Best Chatbots Software - Page 34

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,078

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,078+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

aunoa

Aunoa transforms and simplify communications between companies and their clients, developing solutions based on Conversational AI through messaging channels such as WhatsApp, Facebook, Instagram or Web Chat. We are a company, based in Valencia - Spain, specialized in the design and training of AI Chatbots to automate conversations and process, optimize the customer experience and boost interactions with your customers. We develop custom solutions in record times and our AI Chatbots are supervised by linguists, psychologists and specialists, to ensure the effectiveness and the daily optimization of the Knowledge Base. Our own technology can be adapted to any business model and to the particularities of each industry, as well as it can be integrated with any CRM, support consoles, help desk software, messaging applications and social networks. Contact us if you want to know our the rates we have achieved with solutions for eCommerce, Banking, Utilities and Telecommunications companies, and Public Institutions.

Who Is the Company Behind aunoa?

  • Seller: Aunoa
  • Year Founded: 2019
  • HQ Location: Valencia, ES
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Aurora Inbox

Aurora Inbox es un CRM para WhatsApp impulsado por IA que centraliza todos los mensajes de WhatsApp, Instagram y Facebook en una sola bandeja colaborativa. Sus agentes virtuales responden de forma inmediata las 24 horas, automatizando preguntas frecuentes, agendas de citas, calificación de prospectos y seguimientos, y derivando al equipo humano cuando hace falta. Al unificar canales y gestionar embudos de ventas, Aurora Inbox ayuda a las pymes a aumentar la productividad y cerrar más ventas sin contratar más personal. Aurora Inbox

Average Rating: 5.0/5.0

Total Reviews: 3

How Do G2 Users Rate Aurora Inbox?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Aurora Inbox?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Aurora Inbox?

Autoly

Autoly is a WhatsApp automation platform that enhances customer service by automating responses, managing appointments, sending reminders, and processing payments with a 24/7 intelligent assistant. Businesses can keep their existing WhatsApp numbers while Autoly handles communication tasks. The platform offers pre-built templates for common inquiries about pricing, scheduling, and location. For questions outside these templates, AI-powered responses are provided. A dashboard displays conversation logs and metrics for monitoring interactions, and automated reminders help reduce missed appointments. Autoly integrates with payment systems like PIX for transactions and requires no coding knowledge. Setup is quick, involving a QR code scan to connect WhatsApp accounts, allowing the system to function as an assistant with options for manual intervention. The software supports Portuguese and emphasizes simplicity for immediate use.

Who Is the Company Behind Autoly?

  • Seller: Autoly
  • Year Founded: 2026
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

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Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Automaise

Automaise's AI Agents are designed to revolutionize customer experience by integrating advanced artificial intelligence into various facets of customer service operations. These AI-driven solutions enhance productivity and customer satisfaction through several key functionalities:

Who Is the Company Behind Automaise?

Automate Support

Automate Support is an AI chatbot platform for small businesses. Paste your website URL — we crawl your pages, docs, and FAQs to create a chatbot that answers customer questions 24/7. It cites sources, handles pricing and booking questions, and works on any website. One line of code to embed.

Who Is the Company Behind Automate Support?

AutoRepl

Powerful no-code chatbot and conversational form builder.

Who Is the Company Behind AutoRepl?

Auxillary AI

An AI copilot for your B2B platform. Allow users to interact with your product through a natural conversation. Auxillary AI copilot can answer questions, make actions, and provide guidance – all within a human-like dialogue.

Who Is the Company Behind Auxillary AI?

B2Chat: Omnichannel Communication platform for businesses

B2Chat is a comprehensive customer service solution that unifies WhatsApp, Facebook Messenger, Instagram, Telegram, and LiveChat into a single interface. Ideal for small, medium, and large enterprises looking to increase sales and customer satisfaction. Key features: Centralized management of multiple communication channels Real-time monitoring and advanced analytics Automated responses and message customization Mass interactive marketing campaigns Contact and lead management Operating in 19 countries, B2Chat offers a secure platform with 98.8% uptime, backed by over 600 satisfied clients.

Who Is the Company Behind B2Chat: Omnichannel Communication platform for businesses?

Barbour Logic

For the public sector, our award-winning business-rules engine automates processes never automated before, freeing up valuable time. And the responses it generates to the public are not just consistent and correct, but in plain English. Because clear information is easy to understand and act on. Better for the public sector, better for the public.

Who Is the Company Behind Barbour Logic?

BastionGPT

BastionGPT is a private, HIPAA compliant AI assistant and AI scribe designed for mental health and healthcare professionals. Therapists, counselors, psychiatrists, psychologists, social workers, physicians, and nurses use BastionGPT to cut documentation time dramatically while keeping protected health information (PHI) private and secure, so you never have to choose between productivity and client or patient confidentiality. Documentation is one of the biggest drivers of clinician burnout, especially in behavioral health. BastionGPT reduces that burden by turning your sessions and rough notes into accurate, professional clinical documentation in seconds. Providers use it to generate progress notes in the formats they already use, including SOAP, DAP, and BIRP, along with treatment plans, intake summaries, biopsychosocial assessments, discharge summaries, and letters to clients, insurers, and referring providers. That means less time typing after hours and more time present with your clients and patients. Unlike consumer tools such as the free version of ChatGPT, BastionGPT is purpose-built for clinical work. It offers a Business Associate Agreement (BAA), never trains on your data, and maintains strict privacy and security standards, keeping your practice HIPAA compliant whether you are a solo private practice or a multi-provider group. BastionGPT brings together specially trained versions of the industry's leading AI models, including ChatGPT (GPT-5.5 and o-series), Claude Sonnet, and Gemini 3 Pro, in one simple platform that understands clinical language, mental health terminology, and the documentation standards insurers expect. There is no complicated setup and no technical expertise required. Sign up and start working. Trusted by over 10,000 healthcare organizations, BastionGPT helps you document faster, write more clearly, and stay compliant, all while protecting the privacy of the clients and patients you serve.

Average Rating: 4.8/5.0

Total Reviews: 6

Who Is the Company Behind BastionGPT?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of BastionGPT?

Baypoint AI

BayPoint AI is an AI-powered software platform for eBay sellers. Nine AI powered tools in one dashboard: Listing Intelligence (AI listing scoring and optimization), Feedback Manager (automated feedback responses), Buyer Feedback Manager (bulk feedback automation), Shipment Tracker (multi-carrier tracking), PreFlight Discovery (pre-listing analysis), and Listing Vault (automated backup and change detection). Revolutionary Found Listing App - bridge the gap between your ebay listings and the external world of buyers looking for your products. This is the way to get your inventory seen and sold with traffic from outside of ebay. AEO/SEO: AI-assisted listing optimization, on-page SEO workflows, answer-engine optimization (AEO) content structuring, schema-aware content generation WebMCP & Agentic Web: WebMCP integrations, agent-ready metadata patterns, browser-automation compatible workflows, AI agent interoperability design - what does all of the mean? More people see you stuff so you can sell more stuff. Free 14-day trial, no credit card required.

Who Is the Company Behind Baypoint AI?

Bearly

Bearly is one app for Claude, GPT, Gemini, Grok, and every tool they come with: web search with sources, deep research, image creation, computer use, a local coding agent, a cloud code interpreter, routines, meetings, and dictation. Turn on end-to-end encryption and your chats are encrypted on your devices; we store only the locked copies. With ZDR mode on, every chat model runs with zero data retention, and AI labs never learn who is asking. Bearly doesn't train AI models on your chats, has no ads, and doesn't sell your data. For teams, Bearly offers Microsoft Entra single sign-on and SCIM provisioning, feature-by-feature admin controls, model allowlists, spend limits for teams, groups, and members, and usage reports. Every model comes under one contract, and Bearly is SOC 2 compliant. Bearly runs on Mac, Windows, Linux, iPhone, the web, and Chrome.

Average Rating: 4.4/5.0

Total Reviews: 7

Who Is the Company Behind Bearly?

Who Uses This Product?

  • Company Size: 57% Small, 43% Medium

What Do G2 Reviewers Say About Bearly?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Bearly, benefiting from its user-friendly features and organizational tools.
  • Users value the efficient content creation features of Bearly.ai, streamlining tasks like summarizing and organizing ideas.
  • Users find Bearly's template creation straightforward, enhancing their content writing and editing efficiency remarkably.
  • Users love Bearly's sophisticated writing improvement tools that simplify content creation and enhance article quality.
  • Users find Bearly's document management features straightforward and effective for content writing and proofreading.
Cons
  • Users find Bearly's limited features insufficient for their needs, especially lacking grammar error detection and other enhancements.
  • Users find the poor writing quality in some articles makes them feel less authentic, needing more refinement.
  • Users feel the credits limitation is restrictive, often using all credits and wishing for daily resets.
  • Users find the subscription pricing high compared to other available options, limiting access to features.
  • Users wish for more daily credits from Bearly, as they often run out quickly during use.

What Are Recent G2 Reviews of Bearly?

Benedic

AI-powered customer support chatbot designed to revolutionize the way you interact with customers on your website. Leveraging the advanced technology of OpenAI’s ChatGPT, Benedic provides instant, intelligent responses to customer inquiries, available 24/7 without breaks or downtime.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Benedic?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Benedic?

AI-generated summary from verified user reviews

Pros
  • Users value the easy setup and powerful performance of Benedic.chat, making it an accessible AI chatbot solution.
  • Users appreciate the intuitive chat features of Benedic, simplifying interactions and enhancing overall user experience.
  • Users love the ease of use of Benedic.chat, enjoying its simple setup and intuitive functionality for everyone.
  • Users find Benedic.chat to be an intuitive solution, providing easy setup and powerful performance for AI chatbot needs.
  • Users value the messaging automation of Benedic, finding it easy to set up and effectively powerful for their needs.
Cons
  • Users experience dependency issues with Benedic, finding it unsuitable for integration in larger business environments.

What Are Recent G2 Reviews of Benedic?

BizMagnets - ChatOps For WhatsApp

What is BizMagnets – ChatOps For WhatsApp? BizMagnets is the ChatOps platform built on top of WhatsApp, purpose-built for enterprises to automate support, service, and workflow operations — all without changing how teams already work. It comes with a WhatsApp based full-fledged ticketing system, WhatsApp-based appointment booking, and survey automation — everything fully integrated inside WhatsApp. But BizMagnets goes beyond automation. It acts as a WhatsApp layer that connects your people and processes — bridging staff, customers, and backend systems like CRMs, ERPs, and spreadsheets. What You Can Do with BizMagnets Support Automation: Auto-create and assign tickets from WhatsApp chats Track SLAs, priorities, and statuses on real-time dashboards Close the loop with built-in resolution workflows Service Automation: Let customers book appointments or raise requests via WhatsApp Trigger internal workflows with status updates and reminders Perfect for healthcare, maintenance, education, and field ops Workflow Automation: Integrate WhatsApp flows with CRMs, ERPs, HMS, and Google Sheets Automate escalations, alerts, and follow-ups across departments Ensure every message updates the right system or team — in real-time Who Uses BizMagnets? Mid-market businesses in: Healthcare | Senior Care | Real Estate | Education | Field Services Why BizMagnets? WhatsApp-native: Works where your teams already live All-in-one modules: Tickets, bookings, surveys — no patchwork End-to-end visibility: Dashboards, status updates, and audit trails Smart integration layer: Connects people and backend tools, effortlessly In One Line: BizMagnets turns WhatsApp into your control center for support, service, and workflow automation — with built-in ticketing, bookings, and backend integration.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind BizMagnets - ChatOps For WhatsApp?

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of BizMagnets - ChatOps For WhatsApp?

BlackX

BlackX AI tools makes it easy for businesses to manage, sell, automate and scale operations globally in a single platform.

Who Is the Company Behind BlackX?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026