# Top Free AI Customer Support Agents Software - Page 10 ## How Many AI Customer Support Agents Software Products Does G2 Track? **Total Products under this Category:** 541 ### Category Stats (Aug 2026) - **Average Rating:** 4.67/5 (↑0.04 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Parloa (+17.2%) - Among all products in this category, Parloa recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank AI Customer Support Agents Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 84,200+ Authentic Reviews - 541+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Customer Support Agents Software ![G2 Grid® for AI Customer Support Agents Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-customer-support-agents/grids.png?focus%5B%5D=1408921&focus%5B%5D=3270&focus%5B%5D=57328&focus%5B%5D=1437428&focus%5B%5D=574&focus%5B%5D=1371397&focus%5B%5D=4215&focus%5B%5D=1408919) Highlighted products: Salesforce Agentforce, Fin, HubSpot Service Hub, Jotform AI Agents, Zendesk for Customer Service, Retell AI, Genesys Cloud CX, and ServiceNow AI Agents. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-customer-support-agents/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=fin&focus%5B%5D=hubspot-service-hub&focus%5B%5D=jotform-ai-agents&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=retell-ai&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=servicenow-ai-agents) **Sponsored** ### Kustomer Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction. By unifying customer data, conversations, and AI-powered workflows into one seamless workspace, teams deliver service that delights, retains, and drives growth. With Kustomer, support becomes faster, smarter, and more personal. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010618&secure%5Bchosen_at%5D=2026-08-02T14%3A37%3A08Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=40227&secure%5Bresource_id%5D=1010618&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-customer-support-agents%2Ffree%3Fpage%3D10&secure%5Btoken%5D=5c34678fb58ac234536cfe4d3efb9c8e7ae452dc4f50a84cb0abbe065fe6c01f&secure%5Burl%5D=https%3A%2F%2Fwww.kustomer.com%2Fpricing%2F&secure%5Burl_type%5D=paid_promos) ### [Tragentics](https://www.g2.com/products/tragentics/reviews) Tragentics is the AI agent security platform that authenticates every agent, injects keys from an encrypted Credential Vault so agents never hold them, routes every call through a content-blind relay, and records a metadata-only audit trail — across platforms and protocols. Tragentics runs no inference and executes no agent logic. It never reads or stores what your agents say. Every agent gets a permanent ID and an Ed25519 identity, keys are encrypted at rest with AES-256-GCM, and every call is authenticated, rate-limited, and recorded as metadata only — never payloads. Protocol-agnostic: it routes MCP, A2A, ACP, OpenAI, ANP, and DID traffic for the agents you already own. #### Who Is the Company Behind Tragentics? - **Seller:** [Tragentics](https://www.g2.com/sellers/tragentics) - **Year Founded:** 2026 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd4da541e997238e14c34338f482f28a1c66c717ad13ea04ca4e7e17a2a597cf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftragentics&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Unless](https://www.g2.com/products/unless/reviews) Most AI for customer experience does too little or too much. Helpdesk chatbots cap out at ticket deflection, while autonomous agents act without oversight. Both leave a gap European companies in regulated industries cannot afford. UNLESS closes the gap. One AI agent runs across the entire customer journey, from the first website visit to the deepest support thread. Acquisition, retention, expansion, support. One agent, one brain, one relationship per customer. Three self-maintaining engines power the platform. Living Knowledge listens to your tickets, docs, and product changes, then publishes the Help Center your customers read without anyone touching a CMS. Living Memory remembers preferences, lifecycle stage, and context across every conversation, so customers never have to re-explain themselves. Living Context links the agent to your business systems behind the scenes, so the conversation starts with the full picture. The agent never acts without permission. Every procedure carries explicit permissions: what the AI can do alone, what needs human approval, what is off limits. Every output points back to its source. EU data residency comes by default. PII never reaches model providers. The architecture meets GDPR, the EU AI Act, ISO 42001, DORA, and sector requirements like BaFin and AFM out of the box. European leaders in finance, HR and payroll, pension and insurance, and healthcare and public services trust Unless to do more with AI, without giving up control. Two plans, one outcome metric: Flex pays per outcome with no commitment, or Fixed bundles a free pilot in your first month. **Average Rating:** 4.5/5.0 **Total Reviews:** 5 #### Who Is the Company Behind Unless? - **Seller:** [Unless](https://www.g2.com/sellers/unless) - **Year Founded:** 2016 - **HQ Location:** Amsterdam, NL - **Twitter:** @unless 344 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fb4785347caef3fae8330c07a8da7840d1c33b45fc84a891bc4d70ae09f902b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funless-com%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Unless? **["No more boring and generic landing pages"](https://www.g2.com/survey_responses/unless-review-2968903)** **Rating:** 5.0/5.0 stars _— Manny C._ [Read full review](https://www.g2.com/survey_responses/unless-review-2968903) **["Simple user friendly platform for a complex job"](https://www.g2.com/survey_responses/unless-review-2971484)** **Rating:** 4.5/5.0 stars _— Oliver B._ [Read full review](https://www.g2.com/survey_responses/unless-review-2971484) ### [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered. Visit our Trust Center at trust.vendasta.com for security documentation, compliance certifications, and data privacy details. **Average Rating:** 4.5/5.0 **Total Reviews:** 534 #### Who Is the Company Behind Vendasta AI Platform? - **Seller:** [Vendasta](https://www.g2.com/sellers/vendasta) - **Company Website:** www.vendasta.com - **Year Founded:** 2008 - **HQ Location:** Saskatchewan - **Twitter:** @Vendasta 3,930 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6544d4f9729fc9e50198db32a7076ab16ab3af165e6fcdb3dd871aa2845ce6e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F203666%2F&secure%5Burl_type%5D=linkedin_company_website) 752 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Management Consulting - **Company Size:** 84% Small, 10% Medium #### What Do G2 Reviewers Say About Vendasta AI Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **intuitive design and outstanding support** of the Vendasta AI Platform, enhancing service delivery and client satisfaction. - Users value the **outstanding customer support** team at Vendasta, ensuring responsive and knowledgeable assistance for their needs. - Users find the **ease of use** of the Vendasta AI Platform enhances efficiency and client engagement effortlessly. - Users value the **all-in-one dashboard** of Vendasta AI Platform, making management of SEO and marketing tools seamless. - Users admire the **efficiency** of Vendasta AI Platform, significantly reducing manual tasks and enhancing productivity. ##### Cons - Users find the **learning curve steep** , with complexities in integrations and automations that hinder easier usage. - Users find Vendasta AI Platform has **limited features** and complicated onboarding, making it hard to fully utilize. - Users find the **difficult learning curve** challenging, particularly with integrations that can be overwhelming and complex. - Users express frustration over **missing features** , such as improved proposals and effective project management within the Vendasta AI Platform. - Users find the **complexity of integrations and automations** frustrating, leading to challenges in setup and execution. #### What Are Recent G2 Reviews of Vendasta AI Platform? **["Revolutionized Our Client AI Integration"](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277)** **Rating:** 5.0/5.0 stars _— Chris H._ [Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-12265277) **["Amazing AI Assistants, Simple to Use, and Fairly Priced"](https://www.g2.com/survey_responses/vendasta-ai-platform-review-13099105)** **Rating:** 5.0/5.0 stars _— Carl B._ [Read full review](https://www.g2.com/survey_responses/vendasta-ai-platform-review-13099105) #### What Are G2 Users Discussing About Vendasta AI Platform? - [How has CalendarHero improved your scheduling processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-calendarhero-improved-your-scheduling-processes-and-what-features-do-you-find-most-useful) - 1 comment - [What is Vendasta used for?](https://www.g2.com/discussions/what-is-vendasta-used-for) - [What is About.Me used for?](https://www.g2.com/discussions/what-is-about-me-used-for) - [What is MatchCraft's AdVantage used for?](https://www.g2.com/discussions/what-is-matchcraft-s-advantage-used-for) - [How do you automate zoom?](https://www.g2.com/discussions/calendarhero-how-do-you-automate-zoom) - 1 comment ### [Vulcan Suite](https://www.g2.com/products/vulcan-suite/reviews) Vulcan Suite is an AI receptionist for U.S. home service contractors — missed-call and text-answering software that picks up the leads you can't, so a job never slips away while you're on a roof or under a sink. Here's the problem it solves: 78% of home service jobs go to whoever responds first. When you're working with your hands, you can't grab the phone — and every missed call is a homeowner about to text the next contractor on the list. For a solo operator or a small crew, the phone almost always rings when your hands are full, and most of those calls never even leave a voicemail. Vulcan closes that gap. The moment a call, text, or web inquiry goes unanswered, the AI texts the lead back in under 60 seconds, 24/7 — nights, weekends, and holidays included. From there it does the work a good front-desk person would: it greets the lead, qualifies the job, collects the details, sends a branded quote, and books the appointment straight onto your calendar — automatically. No app to babysit, no message sitting in voicemail until morning. It doesn't sound like a generic chatbot, either. During onboarding, Vulcan is custom-trained on your specific services, your hours, your service area, and the way you talk to customers, so every reply reads like it came from your shop — not a robot reading a script. That's the difference from a virtual receptionist or answering service. A human receptionist works business hours and takes a message for you to call back later. Vulcan responds to every missed call and text in under 60 seconds around the clock, qualifies the lead, sends the quote, and books the job — at a fraction of the cost of a person on the phone. Setup is built for working contractors. You keep your existing business number; call forwarding simply routes your missed calls to Vulcan, so nothing changes for your customers. Most contractors are live within 24 to 48 hours. No long-term contracts, no setup fees, cancel anytime. Vulcan Suite is built for the trades — plumbing, HVAC, electrical, roofing, tiling, painting, pest control, carpentry, landscaping, garage-door, appliance-repair, and other specialty contractors running anywhere from a one-person shop to a small crew. The owner is usually the one who signs up, because the owner is usually the one losing sleep over missed calls. The AI missed-call and text handling is the core product, but Vulcan Suite also offers optional growth add-ons when you're ready to scale: lead generation, email marketing, Google review management, SEO, and website design. Bottom line: if you make your living with a truck and a tool belt, Vulcan Suite makes sure the phone gets answered, the lead gets worked, and the job gets booked — even when you can't pick up. #### Who Is the Company Behind Vulcan Suite? - **Seller:** [Vulcan Suite](https://www.g2.com/sellers/vulcan-suite) - **Year Founded:** 2026 - **HQ Location:** Bellevue, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=56343608029f2526d549d79e48d995264619b1155e608ce4fd26f888859dcdc7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvulcan-suite&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Weav](https://www.g2.com/products/weav-weav/reviews) Weav is an AI customer support platform that deploys autonomous AI agents trained on your existing documentation. Support teams use it to handle incoming questions across chat, email, SMS, WhatsApp, and Messenger. Weav is designed to make sure those conversations end in a real resolution. Not a loop back to a help article. Setup takes minutes, not days or weeks. Connect your product docs, brand guidelines or help center, and Weav builds an AI agent that understands your product, matches your brand tone, and starts handling tickets immediately. No code required. No lengthy onboarding. No migration away from tools you already use. How it works When a customer message comes in, the AI agent reads it, generates a confidence-scored response, and either sends it automatically or queues it for human review. Depending on the thresholds your team sets. If a conversation needs human intervention, it is escalated with the full thread intact. The human agent picks it up without asking the customer to repeat anything. AI agents and human agents work in the same inbox. Human agents also have access to Ask Weav, an internal assistant that allows them to scale. Ask Weav drafts replies and surfaces answers from the knowledge base mid-conversation. There is no separate chatbot interface. No bolt-on layer. No context lost between systems. What makes Weav different? Most AI support tools are built around deflection. They try to stop customers from reaching a human. Weav is built around resolution. The AI Support Agent learns continuously from every resolved ticket. This means response accuracy and brand tone improve over time without manual retraining. Weav charges $0.99 per resolution with no seat fees. Unlimited seats and unlimited AI agents are included in every plan. Do not pay more as headcount grows. Pay for positive customer outcomes. Key capabilities - Trains on your documentation and help center in minutes - Handles chat, email, SMS, WhatsApp, and Messenger from one unified inbox - Confidence-scored AI drafts with configurable auto-send and escalation thresholds - Full conversation context preserved on every human handoff - Continuous learning from resolved conversations — no manual retraining needed - Copilot internal assistant for human agents - Unlimited seats and unlimited AI agents on every plan - Integrates with Stripe and Google Drive; REST API and webhooks for custom workflows Who uses Weav Weav is used by B2B SaaS companies, tech-enabled businesses, and founders who need their support operation to scale without scaling their headcount. It is a strong fit for support teams of 2 to 15 agents managing growing ticket volumes who are frustrated by chatbots that do not actually resolve anything. Start free at weav.com #### Who Is the Company Behind Weav? - **Seller:** [Weav](https://www.g2.com/sellers/weav-dfea0c54-7986-4860-8844-5fda7c9e93ec) - **HQ Location:** Salt Lake City, US - **Twitter:** @weavdotcom 28 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bceb31c3ed2c499064b3ff170ad3b3f75979fd16f0adba0b909e10e8a8b7681&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweavdotcom&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Wiro](https://www.g2.com/products/wiro/reviews) Wiro is a unified AI API and generative AI infrastructure platform designed to help organizations build, deploy, and scale AI-powered applications through a single integration. The platform enables developers to access large language models (LLMs), AI image generation models, text-to-video and image-to-video models, speech-to-text systems, and real-time conversational AI through one standardized API. Wiro is particularly suited for teams building AI video generator apps, AI image generation tools, AI chatbots, voice assistant platforms, and other generative AI SaaS products. Instead of integrating multiple providers separately, developers can use Wiro as a centralized AI integration layer that abstracts GPU infrastructure, model hosting, and vendor management. Beyond simple API aggregation, Wiro supports model operationalization, including fine-tuning workflows (such as LoRA and DreamBooth), reusable AI pipelines, and RAG (retrieval-augmented generation) architectures. Teams can train custom models, deploy fine-tuned versions, and orchestrate multi-model workflows within the same application pipeline. This makes Wiro suitable for production AI deployment, multi-model orchestration, and scalable AI integration in real-world applications. The platform hosts and optimizes open-source foundation models on dedicated GPU infrastructure while also providing unified access to commercial AI providers such as OpenAI and Google. Its centralized architecture supports intelligent routing, workload scheduling, monitoring, and high-throughput API traffic management. Wiro operates on a transparent, usage-based pricing model where customers are billed per API request based on compute and token usage. This approach allows startups, SaaS companies, and enterprise teams to scale AI workloads without long-term infrastructure commitments. By combining unified AI APIs, model fine-tuning, workflow orchestration, and multi-provider integration, Wiro functions as an AI infrastructure layer and OpenAI alternative API for teams building AI video apps, AI image generation platforms, conversational AI systems, and production-ready generative AI solutions. **Average Rating:** 4.9/5.0 **Total Reviews:** 28 #### Who Is the Company Behind Wiro? - **Seller:** [Wiro.ai](https://www.g2.com/sellers/wiro-ai) - **Company Website:** www.wiro.ai - **Year Founded:** 2023 - **HQ Location:** San Francisco, CA - **Twitter:** @wiroai 1,534 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2fb6a9da96586ee854f26406f6a0687e1e22d1ae25fc2da9c090cc863fa041e9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwiroai&secure%5Burl_type%5D=linkedin_company_website) 24 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 97% Small, 3% Medium #### What Are Recent G2 Reviews of Wiro? **["The Easiest Way to Centralize AI Media Models"](https://www.g2.com/survey_responses/wiro-review-12557513)** **Rating:** 5.0/5.0 stars _— Altan K._ [Read full review](https://www.g2.com/survey_responses/wiro-review-12557513) **["Flexible APIs That Let You Build Anything"](https://www.g2.com/survey_responses/wiro-review-12703223)** **Rating:** 5.0/5.0 stars _— Metehan K._ [Read full review](https://www.g2.com/survey_responses/wiro-review-12703223) ### [YourSaleMate](https://www.g2.com/products/yoursalemate/reviews) YourSaleMate is a no-code AI sales agent that works 24/7 on your website to capture leads, answer visitor questions, and book Calendly meetings automatically. Setup takes under 5 minutes with no coding required. Train your agent using your website URL, documents, or custom Q&A pairs. It learns your business and handles 70 percent of visitor questions automatically. Key features: Built-in Calendly integration for automatic meeting booking Supports OpenAI, Claude, Gemini, Mistral and Llama Full visual customisation to match your brand Conversation logs and lead capture dashboard Free plan available, no credit card required Used by 2,500 plus businesses across 40 countries worldwide. #### Who Is the Company Behind YourSaleMate? - **Seller:** [YourSaleMate](https://www.g2.com/sellers/yoursalemate) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e4f747ef229672e5bed82c5a3277c6a22de32ad192e3a748fd9eee435cf197c8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fyoursalemate&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ZenBriefr](https://www.g2.com/products/zenbriefr/reviews) ZenBriefr is a Zendesk sidebar app that brings AI directly into your support workflow. With one click, agents can generate intelligent ticket summaries, AI-drafted replies with tone control, smart field suggestions, and attachment previews, without ever leaving the ticket. Unlike other AI support tools, ZenBriefr charges a single flat monthly rate. No per-agent fees, no seat limits, your whole team is covered. Key features: AI Summaries: Quick Summary, Escalation Handoff, Resolution Notes, and Auto Detect modes Draft Replies: AI-generated replies with tone selector (Professional, Friendly, Concise, Empathetic) in 9 languages Smart Actions: Auto-suggest ticket fields, priority, type, and detect multi-issue tickets for splitting File & Attachment Tools: inline viewer, OCR text extraction, bulk download Ticket History: requester's past tickets and AI-matched similar resolved tickets #### Who Is the Company Behind ZenBriefr? - **Seller:** [ZenBriefr](https://www.g2.com/sellers/zenbriefr) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Zowie](https://www.g2.com/products/zowie/reviews) Zowie is the Customer AI platform, equipping enterprises with AI Agents that handle every customer interaction — replacing outdated clicks and forms with natural, human-like conversations. Today’s customers don’t want to navigate websites, search knowledge bases, or wait on hold. They want to say what they need — and get it done instantly. Zowie makes that possible. With Zowie AI Agents, brands unlock: - End-to-end automation of complex processes, not just basic FAQs - Flawless accuracy, following your business rules — no hallucinations - Seamless integration with your tech stack, from CRMs to fulfillment systems - Conversations that feel natural — powered by generative AI and guided by your data Built for mid-market and enterprise businesses, Zowie empowers leaders across customer service, operations, and IT to transform the way they serve customers — faster, smarter, and more cost-efficiently. The future of customer experience isn’t a better website. It’s a conversation. Zowie makes it happen. **Average Rating:** 4.7/5.0 **Total Reviews:** 70 #### Who Is the Company Behind Zowie? - **Seller:** [Zowie Inc.](https://www.g2.com/sellers/zowie-inc) - **Year Founded:** 2019 - **HQ Location:** New York - **Twitter:** @ZowieAI 144 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=76677f75ee5e5e3559e6a8e32c4122ec2443982c7aa881fd347c59879ab35d54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18129228%2F&secure%5Burl_type%5D=linkedin_company_website) 100 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail, Consumer Services - **Company Size:** 48% Small, 40% Medium #### What Do G2 Reviewers Say About Zowie? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate Zowie's **automated handling of inquiries** , enhancing efficiency and reducing agent workload significantly. - Users praise the **intuitive and easy-to-use platform** of Zowie, making operations efficient and straightforward. - Users value the **efficient and fast implementation** by Zowie, enhancing their e-commerce experience with ease. - Users commend Zowie for its **efficient automation** , enabling quick and seamless integration tailored for e-commerce needs. - Users value the **intuitive support** from the Zowie team, enhancing their experience with easy tool operation. ##### Cons - Users find the **limited features** of Zowie, especially in reporting and integration, to be quite frustrating. - Users find the **reporting module lacking** , especially regarding integration with BI tools and advanced reporting features. - Users experience **language confusion** and occasional bugs with Zowie, which can lead to frustrating delays in resolutions. - Users find the **complexity of the UI** challenging, especially when creating intricate workflows that appear messy. - Users find the **analytics data less accessible** , desiring quicker, more useful feedback instead of digging for information. #### What Are Recent G2 Reviews of Zowie? **["Zowie is the easiest and most adjustable chat solution I've ever seen."](https://www.g2.com/survey_responses/zowie-review-9756941)** **Rating:** 5.0/5.0 stars _— Dawid T._ [Read full review](https://www.g2.com/survey_responses/zowie-review-9756941) **["great bot solution for small and large organizations"](https://www.g2.com/survey_responses/zowie-review-9710346)** **Rating:** 4.5/5.0 stars _— Piotr P._ [Read full review](https://www.g2.com/survey_responses/zowie-review-9710346) #### What Are G2 Users Discussing About Zowie? - [How do I know my Zowie DPI?](https://www.g2.com/discussions/how-do-i-know-my-zowie-dpi) - [Why are Zowie mice so popular?](https://www.g2.com/discussions/why-are-zowie-mice-so-popular) - [Are Zowie gaming mice good?](https://www.g2.com/discussions/are-zowie-gaming-mice-good) - 1 comment - [Does Zowie have software?](https://www.g2.com/discussions/does-zowie-have-software) - [‹ Prev‹ Prev](/categories/ai-customer-support-agents/free?order=g2_score&page=9#product-list) - [1](/categories/ai-customer-support-agents/free?order=g2_score#product-list) - [2](/categories/ai-customer-support-agents/free?order=g2_score&page=2#product-list) - … - [6](/categories/ai-customer-support-agents/free?order=g2_score&page=6#product-list) - [7](/categories/ai-customer-support-agents/free?order=g2_score&page=7#product-list) - [8](/categories/ai-customer-support-agents/free?order=g2_score&page=8#product-list) - [9](/categories/ai-customer-support-agents/free?order=g2_score&page=9#product-list) - 10 - Next ›Next › Spotlight Categories [Security Compliance Software](https://www.g2.com/categories/security-compliance) [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) [Accounting Software](https://www.g2.com/categories/accounting) [SAP Store Software](https://www.g2.com/categories/sap-store) Similar Categories - [AI Agent Integration Tools Platforms](/categories/ai-agent-integration-tools-platforms) - [AI Agents For Business Operations](/categories/ai-agents-for-business-operations) - [AI Agents for HR](/categories/ai-agents-for-hr) - [AI IT Agents](/categories/ai-it-agents) - [AI Marketing Agents](/categories/ai-marketing-agents) - [AI SDRs](/categories/ai-sdrs) - [Conversational Interface Agents](/categories/conversational-interface-agents) [Browse AI Customer Support Agents Themes](/categories/ai-customer-support-agents/themes)