The platform learns from website content, PDFs, and custom text to provide answers based on user-provided information. If the chatbot cannot respond, it acknowledges the limitation and offers a contact form for follow-up. Supporting multilingual interactions, it allows visitors to communicate in their preferred language, regardless of the website's primary language. Easily integrated into WordPress, Wix, Shopify, Squarespace, or custom websites without technical skills, it offers customization options like colors, avatars, welcome messages, and suggested questions to match brand identity. The platform collects visitor contact details via forms, sending instant email notifications with conversation history. Analytics track topics and contact rates, while automated weekly updates keep knowledge current. GDPR compliance includes consent requirements, conversation deletion after 90 days, and anti-abuse protection via Cloudflare Turnstile.