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Worksmith

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37 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2015
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Worksmith Workforce

30 reviews

Worksmith Workforce (fka Progress Retail) is the all-in-one platform built for retail teams. From task management and structured learning to store audits, communications, and role-based workflows — Workforce gives everyone from store associates to district managers exactly what they need to do their job well. Retail operations move fast. Worksmith Workforce keeps every location aligned, every team informed, and every task accounted for — without the noise of tools that weren't built for the floor. Built for Retail Operations, L&D, Visual Merchandising, HR, and IT teams managing multi-location retail environments.

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Worksmith

7 reviews

Worksmith is a comprehensive facilities and experience management platform designed to connect commercial tenants and property managers with top-tier local service providers across the United States and Canada. By streamlining the sourcing, scheduling, management, and payment processes for various facility needs, Worksmith empowers businesses to efficiently maintain and enhance their commercial spaces. Key Features and Functionality: - Repairs & Maintenance: Address both emergency repairs and preventative maintenance to ensure operational continuity. - Commercial Cleaning: Access specialized cleaning and sanitization services tailored to diverse commercial environments. - Openings & Closures: Facilitate seamless new location openings and manage closures with professional support. - Garment & Linen Care: Utilize services such as dry cleaning, laundry, alterations, and other specialty offerings. - Centralized Management: Oversee all facility-related tasks through a unified platform, enhancing operational efficiency. - Vendor Network: Connect with a curated network of qualified local service providers, ensuring quality and reliability. Primary Value and Solutions: Worksmith addresses the complexities of facility management by offering a centralized solution that simplifies the coordination of various services. For clients, this means reduced administrative burdens, cost savings, and the assurance that facility needs are met promptly and professionally. For service providers, Worksmith serves as a valuable marketing channel, offering job opportunities without the hassles of sales, marketing, billing, or collections. This dual-sided approach ensures that commercial spaces are maintained to the highest standards, enhancing the overall customer experience.

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Worksmith Reviews

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Samy C.
SC
Samy C.
12/24/2025
Validated Reviewer
Review source: G2 invite

Flexible Pricing, Effortless Navigation

I appreciate that Worksmith simplifies the process and makes it easy to navigate. It's very flexible in terms of pricing compared to other portals, where pricing structures are rigid, and fields are limited. This flexibility allows contractors to explain certain elements of the breakdown effectively. The initial setup was easy.
Alicia .
A
Alicia .
12/23/2025
Validated Reviewer
Review source: G2 invite

Phenomenal CRM and Work Order Management

I love how our entire company uses Worksmith for work order management. It's very simple to use and efficient, making it one of the best CRM systems we've worked with so far. It's a fantastic one-stop shop to receive new work orders from customers, update the notes section of work orders, submit pricing and estimates, and handle automated invoice management. The team at Worksmith is absolutely phenomenal, providing great customer service and being very responsive to any of our questions. Their platform is very efficient, easy to use, simple to understand, and offers a very comprehensive work order management system. The onboarding and training session was fantastic, making it very easy to get onboarded and have support throughout the entire process.
Verified User in Retail
AR
Verified User in Retail
09/30/2025
Validated Reviewer
Verified Current User
Review source: Organic

Worksmith makes your life easier!

I love the integration with every sector that retail operations touches - it makes our life easier in the office but also the user experience for the stores is great.

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HQ Location:
Austin, US

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What is Worksmith?

Worksmith Workforce is a retail workforce management platform built for the complexity of multi-location retail operations. It consolidates task management, employee training, store audits, and team communications into a single platform — purpose-built for the roles and workflows that keep stores running.

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Year Founded
2015