It is a platform that allows for large-scale benchmarking in the market, compared to competitors, with multiple features that enable us to assess the influence on our brands. It is a tool that is highly regarded on a daily basis, as advocacy and influence are major issues for the group. In terms of ergonomics, the tool is quite easy to use, and even more so with the Traackr Academy solution, which allows for very easy training. Not to mention the Traackr teams, who are very responsive, answering all our questions and helping us solve our problems. They are also very attentive to their clients, regarding our needs to continuously evolve the platform.

a comprehensive platform that keeps improving the customer support is always available & happy to help

The analysis part is interesting and allows me to be more relevant in my reports. Customer support is also very good thanks to Victor.