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TokyWoky

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2013

Profile Name

Star Rating

7
3
0
0
0

TokyWoky Reviews

Review Filters
Profile Name
Star Rating
7
3
0
0
0
AA
Anne A.
02/03/2023
Validated Reviewer
Review source: Organic
Translated Using AI

The platform meets our expectations

The platform is easy to use and the requested improvements/corrections are quickly integrated. The platform allows us to capture our clients' expectations through various formats (forum, survey, etc.).
BF
Bianca F.
02/02/2023
Validated Reviewer
Verified Current User
Review source: Organic

I really value the flexibility and how the team work together with us to evolve/improve the platform

The functionality is easy to use and user-friendly. I like the clear menu/navigation and how this can easily be updated.
Verified User in Cosmetics
IC
Verified User in Cosmetics
10/19/2021
Validated Reviewer
Review source: Organic

Flexible solution to engage and build a customer community with specific interests

- Proactivity of the TW team about the platform's updates and releases, matching them with the customers' inputs to drive the product evolution by a strategical and business perspective - lots of gamification options - good vision of making social community "work'' for the business

About

Contact

HQ Location:
Paris, Île-de-France

Social

What is TokyWoky?

TokyWoky is a customer engagement platform that specializes in building and nurturing brand communities. It enables companies to leverage their most loyal customers by turning them into active community members who can help answer questions, provide support, and engage with other customers on a brand's website. By facilitating peer-to-peer customer interactions, TokyWoky helps brands boost conversion rates, increase customer satisfaction, and gather valuable insights straight from their audience. The platform offers features such as live community chats, Q&A, and user-generated content capabilities, designed to enhance the overall customer experience and build stronger brand loyalty.

Details

Year Founded
2013