Every workspace is fully isolated - no customer's data is accessible to another. Conversation data is never used to train AI models. All webhook communications use HMAC signature verification. Waaru supports multiple AI providers — Anthropic Claude, Google Gemini, and OpenAI GPT - giving businesses flexibility in their AI stack. The platform is built on Meta's official WhatsApp Business Cloud API and is suitable for businesses across e-commerce and D2C, healthcare and clinics, real estate, hotels and hospitality, financial services, and digital agencies managing multiple client accounts.

Who Is the Company Behind Waaru?

Wahob

Wahob is an all-in-one WhatsApp Business API platform designed to help businesses streamline customer communication, automate conversations, and drive sales through WhatsApp. Built for growing businesses, eCommerce brands, marketing agencies, and customer support teams, Wahob brings customer conversations, marketing campaigns, and automation into one centralized platform. With Wahob, businesses can manage customer interactions through a shared team inbox, launch personalized WhatsApp broadcast campaigns, build automated chatbot workflows, capture and qualify leads, and automate customer engagement throughout the buying journey. Wahob also supports eCommerce integrations, including Shopify and WooCommerce, enabling businesses to automate order updates, abandoned cart recovery, customer follow-ups, and other commerce-related communications. Key features include: - Official WhatsApp Business Cloud API integration - Shared team inbox for customer conversations - WhatsApp bulk messaging and broadcast campaigns - Automated chatbots and conversation workflows - Lead capture, qualification, and management - Abandoned cart recovery and eCommerce automation - WhatsApp message templates and campaign management - Customer engagement and messaging analytics - Shopify and WooCommerce integrations - Multi-user collaboration and conversation management Wahob helps businesses reduce manual communication, improve response times, increase customer engagement, and turn WhatsApp into a scalable channel for marketing, sales, and customer support.

Who Is the Company Behind Wahob?

  • Seller: Digtize
  • Year Founded: 2020
  • HQ Location: Karnal, IN
  • LinkedIn® Page: linkedin.com
    2 employees on LinkedIn®

Wakeman

Wakeman is an AI answering service and AI receptionist for US home-services contractors: plumbing, HVAC, electrical, roofing and restoration shops, and other trades. The shop keeps its business number and forwards the calls its team misses to Wakeman, after hours only or day and night. Every call opens by saying the caller is talking to an AI and that the call is recorded. Wakeman then works out what is wrong, takes the caller's name, number and service address, checks the address, and texts the job to the owner or the on-call technician. For gas, carbon monoxide, fire or smoke, water near electrics, major flooding and sewage, it gives the shop's own safety steps and tries the on-call phone while the caller is still on the line. A caller who asks for a person a second time, is angry or has a complaint is put through to the on-call phone. On Pro and Max, with booking switched on, confirmed jobs go into Jobber. Prices are published: Starter $49/month (100 minutes), Pro $149/month (500 minutes), Max $399/month (1,500 minutes), each with a published per-minute rate for busy weeks and a monthly spend limit the owner sets. Paid yearly, a plan costs ten months' price. Spam and robocalls are never billed. Every plan starts with a free trial of 14 days or 500 minutes, and nothing is charged on the day you sign up. Hear it first: call the demo line at (503) 765-9727, or type your business number at https://wakeman.ai/start to hear a sample call answered in your business's name.

Who Is the Company Behind Wakeman?

Walexia

Your best salesperson never sleeps. Walexia by XV DATA is the AI agent built in France that turns every enquiry into a qualified lead on WhatsApp. Meta ads, websites, QR codes, SMS, emails: every touchpoint opens a conversation, and the agent answers around the clock, in your customer's language. It works from a knowledge base built on your own sources: website, documents, Google Drive, PDFs, Excel files. It asks the right questions, scores every contact, prepares the appointment and gives your salespeople a clear summary instead of a long chat thread. If the answer isn't in its knowledge base, it doesn't make one up: it hands over to your team, with full context. Your team takes over in a shared inbox connected to your CRM: HubSpot, Salesforce, Zoho, Pipedrive and more than 25 tools. WhatsApp campaigns, follow-ups and appointment reminders complete the platform, with the source of every lead. Walexia is delivered turnkey: our team in France designs and sets up your agent with you, with no technical skills needed on your side. Your data is not used to train AI models. A Meta Business Partner (BSP) certified for WhatsApp Business, Walexia is already used by more than 50 companies, with one speciality: automotive, from car manufacturers to dealer groups. At Pautric BMW & MINI: 30% completed conversations and 10% dealership visits in 15 days. For Rousseau Automobile and Kia: 1,000 engaged conversations and 60 appointment requests across 5 dealerships.

Who Is the Company Behind Walexia?

  • Seller: XV DATA
  • Year Founded: 2020
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026