West Technology Group
7 reviews
- 2 profiles
- 8 categories
Average star rating
3.8
Serving customers since
1986
All Products & Services
TeleVox
TeleVox Solutions gives an integrated single source for meeting patients' individual contact preferences. Helps to combine automated phone calls, text messages, emails and mailed outreach for communication strategies that compel patients to respond and stay on track in their ongoing care.
Mosaicx
Mosaicx conversational AI uses voice recognition and digital messaging to help users find information quickly and resolve issues without help from an agent.
West Technology Group Reviews
SG
Sarbjit G.
Clinic Manager at Midtown Peach Tree HealthTeleVox Great for Basic Needs
TeleVox was great at the time that we had it, where it would send out reminders for appts. . Unfortunately we wanted more out of it that it was not able to provide for us.
UC
Verified User in Computer & Network Security
Mosaic for business intelligence
A good mix of conversation starters and facts to add to pitches.
JW
Jacob W.
Effective and easy to use!
The live response tracker is one of the most helpful aspects I've noticed when using the Televox platform. Being able to track precisely how our response rates look almost immediately after release has allowed our organization to react quickly and efficiently when changes are needed.
About
What is West Technology Group?
West solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable - turning Information to Insight.
Details
Year Founded
1986
Website
www.west.com