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Positive User

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51 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2016
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Positive User Reviews

Review Filters
Profile Name
Star Rating
32
15
1
1
2
Verified User in Computer Software
UC
Verified User in Computer Software
09/08/2020
Validated Reviewer
Verified Current User
Review source: Organic

Helps me give my leads the required attention they deserve

As the Sales Lead, there is nothing more important to me then developing relationships and rapport with my customers and new prospects.User.com helps me achieve that by allowing me to personalize messages to potential leads visiting our website, so I never sound automated. Furthermore the chat bot and live chat features definitely help keep my leads engaged and active, so they don't loose interest along the way. I also love the fact that I can access it directly from my gmail, very easy and practical to use.
Katarzyna K.
KK
Katarzyna K.
08/27/2020
Validated Reviewer
Review source: Organic

Great solution to build better customer relationships and improve different teams' work

- website visitors' tracking options which help to personalize the message in the right channels and at the right time, i.e we can easier communicate with the trial users and notify them before the trial ends or automatically send email campaigns to those whose trials version have already finished (to be in touch with them or ask them for a feedback which helps us to improve our tool to our potential customes' needs). - options to easier convert our website's visitors to trial users, - automation solutions, - integration with other tools and apps we use, - clear and intuitive to use interface.
Roxana M.
RM
Roxana M.
Head of Marketing @SocialBee
08/24/2020
Validated Reviewer
Verified Current User
Review source: Organic

User is the all-in-one solution your marketing team needs!

I like that User enables the team to be more organized when it comes either to current leads, deals (sales), live chat (support), and overall marketing activities that we undertake. Communication and conversion have the potential to be optimized with User. This is a major game-changer for every marketer and his/ her team!

About

Contact

HQ Location:
Paris, FR

Social

@user_com_app

What is Positive User?

Part of Positive’s digital marketing ecosystem, Positive User is the customer engagement platform built to bridge the gap between tools that are too limited for growth and platforms that are too complex and expensive. One platform. Every channel. One customer profile. Email, SMS, WhatsApp, web push, in-app, chat, landing pages, CRM, and automation: what five different vendors usually sell you, working from a single login. Marketing, sales, and customer service teams across Europe use Positive User to orchestrate the full customer journey, from first contact to loyalty, without technical barriers. What makes us different: -Clean and intuitive by design: drag-and-drop builder, ready-made automation scenarios, and onboarding AI who do the heavy lifting with you - Powerful enough to scale without limits: advanced workflows, granular segmentation and behavioral triggers -AI-native from day one: Uma, our always-on AI assistant, is embedded directly in your workflow so you can access data and uncover insights in natural language, instantly -Built and hosted in Europe: 100% European infrastructure, teams, and data governance, under European law -Human at the core: multilingual support, local teams, and strategic guidance from people who know your market Our team consists of people who always reach out for more and don’t understand the meaning of the word ‘impossible’. Trusted by 100,000+ businesses across Europe. From independent founders to companies serving millions of customers. To learn more visit: https://user.com/

Details

Year Founded
2016
Website
www.user.com