Best Conversational Marketing Software - Page 32

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 626

Category Stats (Nov 2026)

  • Average Rating: 4.58/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Knock Knock App (+13.25%) - Among all products in this category, Knock Knock App recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 82,800+ Authentic Reviews
  • 626+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Storylane, Podium, Exceed.ai, and Tidio.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=storylane&focus%5B%5D=podium&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all)

ORBITXPRO

The premier global lead conversion ecosystem engineered to turn anonymous website traffic into loyal customers. By fusing advanced conversion technology with elite human led infrastructure, we provide the ultimate operational framework to capture, qualify, and close high intent prospects worldwide. Maximize your digital marketing return on investment across every single channel. - Instant CHAT-X Engagement: Turn cold traffic into active conversations immediately. We connect with every incoming lead within seconds across live chat, email, text, and calls to ensure you never miss an opportunity. - Frictionless Workflow Automation: Eliminate human error and manual delays. The platform automatically triggers follow ups, books qualified appointments, and syncs routing rules so your sales pipeline runs flawlessly around the clock. - Centralized Performance Hub: Stop logging into ten different tools. Bring all lead activity, multi channel communications, and real time ROI analytics into a premium unified dashboard designed for rapid growth.

Who Is the Company Behind ORBITXPRO?

Orhanai

OrhanAI is a platform that helps businesses build conversational AI agents trained on their own website and business data. Instead of juggling separate tools for customer support, lead generation, and product recommendations, OrhanAI gives businesses a single AI agent that handles all customer interactions around the clock. The agent is trained by simply providing a website URL, keeps its answers grounded in approved sources to avoid inaccurate responses, and can be deployed across a business's website, WhatsApp, Instagram, Messenger, and Email. It's built for businesses that want to scale customer experience without scaling headcount.

Who Is the Company Behind Orhanai?

  • Seller: OrhanAI
  • Year Founded: 2015
  • HQ Location: Karachi, PK
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

OrqLabs

OrqLabs is a no-code marketing automation platform where specialist AI agents run your marketing with human approval and hard budget caps. 22 purpose-built agents, powered by Claude and OpenAI models, create platform-native social content, answer customers 24/7 on WhatsApp, Telegram, Messenger, Slack, Discord and SMS, research and score B2B leads, run personalized outreach, audit SEO, analyze markets and competitors, and write weekly reports. An Analytics Strategist agent reads Google Analytics 4 and social metrics, explains what worked, and rewrites the strategy that every other agent follows on its next run, so marketing gets smarter every week instead of just automated. Teams build workflows in a drag-and-drop editor with 7 triggers and 114 nodes, or start from 109 ready-made templates (daily social content, WhatsApp chatbot, lead research to outreach, abandoned-cart reminders, appointment reminders, weekly GA4 review). Every workflow ships with approval steps before anything is published or sent; every AI call is metered in dollars against a monthly budget cap that cannot be exceeded, with per-agent, per-model and per-project cost breakdowns. 75 integrations cover X, LinkedIn, Instagram, Facebook, TikTok, YouTube, Threads, Pinterest, Bluesky, WhatsApp Business, Telegram, Slack, Discord, Gmail, Outlook, GA4, Search Console, Google Business Profile, HubSpot, Salesforce, Pipedrive, Zoho, Shopify, WooCommerce, WordPress, Calendly, Typeform, Mailchimp, Brevo and more. OrqLabs also runs as a remote MCP server inside Claude and ChatGPT, so you can set up projects, agents and workflows conversationally. Built for agencies (white-label client portals, per-client cost limits), e-commerce brands, B2B sales teams, local businesses and content creators (turn one video into 10 pieces of content, media kits, brand-deal tracking). EU-hosted, AES-256-GCM encrypted credentials, tenant isolation, role-based access, audit logs and opt-in-only broadcasts aligned with GDPR and KVKK. Free plan available, no credit card required; bring your own Anthropic or OpenAI API key on paid plans.

Who Is the Company Behind OrqLabs?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

OutreachGenius

OutreachGenius is an AI-powered platform that makes personalized marketing effortless and instant. Founded by experts with combined experience in running a seven-figure lead generation marketing agency and building software, they aim to revolutionize how businesses generate more leads and sales. By deploying AI, OutreachGenius helps marketing companies overcome the challenges of high-cost services and high-effort tools, providing an end-to-end solution from audience building, outreach to generating market-qualified leads in one place.

Who Is the Company Behind OutreachGenius?

Ovo Flow

Ovo Flow is an AI sales assistant for small businesses that answers Instagram, WhatsApp and Messenger DMs in the owner's own voice, 24/7, and turns them into organized orders. It includes a unified inbox, a customer list (CRM), a delivery calendar, automated email promotions (birthday, win-back, review requests), a public order page, and analytics. Bilingual (English/Spanish) and charges 0% commission on orders.

Who Is the Company Behind Ovo Flow?

ownchat

OwnChat is a no-code WhatsApp conversational marketing automation platform that helps businesses manage customer engagement, marketing, sales, and support from a single dashboard. Key Features Automates customer conversations using the official WhatsApp Business API No-code Flow Builder to create automated WhatsApp journeys using drag-and-drop tools Supports WhatsApp Flows for structured interactions, forms, and data collection No-code chatbots for FAQs, lead qualification, order updates, support, and follow-ups Shared team inbox for marketing, sales, and support collaboration Workflow automation to improve response time and reduce manual effort WhatsApp marketing campaigns including broadcasts, automated follow-ups, and personalized messaging Click-to-WhatsApp Ads analytics for viewing, segmenting, and analyzing campaign performance Lead capture, nurturing, and conversion within WhatsApp Customer segmentation and template management for targeted communication Automation for COD confirmations, abandoned cart reminders, and transactional notifications WhatsApp commerce with in-chat ordering and checkout Payment collection inside WhatsApp using Razorpay and Stripe E-commerce integrations with Shopify and WooCommerce Petpooja integration for restaurant order management and customer communication Zoho CRM integration for contact and lead management Zoho Books integration for billing and accounting workflows Calendly integration for appointment booking automation Delivery partner integrations with Addlogs and Porter Integrations with Google Sheets and third-party APIs Analytics and reporting dashboards for engagement and campaign tracking Multi-agent collaboration with full conversation and customer history Secure, compliant, and scalable platform for growing businesses Solutions Centralizes WhatsApp communication for marketing, sales, and customer support teams Automates lead generation, qualification, and follow-ups from Click-to-WhatsApp Ads Streamlines e-commerce workflows including order updates, COD verification, and payments Enables abandoned cart recovery and transactional messaging automation Simplifies restaurant order management and customer engagement on WhatsApp Supports appointment booking and reminders through automated workflows Reduces support workload using chatbots and shared inbox collaboration Improves visibility into customer behavior with analytics and reporting Scales WhatsApp communication while maintaining personalization and compliance Used by D2C brands, Shopify and WooCommerce stores, textile businesses, restaurants, marketing teams, and customer support teams

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate ownchat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind ownchat?

Who Uses This Product?

  • Company Size: 50% Medium

What Do G2 Reviewers Say About ownchat?

AI-generated summary from verified user reviews

Pros
  • Users value the genuine customer engagement of OwnChat, appreciating their openness to suggestions and commitment to improvement.
  • Users appreciate the ease of access with Ownchat, enabling efficient communication through its user-friendly interface and seamless setup.
  • Users appreciate the user-friendly interface of Ownchat, which enhances efficiency and simplifies communication with customers.
  • Users praise the easy setup of Ownchat, highlighting the smooth process and helpful support from the team.
  • Users highlight the efficiency of Ownchat, enabling quick issue resolution with streamlined access to customer information.
Cons
  • Users find the limited features of ownchat restrictive, often relying on manual processes or external tools.
  • Users find the UI not beginner-friendly, requiring time and effort to become accustomed to its layout.

What Are Recent G2 Reviews of ownchat?

Paloom

Paloom is an AI-powered inbox for social media conversations. It brings the comments and direct messages from your Instagram and Facebook accounts, and the comments on your YouTube channel, into a single queue, and prepares a reply for each one in your own voice. The voice comes from you, not from a template. When you connect an account, Paloom studies your own posts and past replies, and every draft combines that profile with the conversation history and the post being discussed. You approve, edit or skip each draft. Paloom never sends anything on its own: there are no keyword triggers and no autoresponder. Every incoming comment and message is classified by intent, so questions, buying signals and complaints come first and spam and low-value comments stay out of the way. Each classification comes with a short explanation of what the AI keyed on. For accounts that serve one market, the reply language can be fixed to German or English per connected account; messages in other languages are skipped rather than answered in the wrong language. When a campaign is running and someone asks for the link, the draft includes the campaign's tracked link, so you can see how many people followed it. Paloom also connects to ChatGPT, so you can review and send prepared replies from a ChatGPT conversation, and its dashboard shows reply volume and how often drafts are sent unchanged or edited first, per platform. Paloom is built for creators, brands, marketers and agencies whose comment and DM volume has outgrown manual replying but still matters too much to hand to a bot. It is made by T-NEX GmbH in Germany, costs €99 per month on a single plan, and comes with a two-week free trial.

Who Is the Company Behind Paloom?

  • Seller: T-NEX
  • Year Founded: 2024
  • HQ Location: Horn-Bad Meinberg, DE
  • LinkedIn® Page: www.linkedin.com
    22 employees on LinkedIn®

Parampara

Parampara is an online authoring tool for modern communicators. Our mission is to enable anyone to create conversational content and share anywhere. Parampara gets higher audience engagement and delivers granular analytics and feedback. Parampara is used by tens of thousands of people for education, training, survey, marketing and more.

Who Is the Company Behind Parampara?

ParaPhone

ParaPhone builds custom AI voice and messaging agents for small businesses that miss calls. Each agent answers calls and texts, including after hours and overflow, asks your approved questions, books through your connected calendar, follows up on new leads, and hands off to your team with a clear summary. ParaPhone handles the build, testing, and launch. Builds start at $5,000, and the business owns its agent deliverables after full payment. Optional ongoing service starts at $97 a month. ParaPhone serves accounting and tax firms, contractors and home services, real estate and property teams, travel advisors, hotels, and professional firms. Agents support staff rather than replace them. ParaPhone is offered through L17 AI.

Who Is the Company Behind ParaPhone?

  • Seller: L17 AI
  • Year Founded: 2024
  • HQ Location: Newport Beach, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

ParseStream

ParseStream is a real-time conversation monitoring and lead generation tool that tracks keywords across Reddit, Quora, and Hacker News, helping brands find high-intent prospects and engage with AI-generated replies at the perfect moment.

Who Is the Company Behind ParseStream?

PDFLY XO

🚀 Why use PDFly XO? Stop jumping between multiple websites for everyday digital tasks. 🔗 XO Link: Bring your important links together in one shareable page. 🤖 XO Bot: Explore bot-based tools for your digital workflows. 📄 PDF Tools: Handle everyday PDF tasks online. 📱 XO QR: Create QR codes for easy sharing. 💬 WhatsApp Link Generator: Make it easier for customers to contact your business. 📦 XO ZIP: Compress and extract files online. What makes PDFly XO different? Instead of searching for a separate website for every task, you can access multiple useful tools under one brand, with a consistent experience and a growing collection of features. Whether you're a creator, freelancer, entrepreneur, or small business owner, PDFly XO aims to help you save time, simplify routine tasks, and get more done with fewer steps. One platform. Multiple tools. Less hassle. 👉 Explore PDFly XO: https://www.pdflyxo.com

Who Is the Company Behind PDFLY XO?

  • Seller: PDFly XO
  • Year Founded: 2026
  • HQ Location: New Delhi, IN
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Peer to Peer Texting

Use Peerly's Peer to Peer Texting to seamlessly communicate one on one with massive groups of people fast over text. Peerly is used by Political Campaigns, PACs, Fundraisers, Research & Surveyors & more. As low as 1.2 cents per txt & send pictures too! One person can text with 10,000 people hourly without losing that personal one on one feel.

Who Is the Company Behind Peer to Peer Texting?

PepoChat

PepoChat is an AI support agent for business websites. It answers visitor questions in real time using only the business's own content, including website pages, PDFs, Word files, help-center articles, Notion pages and Google Drive files. When the answer is not in that content, it says so and offers to connect the visitor with a person; escalated chats move to a shared team inbox with the full transcript, and staff reply in the same chat window. Thirteen built-in integrations let the agent look up Shopify and WooCommerce orders, find or cancel Stripe subscriptions, create tickets in Zendesk, Freshdesk and Zoho Desk, add contacts and tickets in HubSpot and Salesforce, create Jira issues, send alerts to Slack and Discord, add Mailchimp subscribers and trigger Zapier, while Custom Actions connect other HTTPS APIs. It can also book meetings on a connected calendar, reply in the visitor's language and capture leads. Installation uses a script tag, a React or Next.js snippet, a WordPress plugin or a hosted chat page. A free plan includes 200 AI replies per month and 5 knowledge sources; paid plans start at $49 per month.

Who Is the Company Behind PepoChat?

PepQuad

PepQuad is an AI lead-generation chatbot for small businesses. Add your website URL, documents, or FAQs and turn them into an always-on website assistant. PepQuad answers visitor questions from your real content, cites its sources, captures name, email, and intent, then sends qualified leads to your booking link. Go from URL to a live, embeddable chatbot in minutes—without prompts, flow builders, or a developer. Built for local services, clinics, agencies, and consultants.

Who Is the Company Behind PepQuad?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 21, 2026