Best Communication Platform as a Service (cPaaS) Platforms - Page 12

How Many Communication Platform as a Service (cPaaS) Platforms Products Does G2 Track?

Total Products under this Category: 313

Category Stats (Nov 2026)

  • Average Rating: 4.48/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: TalkJS (+5.56%) - Among all products in this category, TalkJS recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Communication Platform as a Service (cPaaS) Platforms Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 15,300+ Authentic Reviews
  • 313+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Communication Platform as a Service (cPaaS) Platforms

G2 Grid® for Communication Platform as a Service (cPaaS) Platforms plotting products by satisfaction and market presence

Highlighted products: Signal House, Sinch Engage, WhatsApp Business Platform, Wati, Webex Connect, Telnyx CPaaS, MSG91, and 360Dialog.

Underlying data: [Grid® JSON](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.json?focus%5B%5D=signal-house&focus%5B%5D=sinch-engage&focus%5B%5D=whatsapp-business-platform&focus%5B%5D=wati&focus%5B%5D=webex-connect&focus%5B%5D=telnyx-cpaas&focus%5B%5D=msg91&focus%5B%5D=360dialog)

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How it works

Hippo Video SDK

Hippo Video SDK offers the next-gen async video infrastructure that helps organizations launch video offerings in mere hours. Taking just a day to integrate, easy to use and easy to set up with minimum engineering bandwidth required

Who Is the Company Behind Hippo Video SDK?

HORISEN Omnichannel Router

HORISEN Omnichannel Router enables telecom operators, CPaaS providers and messaging businesses to intelligently route conversations across multiple communication channels from a single platform. Instead of managing separate workflows for SMS, RCS, WhatsApp, Viber, Telegram, Facebook Messenger, Instagram, Email and Web Push, businesses orchestrate every interaction through one intelligent routing engine. Automated channel selection, failover, fallback, business rules and real-time routing ensure every message reaches customers through the best available channel while reducing operational complexity and improving customer experience. As part of the HORISEN Messaging Ecosystem and powered by the Messaging Operating System, the Omnichannel Router helps organizations simplify operations, optimize costs and create scalable omnichannel communication services.

Who Is the Company Behind HORISEN Omnichannel Router?

  • Seller: HORISEN
  • Year Founded: 2001
  • HQ Location: Rorschach, CH
  • LinkedIn® Page: www.linkedin.com
    119 employees on LinkedIn®
  • Phone: +41 58 700 00 00

HORISEN SS7 Platform

HORISEN SS7 Platform is a professional SS7 product built for messaging purpose, allowing companies to have their own SS7 infrastructure for a very affordable price. HORISEN SS7 Platform enables customers to have access to international SS7 signalling carriers, MNOs, MVNOs, and to send SMS traffic or make HLR queries worldwide. It enables messaging companies to connect their own SMS gateway to HORISEN SS7 Platform via SMPP and connect to the preferable signalling carrier via SIGTRAN. This professional SS7 product is available as a Hosted SS7 Solution and as a Dedicated SS7 Platform and it is the ideal solution for: MNOs, MVNOs, SMS Aggregators, Voice Carriers, CPaaS providers, OTTs and for messaging superheroes - like YOU!

Who Is the Company Behind HORISEN SS7 Platform?

  • Seller: HORISEN
  • Year Founded: 2001
  • HQ Location: Rorschach, CH
  • LinkedIn® Page: www.linkedin.com
    119 employees on LinkedIn®
  • Phone: +41 58 700 00 00

HORISEN STP Platform

HORISEN STP Platform is a high-performance SS7 router (STP) with multi-protocol support, conversion, filtering, and configurable traffic control. Built for managing SS7 signalling traffic across mobile operators and carriers, it enables telecom professionals to control, filter, and monitor SS7 traffic in real time. Whether operating in national or international environments, the platform ensures seamless integration into existing SS7 networks and maximizes signalling efficiency through advanced routing capabilities and real-time monitoring. HORISEN STP Platform runs on-premise or in the cloud and is the smart choice for MNOs, MVNOs, Voice Carriers, SMS Aggregators, CPaaS Providers, Enterprises, and those who want to take full control of their SS7 traffic.

Who Is the Company Behind HORISEN STP Platform?

  • Seller: HORISEN
  • Year Founded: 2001
  • HQ Location: Rorschach, CH
  • LinkedIn® Page: www.linkedin.com
    119 employees on LinkedIn®
  • Phone: +41 58 700 00 00

ICTBroadcast

Offer: ICTBroadcast offers life time free licenses of ICTBroadcast Enterprise Edition up-to 50 concurrent calls / channels . ICTBroadcast is a White label, multi-tenant, unified communications-based auto dialer, predictive dialer,progressive dialer, preview and power dialer software solution feature inbound IVR, IVR Studio, press 1 campaign, inbound and outbound call centre functionlity, AMD, HLR, DNC, survey, appointment, and WEBRTC also supporting Voice, SMS, Email and Fax broadcasting. Suitable for small business owners, entrepreneurs, and Service Providers. It enables service providers to offer a wide range of telemarketing and contact centre-related services. It can be scaled to blast thousands of simultaneous calls and it fits most voice broadcasting and call centre scenarios with effective and efficient communications management. ICTBroadcast is open source project developed over LAMP stack and open source Asterisk communications engine .

Average Rating: 4.8/5.0

Total Reviews: 10

Who Is the Company Behind ICTBroadcast?

Who Uses This Product?

  • Company Size: 60% Medium, 30% Small

What Are Recent G2 Reviews of ICTBroadcast?

What Are G2 Users Discussing About ICTBroadcast?

ICTCore

ICTCore is an open-source Communications Platform as a Service (CPaaS) designed to empower developers and system integrators to build, deploy, and manage communication-enabled applications with ease. With support for voice, SMS, email, and fax channels, ICTCore provides a programmable communication layer that enables rapid development of ICT-based solutions using standard development skills. Unlike conventional communication systems, ICTCore offers a flexible and modular architecture built on open technologies like FreeSWITCH, PHP, and Linux, allowing developers to integrate custom business logic for controlling inbound and outbound communication flows. From creating advanced applications like Auto Attendant, Fax-to-Email, Click-to-Call, and Interactive Voice Response (IVR) systems, to integrating unified communication features within existing platforms, ICTCore simplifies the development of secure and scalable communication workflows. Whether you’re building a standalone solution or embedding real-time communication into enterprise software, ICTCore offers the core components of a modern CPaaS framework—open, extensible, and developer-friendly.

Who Is the Company Behind ICTCore?

IDT BYOC

Enterprises are leveraging Bring Your Own Carrier (BYOC) to reduce costs, enable faster migration, and to maintain control over their phone numbers and voice plans. Here’s why Twilio BYOC users have opted for IDT :- Take advantage of IDT's cost-effective Voice prices Benefit from superior voice quality over a secure cloud network Relish the ease of enabling BYOC in the Twilio Platform Get the support & service they deserve Sit back & enjoy the higher EBITDA

Who Is the Company Behind IDT BYOC?

iFlyChat

Chat SDK and messaging API platform for mobile and web apps. It solves the in-app messaging need of community apps.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate iFlyChat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.0/10)

Who Is the Company Behind iFlyChat?

  • Seller: iFlyLabs
  • Year Founded: 2012
  • HQ Location: Rehoboth Beach, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of iFlyChat?

What Are G2 Users Discussing About iFlyChat?

Innoinstant

Innoinstant is the go-to name for the best enterprise communication solutions. Innoinstant's fully customizable approach creates a rich and engaging communication platform for web and mobile. Our powerful APIs and SDKs aid in building scalable and flexible communication solutions for chat, voice and video. With the ‘Everything as a code’ methodology, it is simple and easy to set up the end-to-end process.

Who Is the Company Behind Innoinstant?

instantKOM

instantKOM is a multi-messenger marketing platform built for European SMBs, marketing teams, and agencies. Reach customers where they actually read messages: WhatsApp Business, Signal, Instagram, Telegram, and SMS — from one unified inbox.

Who Is the Company Behind instantKOM?

Adam Crivello
AC
Researched and written by Adam Crivello
Updated March 31, 2026