Best Concierge Software - Page 2

How Many Concierge Software Products Does G2 Track?

Total Products under this Category: 39

Category Stats (Sep 2026)

  • Average Rating: 4.5/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings

Last updated: September 23, 2026

How Does G2 Rank Concierge Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 0+ Authentic Reviews
  • 39+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

Concierge24 - Hospitality Voice AI

Concierge24 is a 24/7 multilingual AI voice and text concierge assistant for hotels, B&Bs, and vacation rentals. It communicates with guests in real-time in 10+ languages with hyper-realistic human voice synthesis, answering property FAQs, managing late check-ins, delivering interactive GPS tourist maps directly to smartphones, and sending post-call summaries to hosts.

Who Is the Company Behind Concierge24 - Hospitality Voice AI?

Concierge Front Office Software

The Concierge Front Office Software offers small to mid sized hotels, motels, apartments and accommodation venues a reservations management package.

Who Is the Company Behind Concierge Front Office Software?

  • Seller: Farmbaye
  • Year Founded: 1994
  • HQ Location: Clearwater, US
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Concierly

Concierly is hotel operations software built for independent properties of 10 to 90 rooms — the size that most operations platforms are priced out of reach for. At that scale, housekeeping usually runs on a WhatsApp group, a printed sheet and a radio. It works until someone is off shift, until a room is reported ready twice, or until a GM wants to know what actually happened last Tuesday. The alternatives start around $100 to $200 per month per property and come with an implementation project attached, which is why most 40-room hotels never move. Housekeeping. Rooms are assigned by floor and workload, updated from a phone, and the front desk sees the status change live — no message, no call, no walking the corridor to check. Maintenance. Anything found during a clean becomes a work order with a photo and a priority, assigned to the right person rather than mentioned in a group chat and forgotten. Front office. A live room grid showing status across every department on one screen.

Who Is the Company Behind Concierly?

Digital Concierge App

Frictionless Guest App is a digital concierge platform built for inns, bed and breakfasts, and independent hospitality properties looking to deliver modern guest experiences without adding staff or operational complexity. It brings together essential stay details—such as check-in instructions, Wi-Fi access, house policies, and local recommendations—into a simple, browser-based interface that guests can access on any device.

Who Is the Company Behind Digital Concierge App?

Exela Concierge Services

Exela takes a client-specific approach to facilities management that puts innovative technology and well-trained employees at your fingertips.

Who Is the Company Behind Exela Concierge Services?

  • Seller: Exela Technologies
  • HQ Location: Irving, US
  • LinkedIn® Page: www.linkedin.com
    6,065 employees on LinkedIn®
  • Ownership: NASDAQ: XELA
  • Total Revenue (USD mm): $1,562

GuestService

GuestService is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product.

Who Is the Company Behind GuestService?

Hotefy

A smart hotel concierge solution. Guests can scan the QR to order from and hotel outlet for delivery to their room, the pool, the beach or anywhere else in the hotel. Customize with your brand colors &. Offer mobile check-in and room upgrades. Allow guests to opt into reduced room cleaning times to save on operational costs. Outsource to local tours & restaurants to generate new revenue streams. Get started today on our free Starter plan.

Who Is the Company Behind Hotefy?

Hotel Companion - AI In-Room Voice Concierge

AI-powered in-room voice concierge for hotels that helps guests ask questions, request services, control their room, order dining etc.

Who Is the Company Behind Hotel Companion - AI In-Room Voice Concierge?

IDS Next for Leisure

Our products include FX Front Office Management FX POS FX Materials Management FX Finance FX Spa FX Club App FX Club Management

Who Is the Company Behind IDS Next for Leisure?

INTELITY

INTELITY: One View. Every Guest. Every System. INTELITY is the global leader in hospitality’s digital guest experience and staff management platform, trusted by boutique hotels, luxury resorts, casinos, and global brands in 60+ countries. As the “Official Guest Engagement and Staff Management Platform Provider” of Forbes Travel Guide, INTELITY empowers properties to deliver personalized service while streamlining operations through one fully integrated solution. Our platform combines mobile, in-room, and staff tools to elevate every stage of the guest journey. Guests enjoy mobile check-in and mobile key, digital dining, in-room controls, and messaging — all via branded mobile apps or smart-room tablets. This mobile-first approach delivers convenience for travelers while driving deeper engagement, higher spend, and stronger loyalty for hotels. On the operations side, INTELITY simplifies workflows and reduces inefficiencies. Features such as digital ticketing, automated work orders, device management, and real-time business intelligence enable staff to resolve requests faster, communicate seamlessly, and deliver consistently elevated service. With more than 150 certified integrations across PMS, POS, ticketing, and lock systems, INTELITY connects the fragmented hospitality tech stack into one cohesive ecosystem. Hotels maximize existing investments while adding a scalable digital layer that adapts to future guest expectations. Powered by over 15 years of industry innovation, INTELITY’s fifth-generation cloud platform, Platform R5, is built for speed, reliability, and flexibility. It simplifies system management for IT teams, reduces integration complexity, and lays the foundation for AI-driven personalization and insights. The challenge for hospitality leaders today is clear: deliver memorable guest experiences while improving efficiency. INTELITY solves both. By digitizing services, unifying systems, and empowering staff, our platform helps properties achieve world-class service at scale without compromise. For forward-thinking hotels, casinos, and residences looking to elevate service, unlock new revenue, and future-proof their operations, INTELITY is the trusted choice. Learn more at www.intelity.com

Average Rating: 3.5/5.0

Total Reviews: 1

Who Is the Company Behind INTELITY?

  • Seller: Intelity
  • Year Founded: 2007
  • HQ Location: Los Angeles, US
  • Twitter: @Intelity
    1,544 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium
Neya Kumaresan
NK
Researched and written by Neya Kumaresan
Updated October 3, 2024