Zendesk

(2,412)
3.9 out of 5

Year Founded

2007

Total Revenue

$430 (USD MM)

HQ Location

San Francisco, CA

Ownership

NYSE: ZEN

Phone

+1 (415) 418-7506

Zendesk Products

Results: 11
Zendesk Support
Give customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Zendesk Sell
Zendesk Sell (formerly Base) is sales force automation software to enhance productivity, processes, and pipeline visibility for sales teams
Zendesk Chat
Zendesk Chat’s live chat solution helps businesses increase sales conversion by engaging important leads on their websites.
Zendesk Answer Bot
Answer Bot works right alongside your support team. It uses machine learning to help answer your customers' questions with content from your Zendesk Guide knowledge base. The answers it provides are tailored to each customer's question accurately and reliably—every time. And when in doubt, Answer Bot loops in your support agents to offer the customer a human touch.
Zendesk Explore
Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience. With Zendesk Explore, you get instant access to the customer analytics that matte, and the deeper understanding of your customers and business that comes with it.
Zendesk Talk
When customers get help over the phone, agents can resolve complex issues faster and deliver personalized support. Make those conversations happen easily and efficiently with Zendesk Talk.
Zendesk Connect
Outbound makes it easy to send email and mobile messages based on user actions.
Zendesk Guide
Zendesk Guide is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. With Guide, you can quickly build a customizable help center, online community, and customer service portal so customers get better self-service and agents see improved efficiency and faster resolution. And since it's the only knowledge base native to Zendesk, it integrates seamlessly with Zendesk Support.
Zendesk Sunshine
Zendesk Sunshine represents a whole new approach. Sunshine is a modern CRM platform, built on AWS. It gives you a complete picture of the customer, using any data, from anywhere. It gives you the agility to innovate and the power to scale. Above all, it gives you the freedom to build the best customer experiences.
Zendesk Complaint Management Software
Zendesk Support, a leading Complaint Management system, is a wonderfully simple system for tracking, prioritizing, and solving customer support tickets from any channel. Support easily manages complaints with software that allows businesses to improve communication and turn interactions into lasting quality relationships by improving the customer experience and delivering seamless, consistent support across channels.