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Think Simplicity

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7 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2008

Profile Name

Star Rating

7
0
0
0
0

Think Simplicity Reviews

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Profile Name
Star Rating
7
0
0
0
0
TJ W.
TW
TJ W.
Financial Controller overseeing the financial integrity at the Radisson Hotel Salt Lake City Downtown
07/22/2026
Validated Reviewer
Review source: Seller invite

Outstanding Customer Service and Quick Issue Resolution

Think Simplicity has provided the absolute best customer service I have experienced. Every issue we have had has been resolved quickly, whether it is system- or human-caused. Transitioning from the original Hitachi system to Think Simplicity was the most seamless I have ever experienced.
Matthew L.
ML
Matthew L.
07/22/2026
Validated Reviewer
Review source: Seller invite

Affordable, Reliable, 24/7 Support!

The phone support. Always available and always able to resolve the problems quickly.
JS
Jon S.
07/17/2026
Validated Reviewer
Review source: Seller invite

Amazing Support Team

Support! Jason and his team are amazing! On the rare occasion that there is a glitch, Jason investigates, resolves in minutes! Operating a very busy NYC hotel, we cannot afford downtime!

About

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HQ Location:
Bonita Springs, US

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What is Think Simplicity?

Think Simplicity is a hospitality-focused communication provider serving hotels across North America since 2008. We help hotels replace outdated PBX systems with a complete communication solution that brings carrier services, PMS integrations, guest communication, staff communication, and support together under one accountable partner. Unlike general business communication providers, we focus exclusively on hospitality. Our services are designed around the operational realities of hotels, helping properties simplify daily operations, improve guest communication, and keep critical systems working together. From planning and installation through onboarding and ongoing support, our team works closely with each property to keep hotel operations running smoothly.

Details

Year Founded
2008