Totango

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1,811 reviews
  • 2 profiles
  • 9 categories
Average star rating
4.4
Serving customers since
2010

Profile Name

Star Rating

1189
512
77
16
17

Totango Reviews

Review Filters
Profile Name
Star Rating
1189
512
77
16
17
Dragomir L.
DL
Dragomir L.
Manager, Customer Success EMEAEnterprise (> 1000 emp.)
05/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

Risk evaluation and health scoring

Currently there are incorporating a lot of artificial intelligence for data analysis across the entire client portfolio and so far as being pioneers looks good and promising. Saves us a lot of manual work evaluating risk
Jarad H.
JH
Jarad H.
Customer Success ManagerMid-Market (51-1000 emp.)
04/30/2026
Validated Reviewer
Verified Current User
Review source: Organic

Health Score Tracking and Centralized Communication Made Easy

Health score tracking, to-dos and centralized department communication.
Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
04/28/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Practical Customer Success Tool

I like to be able to view customer usage data in one place, by account, and the ability to filter on different variables.

About

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HQ Location:
New York, NY

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Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine.

Totango is a Leader in The Forrester Wave™: Customer Success Platforms Report, but it isn’t customer success software. Totango is a Customer Growth Platform designed to support a new post-Sales paradigm – one focused on driving measurable customer outcomes and building a repeatable, predictable customer growth engine. Totango combines scalable customer management, predictive revenue intelligence, and a strategic post-Sales methodology focused on earning expansion through proof of customer ROI. Revenue leaders from more than 600 organizations globally rely on Totango to drive customer retention, expansion, and deeper post-Sales revenue rigor. To learn more, visit https://www.totango.com/.

Details

Year Founded
2010
Website
www.totango.com