Look and feel, mobile compatability, ease of use in general. Feels like a contemporary solution.

The implementation and support team are so so helpful and knowledgeable, and appear to be very agile in identifying and fixing issues/requests

One of its biggest strengths is its user-friendly interface. Even team members who aren't very tech-savvy can quickly learn how to use it without much training. The platform's design is intuitive, making it simple to create and send out emails.