Once you quickly familarize yourself with the Tourial platform, it's super easy-to-use and a lot more flexibile with creativity (fonts, logos, color schemes, etc.) than some of the other tools I've used. As far as customer service - the Tourial team (and specifically Cole Oslund, our dedicated account rep) always have a genuine desire to help where needed and elevate our current tour building strategies.

The platform is very simple to use. We were able to get up and running quickly and are able to train additional team members easily. We were at a point where we needed to be able to showcase our product, but didn't have the budget or time to wait for outsourcing videos. Tourial solved our problem and we had product tours live within a couple weeks. Updating existing tours is simple and the analytics provided are just what we need to see - inside Tourial itself and in Marketo. As an aside, our CSM has also been incredible to work with and is available to help whenever we need him.

Compared to other products on the market, Tourial is incredibly easy to use. We were able to create our first tour quite quickly, and the team at Tourial was extremely helpful if any questions arose. The ability to add brand guidelines makes it easy for all members of our team to create tours with less collaboration.