Zelthy's Patient Services platform is an AI-powered solution designed to streamline and enhance patient support programs across the entire healthcare journey. By integrating intelligent automation, the platform addresses common challenges in patient enrollment, adherence monitoring, and outcome reporting, enabling pharmaceutical companies to deploy customized programs efficiently within weeks. Key Features and Functionality: - Automated Enrollment and Onboarding: The platform offers digital self-service enrollment with document verification and eligibility checks, reducing processing times by up to 60% and minimizing errors. - Benefits Verification and Financial Navigation: AI agents automate insurance benefits investigations, prior authorization tracking, and co-pay assistance, ensuring patients receive timely financial support. - Adherence Monitoring: Predictive analytics identify patients at risk of non-adherence, enabling proactive interventions that have improved adherence rates by 45% in deployed programs. - Call Center Operations: AI-augmented call centers provide real-time compliance monitoring and support, enhancing patient engagement and satisfaction. - Outcome Reporting: The platform delivers real-time patient-reported outcomes and analytics, facilitating continuous program optimization and regulatory compliance. Primary Value and Solutions Provided: Zelthy's Patient Services platform addresses the inefficiencies of traditional patient support programs by automating repetitive tasks and providing real-time insights. This approach allows healthcare providers to focus more on direct patient care, leading to improved health outcomes and operational efficiency. The platform's rapid deployment capability, customizable templates, and AI-driven automation enable pharmaceutical companies to implement effective, compliant, and patient-centric support programs tailored to specific therapies and markets.

Zelthy's Advanced Therapies solution is a comprehensive platform designed to manage the intricate processes involved in cell, gene, and specialty therapies. It ensures seamless coordination from patient identification through manufacturing and logistics to post-treatment monitoring, addressing the unique challenges of these personalized treatments. Key Features and Functionality: - Vein-to-Vein Orchestration: Manages the entire therapy lifecycle, including referral, diagnosis, apheresis scheduling, manufacturing coordination, cold-chain logistics, infusion, and long-term follow-up. - AI-Powered Matching: Utilizes artificial intelligence to match patients with certified treatment centers based on geography, therapy type, and urgency, optimizing scheduling and reducing delays. - Chain-of-Custody Tracking: Provides real-time visibility into the therapy's journey, ensuring compliance with regulatory requirements and maintaining the integrity of the treatment. - Cold Chain Logistics Management: Monitors temperature-sensitive shipments with predictive alerts and deviation management to prevent excursions that could compromise therapy efficacy. - REMS Compliance: Facilitates Risk Evaluation and Mitigation Strategies by managing prescriber certification, patient enrollment, pharmacy qualification, and dispensing controls. - Post-Treatment Monitoring: Supports long-term follow-up protocols, including adverse event monitoring and outcomes reporting, essential for therapies requiring extended observation periods. Primary Value and User Solutions: Zelthy's Advanced Therapies platform addresses the critical need for precision and coordination in delivering complex therapies. By integrating all stakeholders—treatment centers, manufacturers, couriers, and coordinators—into a unified system, it minimizes the risk of errors and delays that can adversely affect patient outcomes. The platform's AI-driven tools and real-time tracking capabilities enhance operational efficiency, reduce manual workload, and ensure compliance with stringent regulatory standards. Ultimately, Zelthy empowers healthcare providers and pharmaceutical companies to deliver personalized therapies more effectively, improving patient access and treatment success rates.

Zelthy Commercial Operations covers MR tools, HCP consultation platforms, sampling management, ordering portals for clinics and distributors, and patient fulfillment infrastructure. AI agents personalise HCP engagement at scale, predict reorder probability, monitor field compliance in real time, and flag adverse event mentions during detailing.

Zelthy Traceability provides end-to-end pharmaceutical supply chain execution with AI agents that detect anomalies in serialization data, predict stockouts 7–14 days in advance, monitor cold chain temperatures with predictive alerting, and automate DSCSA/FMD compliance reporting. The Distributor Management System (DMS) module covers: distributor ordering, sales data capture, temperature data capture, and track-and-trace.