Best Chatbots Software - Page 50

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

InboxPilot

InboxPilot is an AI email assistant for team inboxes in Gmail and Outlook, built for teams where several people answer one address like info@ or support@. InboxPilot sorts each incoming email by type and routes it to the right team, such as Sales, Support, Students or Billing, each on its own label or folder. It drafts the reply from the company's own docs, website, past replies and tools like Shopify and Google Sheets, and a person reviews and sends it; auto-send is optional. Unlike a help desk, InboxPilot needs no new app or migration: it works inside the inbox the team already uses, and drafts start within minutes. Unlike a personal AI assistant, it handles what a whole team receives: customer questions, lead enquiries, quotes, order status, bookings and documents. InboxPilot is priced by conversations handled, not per seat: $39, $99, $249 or $499 a month, with a 7-day free trial, no card required. SOC 2 Type II and GDPR compliant; customer data never trains AI models.

Who Is the Company Behind InboxPilot?

Infin8y AI Chatbot

Infin8y AI Chatbot is a white-label AI assistant that businesses can deploy on their websites in minutes. Powered by RAG (Retrieval-Augmented Generation), it answers customer questions using only your data — no hallucinations, no generic responses. Upload your documents, PDFs, or let it index your website automatically. Customize the branding to match your business. Embed with a single line of JavaScript. Key capabilities: • Answers based solely on your knowledge base — accurate, on-brand responses • Multi-language support — serves customers in their preferred language • Custom branding — colors, logo, and bot name match your site • Real-time analytics — see what customers are asking • GDPR compliant — secure data handling with EU data residency options Ideal for businesses that want 24/7 customer support without the overhead of building their own AI infrastructure.

Who Is the Company Behind Infin8y AI Chatbot?

  • Seller: Infin8y
  • Year Founded: 2022
  • HQ Location: Delaware, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Influx MD

Influx Marketing Dashboard B2C marketing automation system is an ondemand software solution for small to medium sized medical practices. Using workflow automation, smart email marketing, lead nurturing, closedloop reporting, video seminar and engagement strategies, Influx MD helps your sales team coordinate their intake processes and streamline workflows for converting leads into patients. The result is an alignment of effort across your organization that increases conversions rates and optimizes your return on marketing investment (ROI).

Who Is the Company Behind Influx MD?

  • Seller: Influx MD
  • Year Founded: 2012
  • HQ Location: Jacksonville Beach, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Infobot

Who Is the Company Behind Infobot?

INSIDE by Powerfront

INSIDE™ by Powerfront is a cutting-edge Agentic AI customer service platform designed to replicate the personalized experience of in-store service in a digital environment. This innovative solution leverages real-time data to successfully address over 90% of customer inquiries autonomously, ensuring that users receive immediate and precise assistance at any time of day. The platform is engineered to facilitate seamless transitions to human agents when necessary, maintaining a high standard of customer service throughout the interaction. Targeted primarily at businesses seeking to enhance their customer engagement strategies, INSIDE™ is particularly beneficial for e-commerce platforms, retail brands, and service-oriented companies. By acting as a virtual Personal Shopper, INSIDE™ assists customers in locating products, tracking orders, and navigating complex tasks with ease. This capability not only streamlines the shopping experience but also fosters customer loyalty through efficient service. One of the standout features of INSIDE™ is its omnichannel structure, which integrates various communication channels such as social media, messaging apps, email, voice, and ticketing systems. This comprehensive connectivity ensures that customers receive a consistent and cohesive experience, regardless of the platform they choose to engage with. The use of a humanized avatar, powered by journey-based and real-time data, enhances proactive engagement, allowing businesses to personalize interactions and anticipate customer needs effectively. Additionally, INSIDE™ supports human agents through its Internal Agentic AI, which provides instant access to knowledge and guidance. This feature empowers agents to resolve inquiries more efficiently and effectively, thereby improving overall service quality. By combining advanced AI technology with a focus on personalized customer experiences, INSIDE™ stands out in the customer service software category, offering businesses a robust tool to enhance their customer engagement and satisfaction levels.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate INSIDE by Powerfront?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind INSIDE by Powerfront?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of INSIDE by Powerfront?

What Are G2 Users Discussing About INSIDE by Powerfront?

InsightGig Operating Layer

InsightGig is the agentic operating layer for AI-led market research. It gives insight teams production-grade infrastructure to run research end to end with AI, and gives the wider organisation a trusted way to use that research, with every answer traceable to evidence. Researcher-first, no coding, no technical setup. AI in market research rarely fails at the model. It fails in the operations around it: data preparation, workflow orchestration, governance and context. InsightGig is built for that layer, across three products. InsightGig Desktop: the AI-native workbench for research teams Connect a project folder and work through chat. InsightGig organises files, converts documents to AI-ready markdown, transcribes audio and video, and scans every input for PII, secrets and prompt injection before it reaches a model. Research-specific agent workflows handle qualitative coding, quantitative analysis, data cleaning, desk research with source evaluation, cross-study synthesis, multi-modal emotion analysis and social media analysis. QA loops counter-read the analysis, verify evidence and flag confidence, and output security checks every deliverable. Reports are generated as formatted Word and PowerPoint files in your own folder. Your data stays on your machine; the only outbound traffic is the AI model call. Core infrastructure layers are open source. InsightGig Cloud: consumer intelligence for the whole organisation Your organisation has already paid for the answers. InsightGig Cloud turns past surveys, reports and qualitative studies into a shared, persistent knowledge base. Brand managers, product leads, regional heads and the CMO ask questions in plain language and get evidence-backed answers in minutes, with line-level citations to source documents and visible reasoning summaries. Separate projects keep each brand or category's sources apart, role-based access lets a small group curate what goes in, and prepaid credits with per-member limits keep AI spend predictable. InsightGig Twins: digital twins built from your research data Ask questions of what your past studies already measured. Each twin is built and validated by InsightGig on your trackers, U&As, stimulus tests and qualitative projects, and answers only within the limits its data supports, telling you when a question falls outside them. Rigour before capability. Built for insight teams, research agencies and the business teams they serve, InsightGig has run more than 100 projects and implementations across enterprise customers and agencies, including Tata Consumer Products, Titan and TVS. InsightGig won Bronze for Research Impact at the ESOMAR Global Awards 2026.

Who Is the Company Behind InsightGig Operating Layer?

Insighto.ai

Introducing Insighto.ai. Why do only large businesses benefit from the power of AI? We have built voice & chatbot agents that are no-code and can be deployed by any person using just prompts on the LLM model. Also, our QnA text chatbots are powerful and easy to set up. Our voice agents support both inbound and outbound calls. We have built our custom voice orchestration infrastructure. UPDATES May 2024 BYOK Addon Your Voice Addon April 2024 Human Handover: AI + Human makes it the killer combination! Let your users reach out to a human support agent if they face any challenges (all built-in without the need for any 3rd party tool). Tool - Google Calendar: Now use your AI Phone Agent with Google Calendar and let your customers book appointments, demos, meetings, etc. just over the phone call itself. There is no need for receptionists and AI will handle them 24x7.

Average Rating: 4.8/5.0

Total Reviews: 5

How Do G2 Users Rate Insighto.ai?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Insighto.ai?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Insighto.ai?

AI-generated summary from verified user reviews

Pros
  • Users find Insighto.ai to be easy to use, with a great number of features enhancing their onboarding experience.
  • Users appreciate the abundance of features in Insighto.ai, making onboarding and client calls easy and efficient.

What Are Recent G2 Reviews of Insighto.ai?

Instant Assist

Instant Assist is mainly a player engagement tool supported by AI capabilities developed by WagerGeeks Pvt. Ltd. Its features are AI-powered including ticket management system, live agent & chat option, live commentary, Multi language support for players and agents, Custom Training for Chat bot , and Whatsapp message integration. It is designed to provide 24*7 customer assistance, on-point answers, and global notifications during live sports events.

Who Is the Company Behind Instant Assist?

InstantDM

Safest Instagram dm automation , comment automation, ig auto dm tool with affordable pricing. Trusted by 20,000+ creators worldwide.

Average Rating: 4.5/5.0

Total Reviews: 4

Who Is the Company Behind InstantDM?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of InstantDM?

instantKOM

instantKOM is a multi-messenger marketing platform built for European SMBs, marketing teams, and agencies. Reach customers where they actually read messages: WhatsApp Business, Signal, Instagram, Telegram, and SMS — from one unified inbox.

Who Is the Company Behind instantKOM?

Instathink

Our artificial intelligence generator, armed with self-learning capabilities (LLM), stands as a versatile powerhouse in the realms of text, video, and audio recognition. Its overarching goal is to not only excel in these domains but also actively support and empower entrepreneurial initiatives across various communication channels. One of our flagship products within this AI ecosystem is a dedicated sales automation system. This innovative solution possesses the remarkable ability to acquire knowledge from diverse sources, including databases, textual data, and web scraping. With this knowledge in hand, it operates in a cyclical manner, adapting and responding dynamically to changing circumstances. Its capabilities extend beyond mere data analysis; it can orchestrate actions such as placing orders, exemplifying the true potential of our AI technology to enhance and streamline business operations.

Who Is the Company Behind Instathink?

InsureVite

InsureVite streamlines complex information for your customers without bulky downloads or endless links. Clarify benefits and personalize offerings to keep everything in one place - all customers need to do is text.

Who Is the Company Behind InsureVite?

IntelAgent

IntelAgent is a multi-award-winning citizen and customer service automation platform that leverages chatbots, voice assistants, data analytics, and machine learning to help the Public Sector deliver better, faster, cheaper access to public services across any digital channel, anytime and in any language. Your citizens and customers expect more channel choice than ever before. Reimagine your citizen services by being where they need you; web, Messenger, Whatsapp, Alexa, Google Home, Twitter, SMS, email, in-app… you name the channel and our bots will be there. Our bots do the ordinary so your teams can do the extraordinary. But sometimes, only a human will do. No problem! ‘Switch’ allows your agents to jump into a conversation whenever they’re needed. They’ll get handed the info they need to make the handover seamless, and when they’re done they can switch back to bot mode at the tap of a button. Easy!

Who Is the Company Behind IntelAgent?

Intelekt AI

Intelekt AI is an enterprise voice AI platform for BFSI, utilities, and EV companies running high-volume phone operations globally. In BFSI, it runs the calls no one wants to staff: EMI reminders, debt collections, KYC verification, loan repayment follow-ups, L1 customer support. Across languages. Without misquoting loan terms or slipping on regulated disclosures mid-call. Utilities use it for payment reminders, overdue bill follow-ups, connection onboarding, meter confirmations — the kind of volume where manual calling stops making sense. EV companies handle inbound charging support, service scheduling, warranty queries, and outbound adoption campaigns for fleet and retail customers. Under the hood: agent swarm architecture. Multiple specialised AI voice agents run in parallel on a single call — one for dialogue, one for compliance tracking, and one for intent detection. No single model doing everything. KYC flows, policy disclosures, and multi-turn support they hold in production because the architecture is built for it, not borrowed from a general-purpose CRM. 13M+ production calls. Multilingual. Live in days.

Who Is the Company Behind Intelekt AI?

IntellibizzAI

IntellibizzAI offers AI-driven solutions for businesses. It's a reliable partner in navigating the world of artificial intelligence.

Who Is the Company Behind IntellibizzAI?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026