# Best Communication Platform as a Service (cPaaS) Platforms - Page 8

## How Many Communication Platform as a Service (cPaaS) Platforms Products Does G2 Track?

**Total Products under this Category:** 172

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Communication Platform as a Service (cPaaS) Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 9,000+ Authentic Reviews
- 172+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Communication Platform as a Service (cPaaS) Platforms
 ![G2 Grid® for Communication Platform as a Service (cPaaS) Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.png?focus%5B%5D=144283&focus%5B%5D=104271&focus%5B%5D=42446&focus%5B%5D=17446&focus%5B%5D=74966&focus%5B%5D=1409876&focus%5B%5D=24654&focus%5B%5D=5026)

Highlighted products: Wati, Sinch Engage, Webex Connect, Telnyx CPaaS, MSG91, Signal House, Bandwidth, and Vonage Communications APIs.

Underlying data: [Grid® JSON](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.json?focus%5B%5D=wati&focus%5B%5D=sinch-engage&focus%5B%5D=webex-connect&focus%5B%5D=telnyx-cpaas&focus%5B%5D=msg91&focus%5B%5D=signal-house&focus%5B%5D=bandwidth-bandwidth&focus%5B%5D=vonage-communications-apis)

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### [Connexbetter](https://www.g2.com/products/connexbetter/reviews)

Connexbetter is a rapidly growing SaaS platform specializing in cloud communication and marketing automation solutions. Our comprehensive suite of services includes Bulk SMS, OTP SMS, RCS Messaging, WhatsApp Business API & Chatbots, IVR, Voice OBD, and Contact Center solutions. We also empower businesses with powerful marketing automation tools such as MoEngage, WebEngage, and Gamoga to drive engagement and growth. With a strong focus on data security and reliability, Connexbetter is VAPT certified and compliant with ISO 27001 and ISO 9001 standards, ensuring enterprise-grade security and quality across our offerings.

#### Who Is the Company Behind Connexbetter?

- **Seller:** [Connexbetter](https://www.g2.com/sellers/connexbetter)
- **Year Founded:** 2019
- **HQ Location:** Delhi, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f3d3a29fcb28d23962689a51f58a407138c040fcbd187fa316a229f2c0238039&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconnex-better%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

### [CPaaS](https://www.g2.com/products/startele-logic-cpaas/reviews)

StarTele Logic offers IT consulting and development services for next generation mobile and enterprise mobility applications. They offer mobile apps, web applications, systems software development, and cloud telephony services to their clients. The company was founded in 2011 and is located in India.

#### Who Is the Company Behind CPaaS?

- **Seller:** [StarTele Logic](https://www.g2.com/sellers/startele-logic)
- **Year Founded:** 2011
- **HQ Location:** Noida, IN
- **Twitter:** @startelelogic  
1,085 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2dc0677642090f20f5479939e7abe9d1aea16d2c108cc4acdc2e6ca7a4bc3f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstartelelogic%2F&secure%5Burl_type%5D=linkedin_company_website)  
118 employees on LinkedIn®

### [Cunnekt](https://www.g2.com/products/cunnekt/reviews)

Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support workflows in a single, easy-to-use interface designed for teams that rely on messaging to engage their audience. At its core, Cunnekt functions as a WhatsApp CRM—allowing businesses to manage incoming chats, assign conversations to team members, and organize interactions using labels and reminders. It supports real-time multi-agent handling, so customer queries are addressed promptly and efficiently. Teams can also build workflows for automated replies using a no-code chatbot builder, helping reduce manual effort and ensuring availability beyond working hours. The platform includes tools to create and schedule WhatsApp campaigns using approved message templates. Campaigns can be sent to segmented user lists, and businesses can track delivery rates, read receipts, and overall engagement through integrated analytics. Cunnekt supports lead tracking and contact management, making it easier to manage customer journeys. It also provides template creation and submission features, fully aligned with WhatsApp’s compliance and approval policies. Designed to integrate with existing systems via API, Cunnekt helps centralize communication and reduce silos across teams. Whether you're sending notifications, nurturing leads, or offering customer support, Cunnekt streamlines your communication on WhatsApp. It’s currently used by companies in education, e-commerce, healthcare, real estate, and other industries where WhatsApp is a key channel for reaching customers quickly and reliably.

#### Who Is the Company Behind Cunnekt?

- **Seller:** [Brainpulse Technologies](https://www.g2.com/sellers/brainpulse-technologies)
- **Year Founded:** 1999
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e6bfab67838933d3d61c469a9523e467b42c01adaa812331a620e81c8f3e950&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrainpulse-technologies-pvt.-ltd.&secure%5Burl_type%5D=linkedin_company_website)  
130 employees on LinkedIn®

### [eCall Business Messaging](https://www.g2.com/products/ecall-business-messaging/reviews)

eCall von F24 Schweiz AG ist die führende Schweizer Plattform für Business Messaging. Unternehmen senden und empfangen damit automatisiert Nachrichten über SMS, WhatsApp Business API, RCS, Voice, E-Mail und Fax – zentral über eine Plattform. Der Zugang erfolgt flexibel: über das Webportal ohne Softwareinstallation, per Mail2SMS direkt aus Outlook oder Gmail, oder via API zur Integration in CRM-, ERP- und eigene Systeme. Typische Anwendungsfälle: 2FA/mTAN, Terminerinnerungen, Alarmierungen, Kundenbenachrichtigungen und SMS-Marketing. Was eCall unterscheidet: 30 Jahre Markterfahrung als erster webbasierter SMS-Dienst der Schweiz, redundante Rechenzentren ausschliesslich in der Schweiz, ISO/IEC 27001-Zertifizierung sowie volle DSGVO- und nDSG-Konformität. Business-Optionen wie SMS Top Priority und High Privacy machen die Plattform auch für zeitkritische und sensible Inhalte geeignet. Persönlicher Support aus Wollerau, \> 99.9 % Systemverfügbarkeit.

#### Who Is the Company Behind eCall Business Messaging?

- **Seller:** [F24 AG](https://www.g2.com/sellers/f24-ag-f657206e-4fd0-4a15-8664-0b93a05680ca)
- **Year Founded:** 2000
- **HQ Location:** München, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d92b5aea9655a3f5331367966875216aa81d0d66a0e9a143358479581fd5f81&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ff24-ag%2F&secure%5Burl_type%5D=linkedin_company_website)  
147 employees on LinkedIn®

### [emotii API for Voice](https://www.g2.com/products/emotii-api-for-voice/reviews)

emotii API for Voice is a real-time multilingual voice intelligence solution that enables businesses to communicate naturally with global audiences through their existing products and systems. Acting as a digital interpreter, it goes beyond word-for-word translation to preserve human intent, tone and cultural nuance in every conversation, ensuring that communication remains accurate, meaningful and authentic across languages. Supporting more than 70 languages, emotii API for Voice delivers low-latency, context-aware interpretation for both widely spoken languages and regional dialects. Built for real-time communication, the API seamlessly supports live two-way conversations, including multilingual customer support calls, video meetings and voice-enabled applications, while also enabling one-way dictation for use cases such as CRM note-taking, transcription and voice-driven instructions. Configurable text-to-speech settings allow developers to adjust the speed of voice output, creating a more natural, human-like listening experience rather than relying on fixed playback speeds. Designed for effortless deployment, emotii API for Voice integrates seamlessly with websites, mobile applications, enterprise software and custom platforms without disrupting existing workflows. Its enterprise-grade architecture is built with GDPR compliance and ISO 27001 alignment in mind, providing the reliability, scalability and security required for business-critical applications while ensuring voice and data remain protected at every stage of communication.

#### Who Is the Company Behind emotii API for Voice?

- **Seller:** [emotii Ltd](https://www.g2.com/sellers/emotii-ltd)
- **Year Founded:** 2024
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=46933dcaf3df100087b7f9cbc932883fa91bb3807fe91431b9730f16d123ea06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femotii%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

### [Enabld](https://www.g2.com/products/enabld/reviews)

Enabld is a CPaaS enablement platform empowers Communications Service Providers (CSPs) to quickly deploy new communications solutions.

#### Who Is the Company Behind Enabld?

- **Seller:** [Enabld Technologies](https://www.g2.com/sellers/enabld-technologies)
- **Year Founded:** 2021
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b60d86f4506c2e2e328f3eccad2517e96702d651168d3f8ce048cad98bac9423&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenabld4&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

### [Encoretel](https://www.g2.com/products/encoretel/reviews)

Encoretel is a pioneer in cloud based communication solutions. Backed by decades of experience we have created a state of the art architecture that is highly scalable and secure. This allows us to deliver solutions that are cost effective, and that adhere to the highest performance and availability standards across the world.

#### Who Is the Company Behind Encoretel?

- **Seller:** [Encoretel](https://www.g2.com/sellers/encoretel)
- **Year Founded:** 2009
- **HQ Location:** West Feltham, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee7174d95ed4940530606fbc5caf50d2c668e387172f730f5fa6b56639367de2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fencoretel&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [enviosok](https://www.g2.com/products/enviosok/reviews)

EnvíosOK offers an omnichannel CRM platform that allows businesses to manage all customer interactions across various channels such as WhatsApp, Instagram, and Messenger from a single inbox. They provide multi-agent capabilities to balance conversation flow and enable customized workflows through intelligent automation and chatbots. Their target clients include companies looking to enhance customer service, marketing efforts, and sales efficiency through advanced reporting, mass messaging, and API integrations. EnvíosOK aims to optimize business processes and improve customer engagement by leveraging data-driven solutions and automated processes.

#### Who Is the Company Behind enviosok?

- **Seller:** [EnviosOK](https://www.g2.com/sellers/enviosok)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Esendex](https://www.g2.com/products/esendex-esendex/reviews)

Esendex is a global Business SMS provider, with operations in the following countries...

#### Who Is the Company Behind Esendex?

- **Seller:** [Esendex](https://www.g2.com/sellers/esendex-375f22a5-21e9-4c57-a3a4-bd5039c571df)
- **Year Founded:** 2001
- **HQ Location:** Nottingham, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f903ecc46911d73d52a00035c89d259c15f95fbf078f2ce0a0fb84d2419961f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F113953&secure%5Burl_type%5D=linkedin_company_website)  
49 employees on LinkedIn®

### [Fast2SMS](https://www.g2.com/products/fast2sms/reviews)

Fast2SMS is a CPaaS (Communication Platform as a Service) and omnichannel messaging platform that helps businesses communicate with customers through DLT SMS, WhatsApp messages, and RCS messaging from a single platform. It provides easy-to-integrate SMS API, WhatsApp API, and RCS APIs for websites, mobile apps, and business systems. Businesses can send OTP messages, transactional alerts, notifications, and marketing campaigns using bulk messaging tools, contact lists, or Excel uploads. The platform also offers real-time delivery reports, campaign tracking, and WhatsApp Live Chat to manage incoming conversations and assign chats to agents. Fast2SMS stands out with its pay-as-you-go pricing model, with no monthly fees and no setup costs, making it ideal for startups, developers, and growing businesses that need reliable and scalable messaging solutions. 🚀

#### Who Is the Company Behind Fast2SMS?

- **Seller:** [Fast2SMS](https://www.g2.com/sellers/fast2sms)
- **Year Founded:** 2011
- **HQ Location:** Bhopal, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02f259ca23be63dc079646a2ba5a22182309ecaf6b3eb28c13678012bb4ba200&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffast2sms&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [GMS](https://www.g2.com/products/global-message-services-gms-gms/reviews)

GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate GMS?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind GMS?

- **Seller:** [GMS](https://www.g2.com/sellers/gms-01aadfb2-b5fd-449a-9a03-1df32624711b)
- **Year Founded:** 2006
- **HQ Location:** Baar, CH
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6f8931f4ed58c6dd84d4992487932645857015c192ee886cfe2629995b24f06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglobal-message-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
614 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [Hail](https://www.g2.com/products/hail/reviews)

Phone, SMS & email for AI agents and humans. Let your AI software speak with the world.

#### Who Is the Company Behind Hail?

- **Seller:** [Hail HQ](https://www.g2.com/sellers/hail-hq)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Hippo Video SDK](https://www.g2.com/products/hippo-video-sdk/reviews)

Hippo Video SDK offers the next-gen async video infrastructure that helps organizations launch video offerings in mere hours. Taking just a day to integrate, easy to use and easy to set up with minimum engineering bandwidth required

#### Who Is the Company Behind Hippo Video SDK?

- **Seller:** [Hippo Video](https://www.g2.com/sellers/hippo-video)
- **Year Founded:** 2016
- **HQ Location:** Newark, Delaware
- **Twitter:** @thehippovideo  
454 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3b38796168485ea8452058ce3b4cdaadb16cc8241cfd205b877bbd02be9850c5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flyceumhippo%2F&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

### [ICTCore](https://www.g2.com/products/ictcore/reviews)

ICTCore is an open-source Communications Platform as a Service (CPaaS) designed to empower developers and system integrators to build, deploy, and manage communication-enabled applications with ease. With support for voice, SMS, email, and fax channels, ICTCore provides a programmable communication layer that enables rapid development of ICT-based solutions using standard development skills. Unlike conventional communication systems, ICTCore offers a flexible and modular architecture built on open technologies like FreeSWITCH, PHP, and Linux, allowing developers to integrate custom business logic for controlling inbound and outbound communication flows. From creating advanced applications like Auto Attendant, Fax-to-Email, Click-to-Call, and Interactive Voice Response (IVR) systems, to integrating unified communication features within existing platforms, ICTCore simplifies the development of secure and scalable communication workflows. Whether you’re building a standalone solution or embedding real-time communication into enterprise software, ICTCore offers the core components of a modern CPaaS framework—open, extensible, and developer-friendly.

#### Who Is the Company Behind ICTCore?

- **Seller:** [ICTInnovations](https://www.g2.com/sellers/ictinnovations-765cfba3-1ca4-41cf-9216-fbd797c86d5f)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=439374d7626b45f8eebb61760bfa40a4cb54f01f703bd8e3efcc32d820c799df&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2955666%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [IDT BYOC](https://www.g2.com/products/idt-byoc/reviews)

Enterprises are leveraging Bring Your Own Carrier (BYOC) to reduce costs, enable faster migration, and to maintain control over their phone numbers and voice plans. Here’s why Twilio BYOC users have opted for IDT :- Take advantage of IDT's cost-effective Voice prices Benefit from superior voice quality over a secure cloud network Relish the ease of enabling BYOC in the Twilio Platform Get the support & service they deserve Sit back & enjoy the higher EBITDA

#### Who Is the Company Behind IDT BYOC?

- **Seller:** [IDT](https://www.g2.com/sellers/idt)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c5617b03db4e5517323c555ffa75920a7ea04d9ca3b699b410f4f9fc455cd7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fidt-express%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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- [Cloud Platform as a Service (PaaS)](/categories/cloud-platform-as-a-service-paas)
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 ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello")
AC

Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)

Updated March 31, 2026

Communication platforms as a service (cPaaS), sometimes referred to as cloud communication platforms, provide tools for mobile developers to connect their mobile apps to a phone’s SMS, voice, and verification features via APIs. Developers use these products to add communication capabilities such as text notifications, user-to-user chatting, and voice connectivity to their applications. Many cPaaS platforms help developers customize how their products interact with these features via documentation around extensibility.

cPaaS allows developers to implement functionality beyond basic communications, such as [multi-factor authentication (MFA)](https://www.g2.com/categories/multi-factor-authentication-mfa) via texts and emails. These tools are often associated with [VoIP](https://www.g2.com/categories/voip), or voice over internet protocol software, which uses an IP network to transmit phone calls seamlessly without the need to connect to an extra telephone network.

To qualify for inclusion in the Communication Platforms as a Service (cPaaS) category, a product must:

- Host APIs allowing developers to integrate broad communication functionalities in their apps, beyond MFA or marketing comms
- Provide documentation around API interactions and extensibility

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