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Luware
Luware
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Genesys Cloud CX
(1,554)
4.4
out of
5
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1 Saved
Luware
4.4/5
(8)
Call Center Infrastructure (CCI)
Key Strengths
Users value the
ease of use
of Luware, benefiting from its intuitive interface and seamless integration with MS Teams.
Users commend Luware for its
quick and friendly customer support
, enhancing their overall experience and satisfaction.
Users value the
easy integration
with MS Teams, enhancing their experience and streamlining workflows effortlessly.
Potential Drawbacks
Users express concerns about
missing features
such as change history in reports and bulk user creation.
Users find the
difficult setup
of Luware challenging due to time-consuming configurations and a steep learning curve.
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