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Genesys Cloud CX
Genesys Cloud CX
(1,554)
4.4 out of 5
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Luware
Luware
Key Strengths
Users value the ease of use with Luware, appreciating its intuitive interface and smooth MS Teams integration.
Users appreciate the quick and friendly customer support provided by Luware, facilitating smooth implementation and issue resolution.
Users value the easy integrations of Luware, particularly its seamless compatibility with Microsoft Teams.
Potential Drawbacks
Users are frustrated by missing features such as full change history in reports and bulk user creation.
Users find the difficult setup process time-consuming, especially for advanced features and complex workflows.
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