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Worksmith

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37 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.9
Serving customers since
2015
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Worksmith Workforce

30 reviews

Worksmith Workforce (fka Progress Retail) is the all-in-one platform built for retail teams. From task management and structured learning to store audits, communications, and role-based workflows — Workforce gives everyone from store associates to district managers exactly what they need to do their job well. Retail operations move fast. Worksmith Workforce keeps every location aligned, every team informed, and every task accounted for — without the noise of tools that weren't built for the floor. Built for Retail Operations, L&D, Visual Merchandising, HR, and IT teams managing multi-location retail environments.

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Worksmith

7 reviews

Worksmith is a comprehensive facilities and experience management platform designed to connect commercial tenants and property managers with top-tier local service providers across the United States and Canada. By streamlining the sourcing, scheduling, management, and payment processes for various facility needs, Worksmith empowers businesses to efficiently maintain and enhance their commercial spaces. Key Features and Functionality: - Repairs & Maintenance: Address both emergency repairs and preventative maintenance to ensure operational continuity. - Commercial Cleaning: Access specialized cleaning and sanitization services tailored to diverse commercial environments. - Openings & Closures: Facilitate seamless new location openings and manage closures with professional support. - Garment & Linen Care: Utilize services such as dry cleaning, laundry, alterations, and other specialty offerings. - Centralized Management: Oversee all facility-related tasks through a unified platform, enhancing operational efficiency. - Vendor Network: Connect with a curated network of qualified local service providers, ensuring quality and reliability. Primary Value and Solutions: Worksmith addresses the complexities of facility management by offering a centralized solution that simplifies the coordination of various services. For clients, this means reduced administrative burdens, cost savings, and the assurance that facility needs are met promptly and professionally. For service providers, Worksmith serves as a valuable marketing channel, offering job opportunities without the hassles of sales, marketing, billing, or collections. This dual-sided approach ensures that commercial spaces are maintained to the highest standards, enhancing the overall customer experience.

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Worksmith Reviews

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Verified User in Retail
AR
Verified User in Retail
09/29/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Tool for Any Business

The program is super easy to use use and has great support from the team.
Chris H.
CH
Chris H.
09/23/2025
Validated Reviewer
Verified Current User
Review source: Organic

A great partner for a growing retail business.

The entire team at Worksmith has been wonderful to work with. They are attentive and respond quickly whenever issues are escalated to them.
Verified User in Cosmetics
AC
Verified User in Cosmetics
08/27/2025
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional value, service, and ROI

Worksmith has been critical in the upkeep of our beauty stores across the US, ensuring we maintain our brand image and support the longevity of our counters. Deploying Worksmith was a breeze with the support of their all star team, that supported us with set up, training, and implementation of the tool. Our Field teams are now able to focus on deliver exceptional customer service to our clients instead of worrying about how to handle maintenance issues now that they can submit requests quickly through the mobile app. Worksmiths platform is user friendly, customizable, and connects to a expansive network of vendors that has been able to deliver on all requests in a agile and efficient way. We can easily pull reporting and provide our leadership teams data to provide a comprehensive view of how our points of sale are performing in regards to maintenance, which has been incredibly beneficial as we plan expansion of our distribution points.

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HQ Location:
Austin, US

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What is Worksmith?

Worksmith Workforce is a retail workforce management platform built for the complexity of multi-location retail operations. It consolidates task management, employee training, store audits, and team communications into a single platform — purpose-built for the roles and workflows that keep stores running.

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Year Founded
2015