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SmartSurvey

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47 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2003

Profile Name

Star Rating

34
13
0
0
0

SmartSurvey Reviews

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Profile Name
Star Rating
34
13
0
0
0
Loraima J.
LJ
Loraima J.
Environment: Human and Socioeconomic Dimensions
04/09/2018
Validated Reviewer
Review source: Organic

Best tool for offline surveys

We chose Smart Survey because the flexibility of online and offline application and because is very user friendly.
Verified User in Education Management
UE
Verified User in Education Management
02/16/2018
Validated Reviewer
Verified Current User
Review source: Organic

An easy user experience with good results

The ability to tailor the layout, format, structure and even branding of the survey is a very appealing element. The web-interface was easy to use, logical and offered good flexibility. The different packages seemed to strike a good balance, though we did not need to go above 'Pro' level for our needs. We were particularly pleased to have the data back in graph-format, and also to be able to export it to Excel for further manipulation.
Verified User in Construction
AC
Verified User in Construction
02/13/2018
Validated Reviewer
Verified Current User
Review source: Seller invite

A learning curve

The ease of use and simplicity of the programme. The fact that the system can interrogate the information received. The helpline is excellent and never takes long to return with a solution if available.

About

Contact

HQ Location:
Tewkesbury, Gloucestershire

Social

@SmartSurvey

What is SmartSurvey?

SmartSurvey is the UK's leading SaaS feedback platform. Spin up surveys, forms and questionnaires in minutes, send them anywhere your audience is, and turn raw responses into insight you can act on, all without leaving the platform. Native AI sentiment and thematic analysis surface the themes hiding in your open-text answers. Live dashboards and white-label reports put the right numbers in front of the right people. The survey platform for everyone, from students and charities to growing businesses and public sector teams. Pick a free-for-life plan for basic surveys, self-serve plans for solo professionals and teams, or enterprise solutions for full CX, EX, PX and citizen engagement programmes. Multi-user team plans make collaboration simple. With over 500,000 users in 12,000+ organisations, and more than a billion responses analysed, you are in safe hands and great company. ISO 27001 certified, Cyber Essentials Plus, GDPR compliant, and UK-hosted as standard. Visit www.smartsurvey.co.uk and start collecting the answers that matter, from the people who matter.

Details

Year Founded
2003