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Worksmith

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37 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2015
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Worksmith Workforce

30 reviews

Worksmith Workforce (fka Progress Retail) is the all-in-one platform built for retail teams. From task management and structured learning to store audits, communications, and role-based workflows — Workforce gives everyone from store associates to district managers exactly what they need to do their job well. Retail operations move fast. Worksmith Workforce keeps every location aligned, every team informed, and every task accounted for — without the noise of tools that weren't built for the floor. Built for Retail Operations, L&D, Visual Merchandising, HR, and IT teams managing multi-location retail environments.

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Worksmith

7 reviews

Worksmith is a comprehensive facilities and experience management platform designed to connect commercial tenants and property managers with top-tier local service providers across the United States and Canada. By streamlining the sourcing, scheduling, management, and payment processes for various facility needs, Worksmith empowers businesses to efficiently maintain and enhance their commercial spaces. Key Features and Functionality: - Repairs & Maintenance: Address both emergency repairs and preventative maintenance to ensure operational continuity. - Commercial Cleaning: Access specialized cleaning and sanitization services tailored to diverse commercial environments. - Openings & Closures: Facilitate seamless new location openings and manage closures with professional support. - Garment & Linen Care: Utilize services such as dry cleaning, laundry, alterations, and other specialty offerings. - Centralized Management: Oversee all facility-related tasks through a unified platform, enhancing operational efficiency. - Vendor Network: Connect with a curated network of qualified local service providers, ensuring quality and reliability. Primary Value and Solutions: Worksmith addresses the complexities of facility management by offering a centralized solution that simplifies the coordination of various services. For clients, this means reduced administrative burdens, cost savings, and the assurance that facility needs are met promptly and professionally. For service providers, Worksmith serves as a valuable marketing channel, offering job opportunities without the hassles of sales, marketing, billing, or collections. This dual-sided approach ensures that commercial spaces are maintained to the highest standards, enhancing the overall customer experience.

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Worksmith Reviews

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Heather F.
HF
Heather F.
Senior Manager, Retail Education | Fleet Feet
03/10/2025
Validated Reviewer
Verified Current User
Review source: Organic

Progress Retail: Exceptional Partners in Retail Education

Ray and the entire Progress Retail team have been truly outstanding partners. From the very beginning, their responsiveness has been remarkable, making us feel valued and supported at every step. They don't just provide a platform; they actively listen to our feedback and suggestions, demonstrating a commitment to continuous improvement and tailoring the solution to our specific needs. Progress Retail is the trusted tool for our retail education strategy. The user-friendly interface and easily accessible analytics have made learning accessible and impactful for our store teams across the country. Not to mention, their customer support is second to none.
Georgia M.
GM
Georgia M.
02/16/2025
Validated Reviewer
Review source: Organic

National Retail Training Manager

A platform to create and house learning content created and tailored for our brand. Having the ability to work with a team that enables such a seamless journey throughout each course has been very delightful.
Anthony F.
AF
Anthony F.
01/07/2025
Validated Reviewer
Review source: Organic

Great platform with exceptional support from beggin to end

There system is well thought out and very intuative. They followup extremely quickly and we have yet to find any thing that they have not been able to fix or explain well. The system is easy to impliment and they do most of the heavy lifting of getting the process going and importing all the stuff into the platform. Customer support is beyond normal levels

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HQ Location:
Austin, US

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What is Worksmith?

Worksmith Workforce is a retail workforce management platform built for the complexity of multi-location retail operations. It consolidates task management, employee training, store audits, and team communications into a single platform — purpose-built for the roles and workflows that keep stores running.

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Year Founded
2015