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Totango

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1,810 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010

Profile Name

Star Rating

1189
511
77
16
17

Totango Reviews

Review Filters
Profile Name
Star Rating
1189
511
77
16
17
Crow S.
CS
Crow S.
11/24/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Organized Tracking with Some Details to Tweak

I really appreciate how organized Totango is and the ability to set my own tasks while being reminded by others. The functionality for task setting and reminders makes managing responsibilities smoother. The tracking feature, in general, is incredibly effective, simplifying the monitoring of key activities and communication. This organization and ease of tracking are immensely helpful for managing customer success tasks efficiently.
Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
11/05/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Seamless Salesforce Integration and Unmatched Simplicity

I really like how seamlessly Totango integrates with Salesforce. Whenever you make an update in Salesforce, it automatically reflects in Totango, which I find incredibly convenient. I'm also a big fan of how user-friendly Totango is—since we rely on it throughout the day, its ease of use truly makes a difference. Compared to other customer success platforms I've tried, none have matched Totango's simplicity.
Arusha g.
AG
Arusha g.
Customer Success Analyst l SaaS l CRM l Cloud based l AI Tech l Portfolio Management l Client Relationship I Portfolio Management I Team Management I Customer Success
11/03/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive Dashboards and Centralized Tracking, with Minor Speed Hiccups

I like how easy Totango makes it to track customer health and engagement in one place. The dashboards are intuitive, and it’s great for staying on top of renewals and customer success activities without juggling multiple tools.

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HQ Location:
New York, NY

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Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine.

Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software. Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine. Totango combines scalable customer management, predictive revenue intelligence, and a strategic post-Sales methodology focused on earning expansion through proof of customer ROI. Revenue leaders from more than 600 organizations globally rely on Totango to drive customer retention, expansion, and deeper post-Sales revenue rigor. To learn more, visit https://www.totango.com/.

Details

Year Founded
2010
Website
www.totango.com