Best Contact Center Software - Page 31

LVM

LyfAgentOS

LyfAgentOS is a CRM built specifically for licensed life insurance agents. It replaces the separate tools most agents stitch together: a dialer, a skip-trace subscription, a generic CRM, and spreadsheets for tracking carrier appointments. Agents can manage leads, call and text clients, run skip-trace lookups, and schedule appointments with Google Calendar sync, all from one dashboard built around how insurance sales actually works. Plans start at $97/month with a 7-day free trial.

MCUBE

MediaVoice

Megacall

The dialer is the best solution for any call centre that doesnt want to lose valuable time making calls that could be considered dead-end or go unanswered.

Message1

Message1 is cloud software built for telephone answering service and secretarial teams — not a generic contact center platform or CRM. Agents manage client records, capture messages during calls, and deliver them via SMS, email, Threema, or the Message1 App in one browser workflow, with no legacy desktop installs for operators. The Message1 App (iOS, Android, PWA at message1.app) lets your clients' staff receive messages on mobile with push notifications, inbox, and availability status — included in all plans. Built with real answering-service operators, rooted in Switzerland and DACH, and available across Europe and English-speaking markets. GDPR-conscious, designed for how telephone answering services actually work.

Metaphor Engage

MHost & Cloud

M247Cloud is a hyper-converged cloud platform that enables your business applications to run on flexible, reliable resources with rapid scaling; making it suitable to meet your day-to-day business demands both now and in the future. If you’re looking to expand your current infrastructure or migrate some of your services to the public cloud, we can provide migration and optimization services to support your business. ​

MiContact Center Enterprise

MiContact Center Enterprise provides large-scale, multi-site organizations with true omnichannel capabilities and deployment flexibility, enabling distributed operations to deliver consistent service across every customer touchpoint. The platform supports up to 30,000 concurrent agents while maintaining the operational controls and integration depth enterprises demand.

Microtalk Europe Limited

Microtalk: Your Global Voice & Messaging Partner. Since 2004, Microtalk has been empowering our customers and partners with a Unified Communications portfolio comprising: UCaaS & CPaaS A2P/ P2P SMS Cloud Phone PBX Voice Termination Virtual DID Numbers (mobile, premium & geographic). UK 5G Mobile MVNO Contact Centre Solutions Bespoke mobile Apps We are headquartered in London, UK, with our presence also in the USA, India, and the Philippines. As an SMS and Communications provider, Microtalk helps enterprises, partners, and aggregators deliver high-volume, time-critical messaging for marketing, authentication (OTP), and customer engagement, backed by direct operator connectivity globally. Trusted by thousands of businesses worldwide, Microtalk combines global reach with local expertise to help you grow and connect. Scale Your Communications Worldwide! Our CPaaS platform enables you to have an end-to-end communication system utilising our key products, plus onboarding, CRM, communications, billing, and integrated payments from a customised white labelled system tailored to your specifications. Talk to us for a demo!

mirai AI

MissedCalls

MissedCalls automates missed call recovery, quote and invoice follow-ups, Google reviews, and now — answers your phone 24/7 with an AI receptionist.

Mitel Workforce Optimization

Empower your employees with Mitel Workforce Optimization solutions that are proven to improve both the efficiency of your organization and the quality of your customer experience.

Mitrol

Mobile2CRM