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Zoom Contact Center
4.3/5
(70)
Call Center Infrastructure (CCI)
Contact Center Workforce
Workforce Management
Key Strengths
Users value the
s seamless integrations
of Zoom Contact Center, enhancing their overall virtual customer service experience.
Users appreciate the
ease of use
of Zoom Contact Center, simplifying call handling and performance monitoring effectively.
Users praise the
easy setup
of Zoom Contact Center, allowing quick and efficient configuration by administrators.
Potential Drawbacks
Users face significant
chat functionality issues
in Zoom Contact Center, hindering effective communication and user experience.
Users find a
lack of clarity
in Zoom Contact Center's features, leading to confusion and frustration during use.
Entry Price
$XX–$XX
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