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Worksmith

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37 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2015
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Worksmith Workforce

30 reviews

Worksmith Workforce (fka Progress Retail) is the all-in-one platform built for retail teams. From task management and structured learning to store audits, communications, and role-based workflows — Workforce gives everyone from store associates to district managers exactly what they need to do their job well. Retail operations move fast. Worksmith Workforce keeps every location aligned, every team informed, and every task accounted for — without the noise of tools that weren't built for the floor. Built for Retail Operations, L&D, Visual Merchandising, HR, and IT teams managing multi-location retail environments.

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Worksmith

7 reviews

Worksmith is a comprehensive facilities and experience management platform designed to connect commercial tenants and property managers with top-tier local service providers across the United States and Canada. By streamlining the sourcing, scheduling, management, and payment processes for various facility needs, Worksmith empowers businesses to efficiently maintain and enhance their commercial spaces. Key Features and Functionality: - Repairs & Maintenance: Address both emergency repairs and preventative maintenance to ensure operational continuity. - Commercial Cleaning: Access specialized cleaning and sanitization services tailored to diverse commercial environments. - Openings & Closures: Facilitate seamless new location openings and manage closures with professional support. - Garment & Linen Care: Utilize services such as dry cleaning, laundry, alterations, and other specialty offerings. - Centralized Management: Oversee all facility-related tasks through a unified platform, enhancing operational efficiency. - Vendor Network: Connect with a curated network of qualified local service providers, ensuring quality and reliability. Primary Value and Solutions: Worksmith addresses the complexities of facility management by offering a centralized solution that simplifies the coordination of various services. For clients, this means reduced administrative burdens, cost savings, and the assurance that facility needs are met promptly and professionally. For service providers, Worksmith serves as a valuable marketing channel, offering job opportunities without the hassles of sales, marketing, billing, or collections. This dual-sided approach ensures that commercial spaces are maintained to the highest standards, enhancing the overall customer experience.

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Worksmith Reviews

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Verified User in Retail
AR
Verified User in Retail
04/16/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great to Use and seamless integration!

Progress Retail is simple to use and fairly straight forward. It has many of the necessary functions that are needed for standard retail use. Integration was very easy, especially with the CEO Ray. Level of support has been great.
Vincenzo F.
VF
Vincenzo F.
03/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great for keeping tracked of work, orders and scheduling.

Worksmith is the only platform we use and recommend all our clients to use it. We're able to price negotiate schedule, change schedule and complete tasks through the app or desktop.
Alex T.
AT
Alex T.
Director, Retail Experience at Fleet Feet
03/10/2025
Validated Reviewer
Verified Current User
Review source: Organic

A powerful tool built around the front line associate experience

○ Fully collaborative in preparing for implementation that resulted in a smooth roll out. ○ Simple and clean tool that makes it easy for front end users to navigate and engage with. ○ Wide range of solutions (learning, task management, communication) that minimizes the need for multiple platforms. ○ They truly listen to feedback and we've already seen several changes made to the platform based on our requests. ○ Quick resolutions from technical support team. ○ Easy access and prompt responses from account managers whenever questions arise.

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HQ Location:
Austin, US

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What is Worksmith?

Worksmith Workforce is a retail workforce management platform built for the complexity of multi-location retail operations. It consolidates task management, employee training, store audits, and team communications into a single platform — purpose-built for the roles and workflows that keep stores running.

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Year Founded
2015