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Zoom

Show rating breakdown
4.6 out of 5 stars
63,405 reviews
  • 12 profiles
  • 61 categories
Average star rating
4.6
#1 in 35 categories
Grid® leader
Serving customers since
2011

Zoom Solutions

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Zoom Workplace

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Customer Experience Solutions
Tools in an AI-first work platform
Workvivo HQ

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Zoom Custom AI Companion

1 review

Customize Zoom AI Companion by tailoring AI agents and skills to address your unique needs, and drive efficiency across your organization. With the Custom AI Companion paid add-on for Zoom Workplace plans, you can include information from your data sources, including third-party applications, using Zoom AI Studio for expanded knowledge to help drive decisions, actions, and complete tasks.

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Zoom Workforce Engagement Management

1 review

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Zoom My Notes

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My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation.

Profile Name

Star Rating

47998
13032
1794
339
242

Zoom Reviews

Review Filters
Profile Name
Star Rating
47998
13032
1794
339
242
Verified User
G
Verified User
08/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Essential for Large-Scale Internal Communication

|Workvivo
I like how simple and easy Workvivo is to use and navigate. I enjoy the way it's set up, allowing me to navigate to different parts of our community easily. It's been very important for managing internal communications efficiently in our large organization with over 3,000 employees.
Verified User in Consumer Services
UC
Verified User in Consumer Services
08/12/2026
Validated Reviewer
Verified Current User
Review source: Thank You page

Zoom Workplace Review 2026

|Zoom Workplace
It’s clear and doesn’t lag. It’s also easy to use and straightforward overall.
Dheeraj S.
DS
Dheeraj S.
--
08/11/2026
Validated Reviewer
Verified Current User
Review source: Thank You page

Clear Audio, Effortless Collaboration

|Zoom Workplace
I like Zoom Workplace for its clear audio and video quality, easy-to-use interface, and reliable meetings. The screen sharing, chat, and collaboration features work well for team collaboration in virtual mode. I appreciate the recording of training sessions and the ability to take control of others' systems, which makes it effective for our needs. It offers better and more stable audio and video quality compared to what we used before, which was Skype. The initial setup was very easy.

About

Contact

HQ Location:
San Jose, CA

Social

@zoom

What is Zoom?

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals, with Zoom AI Companion capabilities woven throughout. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like Team Chat, Phone, Meetings, omnichannel cloud Contact Center, AI Companion, Whiteboard, and more, in one offering.

Details

Year Founded
2011
Website
www.zoom.com