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Worksmith

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37 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2015
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Worksmith Workforce

30 reviews

Worksmith Workforce (fka Progress Retail) is the all-in-one platform built for retail teams. From task management and structured learning to store audits, communications, and role-based workflows — Workforce gives everyone from store associates to district managers exactly what they need to do their job well. Retail operations move fast. Worksmith Workforce keeps every location aligned, every team informed, and every task accounted for — without the noise of tools that weren't built for the floor. Built for Retail Operations, L&D, Visual Merchandising, HR, and IT teams managing multi-location retail environments.

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Worksmith

7 reviews

Worksmith is a comprehensive facilities and experience management platform designed to connect commercial tenants and property managers with top-tier local service providers across the United States and Canada. By streamlining the sourcing, scheduling, management, and payment processes for various facility needs, Worksmith empowers businesses to efficiently maintain and enhance their commercial spaces. Key Features and Functionality: - Repairs & Maintenance: Address both emergency repairs and preventative maintenance to ensure operational continuity. - Commercial Cleaning: Access specialized cleaning and sanitization services tailored to diverse commercial environments. - Openings & Closures: Facilitate seamless new location openings and manage closures with professional support. - Garment & Linen Care: Utilize services such as dry cleaning, laundry, alterations, and other specialty offerings. - Centralized Management: Oversee all facility-related tasks through a unified platform, enhancing operational efficiency. - Vendor Network: Connect with a curated network of qualified local service providers, ensuring quality and reliability. Primary Value and Solutions: Worksmith addresses the complexities of facility management by offering a centralized solution that simplifies the coordination of various services. For clients, this means reduced administrative burdens, cost savings, and the assurance that facility needs are met promptly and professionally. For service providers, Worksmith serves as a valuable marketing channel, offering job opportunities without the hassles of sales, marketing, billing, or collections. This dual-sided approach ensures that commercial spaces are maintained to the highest standards, enhancing the overall customer experience.

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Worksmith Reviews

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Steve S.
SS
Steve S.
10/25/2024
Validated Reviewer
Verified Current User
Review source: Organic

This product is fantastic

Our tour guide / onboarding person has been fantastic. The team at Progress retail truly cares about our business.
Katrina F.
KF
Katrina F.
Certified Medical Cannabis Consultant, Sales Lead, Education Coordinator
07/22/2024
Validated Reviewer
Verified Current User
Review source: Organic

Useful for general retail and great analytics, not entirely suitable for our niche industry.

The platform is highly customizable and easy enough to manage. The breakdown of sections into small increments definitely helps with retention and progressive completion. The user analytics is very useful for keeping your team on track and seeing who is actively participating and making progress. There are great customer service modules which help set your team up for success with selling and knowing how to engage properly. The animations and visual graphics are a great tool for breaking down the core concepts and retaining knowledge. Overall, there are a lot of useful general retail training components that are best applied to newer sales associates or those without any prior experience. The materials are presented in a clear, appropriate and orderly fashion, and the platform is easy to navigate. You can create custom modules and materials with the assistance of the progress team which is helpful with tailoring your training to your businesses specific needs.
Sue K.
SK
Sue K.
Andrews Retail
07/25/2023
Validated Reviewer
Review source: Organic

Streamlining & Simplifying our Communication as We Grow

Progress helped solve our challenge with our Head Office Team communicating with our 4 locations. Additionally they helped us create a great and effcient way to share our story with new hires and continue to elevate our teams through continuous accounable training programs.

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HQ Location:
Austin, US

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What is Worksmith?

Worksmith Workforce is a retail workforce management platform built for the complexity of multi-location retail operations. It consolidates task management, employee training, store audits, and team communications into a single platform — purpose-built for the roles and workflows that keep stores running.

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Year Founded
2015