Emporiqa
Emporiqa is AI chat that sells before the purchase and serves after it. A shopper types "headphones for work, noise cancelling, under 200, USB-C" into your store. Your search returns everything with "headphones" in the title. The shopper scrolls, gives up, and leaves. Before the purchase, Emporiqa finds products in your own catalog from a description or a photo, compares two or more and says which fits (real prices, stock), and adds the choice to the cart inside the chat. Checkout stays on your store. Ask it for something your store does not sell and it says so, then shows what you do carry. Proactive messages on the pages you choose start the conversation. After the purchase, it answers delivery, returns, sizing and payment questions from your own store pages, and shows order status on an order card (order number and email, or a signed-in shopper). Ready-made store rules collect requests such as returns, cancellations and invoices in the chat and email them to your team. The chat never refunds, cancels or changes an order itself. When a shopper needs a person, your team takes over the chat. Any team member can step into any live conversation from the dashboard, and the chatbot holds back while one of you is in there. Handoff alerts reach you by email, Slack, Teams, Discord or Google Chat. Your teammates can put their own name and photo on their replies, instead of your store mark. Outside the business hours you set, the chatbot carries on helping. Every team member is included, with no per-seat fee. A conversation is billed once, when a shopper writes their first message, so bringing in a person adds no second charge. Every conversation is saved and reviewable on your dashboard. You also get shopper ratings, a list of questions the chat could not answer, promoted products for merchandising, and chat-attributed revenue so you can see which chats led to purchases. It answers in your shopper's language, including when the catalog is in another one. Official plugins for WooCommerce (WordPress.org), Magento 2 / Adobe Commerce (Adobe Commerce Marketplace), PrestaShop (PrestaShop Addons), Drupal Commerce (drupal.org) and Sylius (Sylius Addons), plus Shopware 6 via Composer and GitHub. Any other platform connects through the API. Your first ~100 conversations are on us ($25 signup credit), then $0.25 per conversation. No monthly fee, no seat fees, no card needed to start, AI costs included, and you set a monthly limit. Prices exclude VAT. EU company (Bulgaria), hosted in Germany, no training on your data. GoCustom, a PrestaShop store with 4,000+ products, reviewed it on Trustpilot as "Helping us support customers 24/7". Demo video (EN): https://www.youtube.com/watch?v=y7ARSIUxuXI Live demo: https://demo.emporiqa.com
Who Is the Company Behind Emporiqa?
- Seller: Rosel group
- HQ Location: N/A
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LinkedIn® Page: www.linkedin.com
1 employees on LinkedIn®

