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Totango

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1,810 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010

Profile Name

Star Rating

1189
511
77
16
17

Totango Reviews

Review Filters
Profile Name
Star Rating
1189
511
77
16
17
JA
Jan Emmanuel A.
10/08/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Totango is the best software that I ever used.

I like the accuracy of the numbers in the dashboard and the way filters work. Implementation is also easy. We use it all the time and the customer support is empeccable.
Dario C.
DC
Dario C.
Director of Customer Success at In Mind Cloud
10/08/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Incomplete CSM tool

User-Friendly Interface: Clean design and intuitive navigation. Custom Segmentation: Enables targeted engagement strategies.
Greg W.
GW
Greg W.
Senior Customer Success Manager at Proofpoint
10/07/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Somewhat experienced user, still mostly good stuff

I like that my company can integrate all sorts of data into Totango, and use it for creating targeted email campaigns with near-infinite flexibility. This is a blessing and a curse. On the one hand the data piece is a Swiss army knife, and only limited by our data sources and imagination. On the other hand, it can get awfully complex very quickly.

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HQ Location:
New York, NY

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Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine.

Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software. Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine. Totango combines scalable customer management, predictive revenue intelligence, and a strategic post-Sales methodology focused on earning expansion through proof of customer ROI. Revenue leaders from more than 600 organizations globally rely on Totango to drive customer retention, expansion, and deeper post-Sales revenue rigor. To learn more, visit https://www.totango.com/.

Details

Year Founded
2010
Website
www.totango.com