As a studio manager, I was looking for a system that could support the way we operate. We offer group, private, and duet sessions, each with different booking and pricing requirements, and Vibefam gives us the flexibility to manage them all in one place. Having multiple payment options like FPX, GrabPay, credit cards, and Apple Pay has also made it much easier for members to complete their bookings. We had used other software before, but Vibefam offered the right balance of features and pricing for a growing studio like ours. Setting up our packages was straightforward, and both our team and members found the platform easy to use. The onboarding process was smooth, and whenever we've needed assistance, the support team has always been responsive and helpful.

As an instructor, the class scheduling is what stands out most. Even with FitMetrics operating across several locations, I always know precisely which class is mine and where it's held, no mix-ups. The booking website is straightforward enough that members rarely need help using it, which has cut down on the admin questions. Being able to check schedules from my phone conveniently or desktop are helpful and both the onboarding process and ongoing support have been solid.

As an instructor, I mainly need a system that lets me see exactly who's attending each class, and Vibefam makes that really easy. I can quickly check who's booked in, take attendance, and keep track of my teaching schedule. I also like that I can switch to a monthly calendar view, which gives me a better overview of my upcoming classes. Even better, everything syncs with my Google Calendar, so managing my schedule is effortless. The platform is intuitive, the interface is clean, and having our own branded app also gives the studio a more professional image.