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Worksmith

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37 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2015
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Worksmith Workforce

30 reviews

Worksmith Workforce (fka Progress Retail) is the all-in-one platform built for retail teams. From task management and structured learning to store audits, communications, and role-based workflows — Workforce gives everyone from store associates to district managers exactly what they need to do their job well. Retail operations move fast. Worksmith Workforce keeps every location aligned, every team informed, and every task accounted for — without the noise of tools that weren't built for the floor. Built for Retail Operations, L&D, Visual Merchandising, HR, and IT teams managing multi-location retail environments.

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Worksmith

7 reviews

Worksmith is a comprehensive facilities and experience management platform designed to connect commercial tenants and property managers with top-tier local service providers across the United States and Canada. By streamlining the sourcing, scheduling, management, and payment processes for various facility needs, Worksmith empowers businesses to efficiently maintain and enhance their commercial spaces. Key Features and Functionality: - Repairs & Maintenance: Address both emergency repairs and preventative maintenance to ensure operational continuity. - Commercial Cleaning: Access specialized cleaning and sanitization services tailored to diverse commercial environments. - Openings & Closures: Facilitate seamless new location openings and manage closures with professional support. - Garment & Linen Care: Utilize services such as dry cleaning, laundry, alterations, and other specialty offerings. - Centralized Management: Oversee all facility-related tasks through a unified platform, enhancing operational efficiency. - Vendor Network: Connect with a curated network of qualified local service providers, ensuring quality and reliability. Primary Value and Solutions: Worksmith addresses the complexities of facility management by offering a centralized solution that simplifies the coordination of various services. For clients, this means reduced administrative burdens, cost savings, and the assurance that facility needs are met promptly and professionally. For service providers, Worksmith serves as a valuable marketing channel, offering job opportunities without the hassles of sales, marketing, billing, or collections. This dual-sided approach ensures that commercial spaces are maintained to the highest standards, enhancing the overall customer experience.

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Worksmith Reviews

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Zuanyelis R.
ZR
Zuanyelis R.
02/09/2026
Validated Reviewer
Verified Current User
Review source: Organic

Extremely User-Friendly for Managers and Employees Alike

How user-friendly it is once you understand the platform and how to use it! For both the management team and the employees who take the training.
AC
Aasta C.
02/06/2026
Validated Reviewer
Review source: Organic

Streamlined Training Across Locations with Exceptionally Responsive Support

Progress Retail helps streamline training across all locations by keeping everything organized in one place and making it easy to track who has completed required training. On top of that, Ray and his team are incredibly helpful and responsive whenever we have questions, which makes rollout and ongoing use very easy.
Katia S.
KS
Katia S.
02/02/2026
Validated Reviewer
Review source: Organic

User-Friendly Platform with Outstanding Support

I like the ease of the platform, making it user-friendly and comfortable for all teams, regardless of their tech capacity. Uploading content is easy, which I really appreciate. Communication with support, especially with Rey, is fantastic. I also value the platform's functionality effectiveness and how AI is incorporated into it.

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HQ Location:
Austin, US

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What is Worksmith?

Worksmith Workforce is a retail workforce management platform built for the complexity of multi-location retail operations. It consolidates task management, employee training, store audits, and team communications into a single platform — purpose-built for the roles and workflows that keep stores running.

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Year Founded
2015