Best Conversational Marketing Software - Page 38

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 623

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,700+ Authentic Reviews
  • 623+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio)

Talay

Talay is an inquiry assistant for dive centres and dive shops. It answers divers' WhatsApp, Instagram and Messenger messages within seconds, in ten languages, using the centre's own prices and policies. It follows up automatically and lets divers book online with a deposit, all under the centre's own name. The team can take over any conversation, choose whether Talay answers day and night or only outside office hours, and see conversations, bookings and results in one dashboard. Talay works alongside the centre's existing booking system. Free to use: no setup fee, no subscription; centres only pay a commission on bookings made through Talay.

Who Is the Company Behind Talay?

Talk Kit

Talk Kit is a voice AI agent for websites. You add one line of code. Visitors click the orb and talk to your site in English or Spanish. Talk Kit answers questions using your own content, books appointments when no one is free, takes payments through Stripe, texts links to the visitor's phone during the call and live transfers qualified leads to your closer. There is no dashboard to learn. Persona, hours, qualification rules and payments are set in plain English through your AI assistant using the Talk Kit MCP. Plans start at $13.99 per month billed yearly and every feature is on every plan. Talk Kit is built by Bigly Sales.

Who Is the Company Behind Talk Kit?

tapCLIQ

tapCLIQ is an intent driven Marketing Automation Platform.

Who Is the Company Behind tapCLIQ?

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How it works

Techmits Connect

Techmits Connect is a cloud-based WhatsApp Business Platform that helps businesses manage customer conversations, automate support, and run WhatsApp marketing campaigns through Meta's official WhatsApp Cloud API. The platform provides a centralized shared team inbox, multiple WhatsApp Business number management, AI-powered auto-replies, human agent handoff, automated customer journeys, a visual workflow builder, scheduled reminders, and WhatsApp message template management. Businesses can organize contacts using custom fields and groups, manage marketing campaigns, track messaging performance, and improve customer engagement. Techmits Connect also offers Shopify integration, a website WhatsApp chat widget, developer APIs, and a dedicated Android mobile app for responding to customers on the go. Designed for eCommerce businesses, customer support teams, marketing agencies, service providers, and growing organizations, Techmits Connect combines WhatsApp communication, marketing automation, and AI-assisted customer support in one platform. The software offers a permanent free plan, a 14-day trial of paid features, and flexible subscription plans. WhatsApp messaging charges are billed directly by Meta, giving businesses transparency over their messaging costs.

Who Is the Company Behind Techmits Connect?

  • Seller: Techmits
  • Year Founded: 2018
  • HQ Location: Baragaon, IN
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Telm

Telm is an AI-powered moderation bot built specifically for Telegram groups and channels. It protects communities from scam links, fake airdrops, coordinated raids, image spam, and crypto scams — stopping them before members even see them. Unlike traditional Telegram moderators that rely on simple keyword filters, Telm uses a layered AI detection system: curated blocklists and network shield, a 150+ rules engine, a custom-trained machine learning model with 97.9% spam detection accuracy and 0.07% false positives on real traffic, and an LLM that handles borderline cases only. Known spam is removed in under a second. What makes Telm different: Monitoring Mode — See every decision Telm would make before enforcing anything. Review the Decision Journal in real time, watch which messages would be deleted, muted, or kept, and only turn on automatic enforcement once you trust the model on your specific community. No surprises, no over-moderation. AI Ban Appeals — When users think they were banned by mistake, Telm handles appeals automatically. The AI reviews context, checks message history, and makes a reasoned decision — reducing admin workload while keeping genuine members in the group. Built for real communities. Supports 25 languages, 28 moderation and growth tools in one bot, custom rules, fake-admin detection, newcomer verification, DMs to members, voice and video note moderation, and detailed analytics. Add Telm to your group in one tap — Telegram opens, you pick a group, done. Free forever for groups up to 500 members. Paid plans scale with your community size, starting from $29/month per group.

Who Is the Company Behind Telm?

TempoBook

TempoBook activates an AI agent on your WhatsApp that handles inquiries, scheduling, and collects deposits for you.

Who Is the Company Behind TempoBook?

TendrifyAI

Tendrify turns Instagram & Facebook comments into DMs, leads and sales. Someone comments "LINK" on your reel and instantly gets a DM with your link, a PDF or a product card with a Buy button. Unlike DM-only tools, Tendrify also sells for you: downloads, 1:1 calls, courses, memberships and webinar tickets, with UPI, card and PayPal checkout. AI replies in your voice. Built on Meta's official APIs (Meta Tech Provider). Free forever plan.

Who Is the Company Behind TendrifyAI?

TextBack

When a home-service business can't answer, the caller usually tries the next company. TextBack automatically texts that caller back the moment a call is missed, starts a two-way conversation, and helps them book an appointment, request a quote, or request a callback. It includes a booking calendar with real open slots, emergency escalation, quote follow-up that stops when the customer replies, and one review request per completed job carrying the business's own Google review link. Full Spanish handling: conversations detected as Spanish are answered entirely in Spanish. Founding price is $49/month, locked in while subscribed, with a 7-day trial that starts only when TextBack catches the first missed call.

Who Is the Company Behind TextBack?

TextBack.Ai

A SMS marketing platform powered by AI.

Who Is the Company Behind TextBack.Ai?

  • Seller: TextBack
  • Year Founded: 2016
  • HQ Location: Tallinn, EE
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Textual

The TL;DR of Mobile Commerce. Textual is pioneering SMS Commerce. The Textual platform allows clients to create Shoppable Text Messages with a few minutes out of their entire Product catalogue. Inbound and Outbound shopping experiences are created using text message. Proven use cases for Text to Buy aree: - Inventory Sales - CPG Product Reordering - Daily Deals The UX of purchasing products is all text based, and Customers instinctively respond to the native mobile experience, creating remarkable conversion rates for businesses.  Instead of tapping on small links to small mobile websites, Customers are able to purchase directly inside text messaging. Join our mission to eliminate the purchase funnel with a radically convenient (and native!) mobile shopping experience.

Who Is the Company Behind Textual?

  • Seller: Textual
  • Year Founded: 2019
  • HQ Location: Boise, US
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

ThinkChat

ThinkChat is an AI Chat Agent for Malaysian SMEs, not a chatbot. It answers WhatsApp, Instagram, Messenger and more from your own Q&A, website and files, 24/7. From RM299/month.

Who Is the Company Behind ThinkChat?

Thread Otter

Thread Otter is an AI marketing agent for founders and small teams doing founder-led GTM. Instead of dashboards of mentions, it runs the whole loop: standing watches spot conversations where someone is asking for what you build, every mention is scored for buying intent and fit against your product, and the agent drafts a reply in your voice, grounded in your actual site and docs so it never invents features. Sending is built to protect your accounts. Replies go out from your own logged-in accounts at a human pace, with per-account ceilings, warm-up ramps for young accounts, per-subreddit rules checks before a send, and automatic verification that your comment stayed visible after posting. Full autopilot is real and shipped; approval mode is there per channel while the drafts earn your trust. Replies come back to one inbox, conversations continue in context (including DM handoffs), and outcomes are tracked to real results: site visits, signups, booked demos. Coverage spans Reddit, X, LinkedIn, and Bluesky, with cold email campaigns in beta. Pricing is $99/month per teammate and includes your first project; additional projects are $39/month. 7-day free trial, no credit card.

Who Is the Company Behind Thread Otter?

ThumbCrowd

ThumbCrowd AI bot builder helps you deliver stellar customer service with maximum efficiency, instant answers and 24/7 availability to your customers in a fun yet valuable way. Design your Bot once and leverage it across any chat platform including Facebook Messenger, Web, Slack, SMS, and more.

Average Rating: 4.8/5.0

Total Reviews: 2

Who Is the Company Behind ThumbCrowd?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of ThumbCrowd?

What Are G2 Users Discussing About ThumbCrowd?

Tildei

Tildei builds your brand's Knowledge Graph - a unified system of intelligence that connects your scattered product data, brand guidelines, customer insights, and marketing assets into one centralized source of truth. Our Knowledge Graph becomes your marketing command center, ensuring every customer interaction reflects consistent messaging, voice, and brand experience. Our AI agents deliver this experience wherever your customers are - Instagram, Facebook, your website, or SMS. Instead of managing fragmented messaging across multiple platforms, you maintain one knowledge base that powers coordinated campaigns and consistent customer experiences everywhere your brand appears.

Who Is the Company Behind Tildei?

  • Seller: Tildei
  • Year Founded: 2022
  • HQ Location: New York City, US
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Tinrate Concierge

Tinrate Concierge acts as a digital front desk for business websites. Instead of leaving visitors to search, it guides them straight to what they need: it understands the request, asks the right qualification questions (type of request, company details, timing) and books an appointment or hands the lead to the right person, at any time of day. Visitors are impatient, and many leave for another site when they cannot find an answer quickly. The Concierge removes that search step and turns the visit into a qualified lead, instead of a missed one. For marketing teams and agencies, it also shows which questions visitors ask, which helps improve site content, campaigns and conversion. It is installed with a code snippet or through Google Tag Manager and managed from a dashboard.

Who Is the Company Behind Tinrate Concierge?

  • Seller: Tinrate
  • Year Founded: 2025
  • HQ Location: Ghent, BE
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®
Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026