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Totango

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1,810 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010

Profile Name

Star Rating

1189
511
77
16
17

Totango Reviews

Review Filters
Profile Name
Star Rating
1189
511
77
16
17
KW
Kelli W.
03/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Chat and Email-to-File Features Make Workflows Effortless

I like the chat function, that you can email from files and assign emails to the file as opposed to having to print and save emails. The best/most helpful feature for me is being able to select multiple files at once to move to a folder.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
03/05/2026
Validated Reviewer
Review source: Organic

Keeps My Tasks and Notes Perfectly Organized

Helps keep me organized with tasks and notes
Verified User in Computer Software
UC
Verified User in Computer Software
01/22/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great for account alignment, but the UI can feel cluttered and customization takes time

I like how Catalyst keeps customer conversations, goals, and action items in one place, making it easier to stay aligned with customers. It helps teams proactively manage accounts and improve customer outcomes.

About

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HQ Location:
New York, NY

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Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine.

Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software. Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine. Totango combines scalable customer management, predictive revenue intelligence, and a strategic post-Sales methodology focused on earning expansion through proof of customer ROI. Revenue leaders from more than 600 organizations globally rely on Totango to drive customer retention, expansion, and deeper post-Sales revenue rigor. To learn more, visit https://www.totango.com/.

Details

Year Founded
2010
Website
www.totango.com