# Best Conversational Marketing Software - Page 16 ## How Many Conversational Marketing Software Products Does G2 Track? **Total Products under this Category:** 303 ### Category Stats (Aug 2026) - **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** 360Dialog (+2.95%) - Among all products in this category, 360Dialog recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Conversational Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 80,700+ Authentic Reviews - 303+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Conversational Marketing Software ![G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversational-marketing/grids.png?focus%5B%5D=364&focus%5B%5D=90225&focus%5B%5D=1934&focus%5B%5D=19432&focus%5B%5D=10366&focus%5B%5D=164832&focus%5B%5D=54467&focus%5B%5D=61400) Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, Exceed.ai, and Tidio. Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=exceed-ai&focus%5B%5D=tidio&segment=all) **Sponsored** ### Quizell Quizell is an AI-powered conversion platform that helps ecommerce brands and B2B marketing teams turn website visitors into qualified buyers through personalized product recommendation quizzes, lead-capture forms, and interactive funnels. Built for teams that need conversion-focused interactive content without writing code, Quizell is used by 25,000+ brands — including Burberry, SharkNinja, Bauerfeind AG, Ouidad, JOTT, and Clear Minds — and has generated over 50 million leads, delivering an average 32% conversion-rate lift for its customers. What Quizell does: The platform combines a drag-and-drop quiz and funnel builder with an AI engine that generates quiz questions, recommends products based on customer responses, and translates content into 25+ languages. Teams can build product recommendation quizzes (the "find your perfect [product]" experience), lead-qualification forms, personalized onboarding funnels, customer feedback and NPS surveys, waitlist capture, and post-purchase upsells. Quizzes can be embedded directly on a website, deployed as a popup or floating button, or shared as a standalone link. Who it's for: Quizell is built for direct-to-consumer brands, ecommerce retailers (Shopify, Wix, BigCommerce, WooCommerce), and B2B marketing teams that want to personalize the shopping or buying experience and capture higher-intent leads. Use cases span fashion, beauty, health and wellness, supplements, home goods, electronics, and B2B SaaS. Key differentiators: Unlike general-purpose form builders such as Typeform or Jotform, Quizell is purpose-built for ecommerce conversion: it includes a native AI product recommendation engine, deep integrations with ecommerce and email platforms, and analytics specifically focused on product-match performance and revenue attribution. Unlike competitors like ConvertFlow, Octane AI, or Heyflow, Quizell offers a true free plan, a faster setup (most quizzes launch in under 30 minutes), and 30+ native integrations including Shopify, Wix, BigCommerce, Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Google Analytics, plus 8,000+ apps via Zapier and 1,000+ via n8n. Pricing and getting started: Quizell offers a free plan with no credit card required, a 7-day free trial on all paid plans, and paid plans starting at $15/month. An Enterprise plan with a dedicated Customer Success Manager, US/EU data center options, and custom SLAs is available for larger teams. Recognition: Quizell is rated 4.8 on G2, 4.9 on the Shopify App Store, and 4.8 on the Wix App Market. The platform is GDPR-compliant, SOC 2-ready, and offers Two-Factor Authentication, custom data residency (US or EU), and SSO for enterprise customers. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1346&secure%5Bchosen_at%5D=2026-08-03T21%3A01%3A03Z&secure%5Bdisplayable_resource_id%5D=1346&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1346&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=165474&secure%5Bresource_id%5D=1346&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversational-marketing%3Fpage%3D16%26segment%3Dall&secure%5Btoken%5D=754f95159e17978da959dbd636cf5e4ef1722a6ca4e498e35a668989e119d41e&secure%5Burl%5D=https%3A%2F%2Fquizell.com%2F%3Fsource%3Dg2&secure%5Burl_type%5D=custom_url) ### [Gen AI Chat](https://www.g2.com/products/gen-ai-chat/reviews) Customer Attention is Scarce. Be Relevant or be Ignored! Turn website visitors into engaged leads with an autonomous AI chat agent that delivers personalized, dynamic conversations. Transform static website into a dynamic lead engine with smart, context-aware engagement. Unlock value from all your content investments—let Gen AI Chat deliver the right content at the right time, no matter how deep it lives within your website. Deliver high-intent leads to your sales team in real time with ease. #### Who Is the Company Behind Gen AI Chat? - **Seller:** [Vurbalize](https://www.g2.com/sellers/vurbalize) - **Year Founded:** 2022 - **HQ Location:** Mountain View, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ce51ae285f3e3e39a8568075d9ee2aaf20daede8c480c449586d99e3743454fa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvurbalize%2F&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® ### [Glimpze](https://www.g2.com/products/glimpze/reviews) Glimpze is an inbound sales tool built on the idea of the hybrid funnel. Through the Glimpze widget, our AI sales rep will talk to visitors, answer product questions and qualify their intent. When the intent peaks, your visitors can request a live call directly through the widget. No context-switching, no contact formulas, just fast and human connection. #### Who Is the Company Behind Glimpze? - **Seller:** [Glimpze](https://www.g2.com/sellers/glimpze) - **HQ Location:** Frederiksberg, DK - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b594714bda5f3f1e4a2f9fb88e4bbb124084c8946703f55c0769af1fddbb56ef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglimpze-io%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [GMS](https://www.g2.com/products/global-message-services-gms-gms/reviews) GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate GMS? - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) #### Who Is the Company Behind GMS? - **Seller:** [GMS](https://www.g2.com/sellers/gms-01aadfb2-b5fd-449a-9a03-1df32624711b) - **Year Founded:** 2006 - **HQ Location:** Baar, CH - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6f8931f4ed58c6dd84d4992487932645857015c192ee886cfe2629995b24f06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglobal-message-services%2F&secure%5Burl_type%5D=linkedin_company_website) 614 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium ### [Gobot](https://www.g2.com/products/gobot/reviews) Gobot (getgobot.com) helps you grow your website's leads, sales and engagement with a conversational bot. #### Who Is the Company Behind Gobot? - **Seller:** [Gobot](https://www.g2.com/sellers/gobot) - **Year Founded:** 2017 - **HQ Location:** New York City, US - **Twitter:** @GobotHQ 39 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7375715859c379f6fe56ca5025d517e8f2077152fe937777129a089ec0903b8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgobot%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website) 8 employees on LinkedIn® ### [gocta](https://www.g2.com/products/gocta/reviews) gocta answers your leads so you don't lose them. Most inbound leads go cold because nobody replies fast enough. gocta fixes exactly that: it's a digital operator that reads every lead the moment it hits your form, qualifies the person, blocks bots and spam before they reach your inbox, replies by email and chat within minutes, and follows up until the lead books a call or opts out. When a deal closes, gocta reports it back to Meta and Google Ads so campaigns optimize on real revenue instead of form fills. Every reply comes from an AI trained on your business (services, pricing, service area) and each one is sandbox-tested before it talks to a real customer. Setup is guided and most accounts are live the same afternoon. Pricing is public and flat: $89/month for 40 verified leads (Starter), $200 for 100 (Growth), $300 for 250, $500 for 500. Pay per verified lead, not per seat; spam and bots are blocked before they count. No annual contract, no usage meter, no add-on to unlock the AI. Cancel any time and export your leads and conversations whenever you want, including after you leave. gocta isn't a CRM, a phone system, or a website builder. It does one job, turning inbound leads into booked calls, without the contract, the configuration, or the surprise line items. #### Who Is the Company Behind gocta? - **Seller:** [gocta](https://www.g2.com/sellers/gocta) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Groweo®](https://www.g2.com/products/groweo/reviews) Groweo specializes in enhancing the performance of online services by converting website visitors into customers, leads, or job applicants based on business needs. Their product includes an AI designed for SMBs, a suite of engagement and interaction applications such as Groweo Home, Groweo VideoApp, other website intearction tools, and background tools designed to optimize customer engagement and automate sales, marketing, recruitment, and customer service processes. Targeting small and medium enterprises, Groweo provides tailored solutions that ensure a seamless digital experience and improved operational efficiency. The company's technology is compatible with various content management systems, ensuring easy implementation and a secure, GDPR-compliant environment. #### Who Is the Company Behind Groweo®? - **Seller:** [Groweo](https://www.g2.com/sellers/groweo) - **Year Founded:** 2021 - **HQ Location:** Helsinki, FI - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5967a26c628f01e7dd5aa1a642948785f59f5771e1168e594793c67ef90c3b23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgroweo%2F&secure%5Burl_type%5D=linkedin_company_website) 90 employees on LinkedIn® ### [Hachly AI](https://www.g2.com/products/hachly-ai/reviews) Hachly AI is an AI conversational platform for B2B businesses. Its only job is to convert your website visitors into warm leads for your sales team (without wasting their time) #### Who Is the Company Behind Hachly AI? - **Seller:** [Hachly](https://www.g2.com/sellers/hachly) - **Year Founded:** 2022 - **HQ Location:** London, GB - **Twitter:** @HachlyAI 1 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4777a340b75a3abf54ae4da52c54b1379d36756fdc715f05af3b8388b66399b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhachly%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Helo Broadcast](https://www.g2.com/products/helo-broadcast/reviews) Helo Broadcast is an AI-powered control platform that helps businesses plan, execute, and optimize large-scale messaging campaigns across channels like WhatsApp, SMS, RCS, Email, and Voice. It enables teams to build customer journeys, personalize content, and automate campaigns using tools like AI Studio, Journey Builder, and Multi-Channel Orchestration (MCO). The platform continuously improves performance with AI-driven recommendations, A/B testing, and real-time optimization for better engagement and ROI. It also ensures compliance and governance through features like Watch Tower, which manages frequency caps, quiet hours, and policy checks across channels. With built-in analytics, failover routing, and scalable infrastructure, it helps businesses deliver measurable results from messaging campaigns efficiently. #### Who Is the Company Behind Helo Broadcast? - **Seller:** [Helo.ai by VivaConnect](https://www.g2.com/sellers/helo-ai-by-vivaconnect) - **Year Founded:** 1997 - **HQ Location:** Plot No. C-7, MIDC Central Rd, opposite Rolta Techno Park, VivaPlex, MIDC, Subhash Nagar, Andheri (E, Mumbai, Maharashtra 400093 - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8453dce21d5144bab501514850dc6aeb2cb9c4eb2179507c5cf7920a63aca18&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsayheloai&secure%5Burl_type%5D=linkedin_company_website) 286 employees on LinkedIn® - **Ownership:** Vikram Raichura ### [Heyy](https://www.g2.com/products/heyy-group-heyy/reviews) Heyy is an AI employee platform that handles customer conversations across WhatsApp, Instagram, Facebook, and Live Chat. It autonomously manages repetitive interactions while intelligently escalating complex cases to your human team. By deploying AI employees across your messaging channels, you can automate 80% of customer conversations - including order status, FAQs, bookings, and lead qualification -while ensuring the 20% requiring human judgment are seamlessly handed off to your team with full context preservation. The platform provides a unified inbox across all channels and scales instantly without hiring or training delays. Beyond AI conversations, Heyy includes campaigns, a mini CRM, and advanced automation builder that lets you create complex scenarios combining AI responses, predefined message flows, and human agent handoffs. You're not limited to AI-only interactions - design multi-step journeys where AI handles initial engagement, automated flows deliver targeted messages, and your team steps in for high-value conversations. This flexibility enables sophisticated customer communication strategies that adapt to each interaction's complexity. #### Who Is the Company Behind Heyy? - **Seller:** [Heyy Group](https://www.g2.com/sellers/heyy-group) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=78d9de4c64598e096f7345ae60bd58de3fae3d8480c2ce84440d905f3ab4c6fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fheyy-group%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Huggy](https://www.g2.com/products/huggy/reviews) Platform for digital customer service **Average Rating:** 2.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Huggy? - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) #### Who Is the Company Behind Huggy? - **Seller:** [Huggy](https://www.g2.com/sellers/huggy) - **Year Founded:** 2015 - **HQ Location:** Feira de Santana, BR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7efedabe700ae7aa0466efc10dac9b79f408adab8b4f1331757f9f5040b0158&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhuggy.io%2F&secure%5Burl_type%5D=linkedin_company_website) 89 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium ### [ibb√º](https://www.g2.com/products/ibb/reviews) Your on-demand pool of experts: Savvy enthusiasts paid to enhance customer experience and boost online sales. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind ibb√º? - **Seller:** [iAdvize](https://www.g2.com/sellers/iadvize) - **Year Founded:** 2010 - **HQ Location:** Nantes, France - **Twitter:** @iadvize 7,328 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c365bd942dd530e8b21dbb5055588f3a43eeedbdad79b2a874817194203ebb2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F535762%2F&secure%5Burl_type%5D=linkedin_company_website) 188 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About ibb√º? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of ibb√º, making tasks significantly easier and more efficient. - Users appreciate the **user-friendly interface** of ibb√º, which simplifies tasks and enhances overall efficiency. - Users appreciate the **efficient features** of ibb√ú, simplifying tasks and enhancing their overall experience. - Users appreciate the **user-friendly interface** and **efficient features** that simplify tasks and enhance productivity. - Users love the **time-saving features** of ibb√º, making tasks quicker and more efficient. ##### Cons - Users find the **difficult navigation** of ibb√º confusing, suggesting it could be more intuitive for better usability. - Users find some navigation menus **confusing and lacking intuitiveness** , which hinders their overall experience with ibb√º. #### What Are Recent G2 Reviews of ibb√º? **["ibb√º Review"](https://www.g2.com/survey_responses/ibb-review-11050298)** **Rating:** 5.0/5.0 stars _— Verified User in Accounting_ [Read full review](https://www.g2.com/survey_responses/ibb-review-11050298) ### [Inagent](https://www.g2.com/products/inagent/reviews) AI Agent Solution Inagent is an all-in-one solution that allows you to quickly implement autonomous AI agents on all text and voice channels with no coding. These agents understand the conversation’s context in \>200 languages and dialects, make decisions, and execute actions via connection with business systems to offer responses with natural language. Inagent has a multiagent system designed to create agents specialized in particular processes or business areas. The Agent Quality Management panel facilitates real-time oversight of AI agent performance, allowing you to intervene in the event of negative emotions or complicated cases. Its Signals system detects recurring themes and provides advanced analytics to continuously improve the CX strategy. Capabilities unique to Inagent: Easy activation: Quick, no-code configuration: the only programming language you need to know is your own language. Connected to your business: Easy, secure integration with your business systems thanks to its API Rest design. Native connections with the entire Inconcert ecosystem. Omnichannel: A single configuration for all voice and text channels. Empathetic, multilingual communication: \>200 voices available with natural language in any language or dialect. Interprets typos and emojis and adapts to the context. Enhanced control and automation: Guide or correct the virtual agent without interrupting the conversation with the customer via the Whisper function and the comprehensive Agent Quality Management dashboard. Scalable, secure solution: Specializes and adapts to the applications your business needs using a private and confidential knowledge base. Applications: Frequently asked questions Scheduling appointments Order management Collections management Outbound sales Lead pre-qualifier Complaint servicing Technical characteristics: Accuracy: AI agents work autonomously and reproduce human empathy Inconcert AI engine: Solve complex queries thanks to a proprietary AI engine trained on CX operations. They express themselves and sound like humans. A specialized team: multiagent capabilities to build a team of specialized agents for friction-free transfers. Each AI agent focuses on a business area to provide the best response at all times. Combine the best LLMs on the market Security: Data privacy guaranteed by top-tier tech partners Enterprise contracts with our AI suppliers for data privacy: each customer has a private and confidential knowledge base: one virtual agent learns from another. Data encrypted in transit and at rest. All infrastructure is on Amazon Web Services. We have the top security certifications such as CSA Trusted Cloud Provider seal, level 1 CSA certification in Security, Trust, Assurance, and Risk (STAR), PCI v4 Cloud Security Standards, ISO 27001, and CSA Certificate of Cloud Security Knowledge. Agility: trains and is configured 50 times faster Activate Inagent in minutes with no need to program: 1. Define its behavior, script, and personality: Prepare a script with instructions for its functioning, set automated rules, and align the response tone with your brand. 2. Create the knowledge base: Add documents with relevant information such as product spec sheets and terms and conditions of service. Accepts PDFs, images, and websites. 3. Assign the tools it can use: Enable actions that can run the agent autonomously, for instance checking the CRM or scheduling appointments. Maximum quality: supervise the virtual agents’ operations in real time Supervisor agent Whisper function Monitoring sensors Automatism management API-friendly: Easy, secure, and quick integration with any business system such as CRM or ERP Analytics: Optimize virtual agent operations and discover key insights Operation performance KPIs: it registers interactions by channel, TMO, transfers to agents, conversation summar, topics Business insights: provides insights and improves understanding of business and customers. Signals: trending topics and intentions, sentiment análisis, containment rate, agent capacity to resolve queries autonomously, behavior alerts #### Who Is the Company Behind Inagent? - **Seller:** [Inconcert](https://www.g2.com/sellers/inconcert) - **Year Founded:** 2001 - **HQ Location:** Madrid, ES - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc954cf059d24d7dbaae7a650d3a939512f3b0ee8d37465fc3b6287c4d4c1006&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finconcert&secure%5Burl_type%5D=linkedin_company_website) 284 employees on LinkedIn® ### [Infunnel](https://www.g2.com/products/infunnel/reviews) Marketing Automation and CRM Software Boost your sales with marketing automation Monitor the entire sales process, from lead to after-sales. Effortlessly automate processes and optimize your digital campaigns thanks to the end-to-end traceability of the customer journey and real-time KPI analysis. Solution advantages Adaptation and scalability. Ideal for companies of any size. Allows you to add new teams and channels as the business grows. No-code tools. You can work with the software without having to program, although it also allows for advanced customizations with HTML and CSS for the most demanding customers. Competitive pricing. Includes all capabilities in a single product: marketing automation, CRM, analytics, and no-code design. Agile tech support adapted to you. We’re here for you in your time zone and language with local teams immediately available. Native integrations. Has connections with digital advertising and email marketing, WhatsApp, and sidebar chat platforms, as well as the Inconnect and Insmartbot solutions. API-friendly. The API integration process with third-party contact centers and CRMs is agile, secure, and easy to perform. Applications Workflows for sending specific communications to key audiences. Contact qualification with lead scoring for more agile prioritization. Automated assignment of leads to the right rep. Omnichannel campaigns combining voice and text messages. Use of pipelines with stages customized by team. Dashboards with KPIs to monitor the marketing investment by channel. Automated lead service with chatbots that access the contact’s full history. Technical characteristics 1. CRM Advanced audience segmenting. Classification based on sales activity. Contact property customization. Adapted pipelines. Customization of stages to each company and sales team. Availability of various views (Kanban, funnel, by stage). Lead scoring. Automated prioritization based on probability of conversion. Custom rule design. 2. Marketing automation Workflows for automatic lead management. No-code flow design to automate communications and processes. Automation performance analytics view Multi-channel communications campaigns. Allows you to launch email, text, and WhatsApp messaging campaigns. GDPR compliant. Design and message customization. Creation of messages with dynamic text. Supports WhatsApp HSM (highly structured message) templates with buttons. 3. Omnichannel campaigns Centralized ad campaigns. Native connections to Google, Bing, Facebook, Instagram, X, TikTok, DSP. Multichannel analytics to optimize investment. Native connection with Inconnect and Insmartbot. Inconnect: expands the capacity of all channels (voice and text). Insmartbot: adds the possibility of automatically enhancing lead acquisition. Easy integration with third-party systems. API-friendly. Designed to connect to third-party contact centers, email marketing systems, and CRMs. 4. Analytics and reporting Full customer journey analysis. Segments and analyzes the customer journey to assess the impact of interactions throughout the funnel. Personalized performance dashboards. Custom reports to adjust metrics and data. Detailed analyses of email dispatches, ads, and sales. Contact center integration. Allows for data cross referencing with the contact center. Omnichannel campaign analytics dashboards. ​​​​​5. No-code designer ​​​​​​Intuitive and customizable design. Drag & drop designer to create landing pages, thank you pages, pop-ups, and microsites. Responsive design pages. \>200 predesigned templates and customization options. Control and optimization. A/B testing for landing pages and emails. Piece configuration for SEO optimization. Immediate piece preview. Advanced functionalities . Advanced HTML and CSS editing, supports Google Fonts. Digital material repository. SSL certificate management and use of multiple domains. **Average Rating:** 4.3/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate Infunnel? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) #### Who Is the Company Behind Infunnel? - **Seller:** [Inconcert](https://www.g2.com/sellers/inconcert) - **Year Founded:** 2001 - **HQ Location:** Madrid, ES - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc954cf059d24d7dbaae7a650d3a939512f3b0ee8d37465fc3b6287c4d4c1006&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finconcert&secure%5Burl_type%5D=linkedin_company_website) 284 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Infunnel? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accurate tracking** of customer journeys in Infunnel, enabling effective optimization of each step. - Users value the **real-time visibility** into the customer journey, enhancing lead tracking and optimization efforts. - Users value the **ease of use** of Infunnel, enabling effortless tracking and optimization of customer journeys. - Users appreciate the **efficient tracking** of the customer journey, allowing for easy optimization and better lead management. - Users value the **clear real-time lead tracking** with Infunnel, allowing for effective optimization of the customer journey. ##### Cons - Users find the **initial complexity** of Infunnel's interface challenging, particularly for newcomers to sales automation tools. - Users find the **initial complexity** of Infunnel's interface challenging, particularly for those new to sales automation tools. - Users find the **learning curve steep** , particularly if they are unfamiliar with sales automation tools. #### What Are Recent G2 Reviews of Infunnel? **["Great to manage and optimize the entire sales funnel"](https://www.g2.com/survey_responses/infunnel-review-11049709)** **Rating:** 4.5/5.0 stars _— Yevhenii D._ [Read full review](https://www.g2.com/survey_responses/infunnel-review-11049709) **["Best in provide high quality leads"](https://www.g2.com/survey_responses/infunnel-review-10400627)** **Rating:** 4.0/5.0 stars _— Akash S._ [Read full review](https://www.g2.com/survey_responses/infunnel-review-10400627) ### [Kata Boost](https://www.g2.com/products/kata-boost/reviews) Visulon's cloud-based, real-time, data, and image-driven applications enable digital roadmap for Apparel, Sports, and Fashion’s big brands. #### Who Is the Company Behind Kata Boost? - **Seller:** [Kata.ai](https://www.g2.com/sellers/kata-ai) - **Year Founded:** 2015 - **HQ Location:** Jakarta, ID - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3fe1685632a703096fcf057ce25a9d355dffa11c19c9cf9d2db545fd8f4a76f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkata-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 87 employees on LinkedIn® ### [Keybe](https://www.g2.com/products/keybe/reviews) THE AWFUL REALITY Sales Reps have low conversion rates because they don't know the person they are talking to which means that relationships have a lack of empathy. People are not responsible for it, but processes are. THE PRODUCT Keybe, the AI-powered platform that boosts sales reps performance up to 4x resulting in value creation on top of the category average. THE ACHIEVEMENTS 40%of time optimized 30%in sales conversion rate Multiply your service capacity by 4 times **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Keybe? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) #### Who Is the Company Behind Keybe? - **Seller:** [Keybe](https://www.g2.com/sellers/keybe) - **Year Founded:** 2017 - **HQ Location:** Colombia, CO - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7badf47ad2c9bdb4ab4eaf38b669d60061943b66b6e12ede0027662610360c2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkeybe%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Keybe? **["Good platform for digital sales"](https://www.g2.com/survey_responses/keybe-review-8454237)** **Rating:** 4.0/5.0 stars _— Komal ._ [Read full review](https://www.g2.com/survey_responses/keybe-review-8454237) - [‹ Prev‹ Prev](/categories/conversational-marketing/all?order=g2_score&page=15#product-list) - [1](/categories/conversational-marketing/all?order=g2_score#product-list) - [2](/categories/conversational-marketing/all?order=g2_score&page=2#product-list) - … - [12](/categories/conversational-marketing/all?order=g2_score&page=12#product-list) - [13](/categories/conversational-marketing/all?order=g2_score&page=13#product-list) - [14](/categories/conversational-marketing/all?order=g2_score&page=14#product-list) - [15](/categories/conversational-marketing/all?order=g2_score&page=15#product-list) - 16 - [17](/categories/conversational-marketing/all?order=g2_score&page=17#product-list) - [18](/categories/conversational-marketing/all?order=g2_score&page=18#product-list) - [19](/categories/conversational-marketing/all?order=g2_score&page=19#product-list) - [20](/categories/conversational-marketing/all?order=g2_score&page=20#product-list) - [21](/categories/conversational-marketing/all?order=g2_score&page=21#product-list) - [Next ›Next ›](/categories/conversational-marketing/all?order=g2_score&page=17#product-list) Spotlight Categories [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) [Performance Management Software](https://www.g2.com/categories/performance-management) [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection) [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) - [Customer Journey Analytics](/categories/customer-journey-analytics) [Browse Conversational Marketing Themes](/categories/conversational-marketing/themes) ![Yukta Rustagi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yukta Rustagi") YR Researched and written by [Yukta Rustagi](https://research.g2.com/insights/author/yukta-rustagi) Updated October 3, 2024 Conversational marketing software, also known as messenger marketing software, engages potential customers with personalized, one-on-one conversations en route to specific product recommendations or offers. Consumer brands leverage this technology to identify interested buyers on [social networks](https://www.g2.com/categories/social-networks) or product websites, answer concerns or questions, determine the best possible sales items, and transfer customers to [payment gateways](https://www.g2.com/categories/payment-gateway) or sales representatives to close transactions. Using built-in [chatbot](https://www.g2.com/categories/chatbots) and [artificial intelligence](https://www.g2.com/categories/artificial-intelligence) technology, sales departments can construct intelligent response flows that will guide visitors through helpful conversations at various touchpoints based on user activity and other details. Businesses can then follow up at a later time with interested customers who do not purchase on the spot, picking up the conversation where it left off. Conversational marketing platforms help provide a higher standard of customer service at scale and simplify the overall buying process for potential customers around the world at any time of day. Successful use of these platforms can also generate valuable, qualified leads, provide high-level insights into customer demographics and preferences, and accelerate the sales cycle. Products in the conversational marketing category typically share features of or integrate with [live chat](https://www.g2.com/categories/live-chat) and [chatbot software](https://www.g2.com/categories/chatbots) to produce real-time, meaningful dialogues with customers at different points in the buying journey. A number of these solutions involve a combination of automated and live human involvement on the business side—for example, chatbots can ping the appropriate salesperson to take control at critical points in the conversation. These products may also integrate with messengers on major [social networks](https://www.g2.com/categories/social-networks) as well as [SMS](https://www.g2.com/categories/mobile-marketing) or [email](https://www.g2.com/categories/email); certain visitor behaviors or trends on company social profiles or websites can trigger conversations. Conversational marketing protects may sync with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) or [payment gateways](https://www.g2.com/categories/payment-gateway) to provide detailed product information or complete transactions, respectively. This technology may integrate with or share features of [bot platforms](https://www.g2.com/categories/bot-platforms) to create unique messaging applications suited to the user’s needs. Elements of customer engagement on social networks are comparable to those of [social customer service](https://www.g2.com/categories/bot-platforms) tools. To qualify for inclusion in the Conversational Marketing category, a product must: - Assist in the creation of intelligent messaging bots that engage visitors on one or more channels - Provide tools for creating personalized response flows within conversations - Direct interested buyers to sales reps or online stores for purchasing goods or services in the event of successful conversations - Track customer journeys and allow for follow-ups from chatbots or sales representatives Show More