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Zoho

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32,506 reviews
  • 163 profiles
  • 271 categories
Average star rating
4.4
#1 in 28 categories
Grid® leader
Serving customers since
1996
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Zoho Assist is a cloud-based remote support and screen sharing solution designed to facilitate seamless and secure connections between technicians and clients. It enables IT professionals to provide instant support, perform unattended access, and conduct online meetings or training sessions without the need for prior installations. With its user-friendly interface and robust security protocols, Zoho Assist ensures efficient troubleshooting and collaboration across various platforms. Key Features and Functionality: - On-Demand Remote Support: Initiate instant remote sessions to troubleshoot client issues in real-time without prior installation requirements. - Unattended Remote Access: Configure and access remote computers anytime, even without an end-user present, facilitating maintenance and updates. - Multi-Platform Support: Compatible with Windows, macOS, Linux, Android, iOS, Chromebook, and Raspberry Pi, ensuring versatile connectivity. - File Transfer: Securely send and receive files up to 5GB during active sessions, streamlining the support process. - Voice and Video Chat: Enhance communication with integrated audio and video conferencing capabilities during remote sessions. - Screen Sharing and Annotation: Share screens for presentations or collaborative work, with tools to annotate and highlight key areas. - Diagnostic Tools: Access system diagnostics like Task Manager and Command Prompt to efficiently identify and resolve issues. - Session Recording: Record sessions for auditing, training, or future reference, ensuring transparency and continuous improvement. - Security Measures: Employs 256-bit AES encryption, two-factor authentication, and complies with industry standards to protect data and privacy. Primary Value and User Solutions: Zoho Assist addresses the critical need for efficient and secure remote support in today's digital landscape. By enabling instant connectivity and comprehensive control over remote systems, it reduces downtime, enhances productivity, and eliminates the geographical barriers between technicians and clients. Its multi-platform compatibility ensures that businesses can support a diverse range of devices, while robust security features safeguard sensitive information. Whether for IT help desks, managed service providers, or individual technicians, Zoho Assist streamlines remote assistance, making it an invaluable tool for effective and reliable support operations.

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ManageEngine PAM360

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Star Rating

21811
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254

Zoho Reviews

Review Filters
Profile Name
Star Rating
21811
8827
1379
234
254
Verified User in Automotive
TA
Verified User in Automotive
10/07/2026
Validated Reviewer
Review source: Organic
Translated Using AI

Easy to use and perfectly interconnected with 3CX

Ease of use and interconnection with 3CX
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
10/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Simple, Budget-Friendly Choice for Small and Startup Companies

Simplicity and budget friendly for small and startup companies
Verified User in Food Production
AF
Verified User in Food Production
10/07/2026
Validated Reviewer
Verified Current User
Review source: Organic

Affordable, easy to set up and manage

Cost vs product quality. It is easy to set up and cheap comparing to other products on market.

About

Contact

Phone:
+1 (888) 900-9646
HQ Location:
Austin, TX

Social

@Zoho

What is Zoho?

Zoho Corporation is a privately held, profitable software development company. With over 150 million users worldwide, Zoho's 60+ products support sales and marketing, collaboration, finance, and recruitment needs. Zoho does not sell customer data or use it for advertising. Zoho's infrastructure is certified for ISO 27001, GDPR, SOC 2, and HIPAA. Our Global HQ is in Chennai, India, and the US HQ is in Austin, Texas.

Details

Year Founded
1996
Website
www.zoho.com