Totango

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1,811 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010

Profile Name

Star Rating

1189
512
77
16
17

Totango Reviews

Review Filters
Profile Name
Star Rating
1189
512
77
16
17
Arusha g.
AG
Arusha g.
Customer Success AnalystMid-Market (51-1000 emp.)
11/03/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive Dashboards and Centralized Tracking, with Minor Speed Hiccups

I like how easy Totango makes it to track customer health and engagement in one place. The dashboards are intuitive, and it’s great for staying on top of renewals and customer success activities without juggling multiple tools.
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
10/28/2025
Validated Reviewer
Review source: Organic Review from Pop Up

Great Interface and Features, But Slow Support and Persistent Bugs

Totango has a great user interface and capabilities. Some AI capabilities are missing for advanced analysis and automation, but perhaps they will be implemented in time.
Prathap K.
PK
Prathap K.
Manager, Customer SuccessMid-Market (51-1000 emp.)
10/16/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Totango Simplifies Customer Management but Interface Can Be Cluttered

I like that Totango is easy to use and helps track customer health and engagement in one place. It gives clear visibility into accounts and tasks, which makes managing customers simpler.

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HQ Location:
New York, NY

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Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine.

Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software. Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine. Totango combines scalable customer management, predictive revenue intelligence, and a strategic post-Sales methodology focused on earning expansion through proof of customer ROI. Revenue leaders from more than 600 organizations globally rely on Totango to drive customer retention, expansion, and deeper post-Sales revenue rigor. To learn more, visit https://www.totango.com/.

Details

Year Founded
2010
Website
www.totango.com