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UserWay Inc.

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4.8 out of 5 stars
652 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2016
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UserWay

652 reviews

UserWay is a pioneer in innovative website accessibility technologies. It provides helpful accessibility plugins that work without refactoring your website's existing code and will increase compliance with WCAG 2.1 , ATAG 2.0 , ADA ,& Section 508 requirements.

Profile Name

Star Rating

572
70
6
1
3

UserWay Inc. Reviews

Review Filters
Profile Name
Star Rating
572
70
6
1
3
FL
Fernando L.
03/25/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Excellent user support and top-notch software

|UserWay
The platform is simple, yet VERY powerful. What I love the most is the customer support. In a world of impersonal chatbots, its a breath of fresh air to actually receive immediate help from a human!
Lorena B.
LB
Lorena B.
03/19/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Super satisfied

|UserWay
Very kind and helpful support, I asked for information via chat and in a few minutes they answered me
Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
03/18/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Outstanding level of customer service.

|UserWay
As someone who had never used UserWay before, I had a lot of technical questions in regards to functionality. All my questions were responded to quickly and in a way that may sense. I honestly don't recall having received better customer service from anyone before.

About

Contact

HQ Location:
Wilmington, Delaware

Social

@UserWayOrg

What is UserWay Inc.?

UserWay Inc. is a leading provider of web accessibility solutions aimed at making websites more inclusive for individuals with disabilities. Their flagship product, the UserWay Accessibility Widget, offers a range of features designed to enhance website compliance with accessibility standards, such as WCAG and ADA. Through automated tools and real-time monitoring, UserWay empowers organizations to improve user experience for all visitors. For more information, visit their website at https://userway.org/.

Details

Year Founded
2016
Website
userway.org